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Introduction to Social Media

30 April 2014 Instructor - Mr. Jeremy Washer

Monitoring
The process of following the output of media.

Benchmarking Competitive Intelligence Measure impact of


communication strategies

Digital Curation
The selection, preservation, maintenance, collection and archiving of digital assets.
wikipedia.org

Aggregators
Software or websites which collect news headlines, blogs, podcasts, and video blogs in one location for easy viewing.

News Aggregators

Social Network Aggregators

Aggregated News Sites

Flipboard Feedly

Flipboard Hootsuite

Huffington Post DrudgeReport

Notation
term1 term2 term1 OR term2 term1 | term2 "term"

Find result
with both term1 and term2

Example
ISCOM Montpellier ISCOM OR Montpellier ISCOM | Montpellier "ISCOM Montpellier" "LA" city Apple -tree

with either term1 or term2 or both

exact expression, with term

-term

without term

~term

with term or one of its synonyms

google ~guide

number1..number2

within a specific range exact phrase with * replaced by one or more words

ISCOM 2000..2010

"terms1 * terms2"

"google * my life"

Notation
define:

Find result
definition of a word

Example
define:manger allintext:Iscom Montpellier intext:iscom allinurl:iscom forum inurl:forum allintitle:iscom montpellier intitle:Iscom site:iscom.com

allintext: intext:

terms located in the text

allinurl: inurl:

terms within a URL

allintitle: intitle:

term located in a title

site:

search within a site domain

filetype:

search different file types such as .pdf, .doc, xls, PPT, mp4

filetype:pdf

Set up alerts to monitor the web to be updated about your brand or important topics.

Social Media Plan


1 2 3 4

Listen
Locate consumers Assess their social
activities

Plan
Define business
objectives

Strategy
How and where will
you do it?

Tools
Decide what social
tools you will use?

How can your


brands strength be extended?

How will
relationships with consumers change?

How will you monitor


activities and measure success?

Look for small,


focused audiences

Who will be leading


this effort?

Assignment
Social Media Strategy
Form groups of 3 or 4. Choose one of the following industries: Airline Restauration Television Beauty & Comestics Locate consumers and the networks they use. Identify at least one influencer (internet user, journalist, blogger). Define a plan for the brand. Ex. Connect with consumers for loyalty? Create a buzz for digital visibility?

Write how and where your team will execute its strategy.
What tools would your team use? How would you monitor your brands strategy?

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