TIME

THE HARDEST ONE TO KNOW

Hillary Rodham Clinton has proven she can make history. But can she ever make herself understood?
Clinton rallying the faithful at an event with volunteers in Cincinnati on July 18

The primaries were finally over, the general election loomed, and as Hillary Clinton stood in June to address a friendly audience at a Chicago luncheon, she faced a profoundly unfinished item of business. With history in her pocket and the polls tilting in her favor, the former Secretary of State and First Lady finally named the problem that has dogged her for decades. “A lot of people tell pollsters they don’t trust me,” Clinton told her audience, in a voice that, minus the microphone, would have evaporated. “I don’t like hearing that, and I’ve thought a lot about what’s behind it.

“You can’t just talk someone into trusting you. You’ve got to earn it,” Clinton continued, to a smattering of applause that was tentative and awkward, like the moment.

It’s hard to trust someone you don’t know, and few people should be better known by now than Hillary Rodham Clinton. For years, her every utterance, gesture and hairstyle has been scrutinized, yet she is still something of a mystery to voters.

Millions of Americans still don’t know what to make of this trailblazing, catalyzing, polarizing woman—a fact that her friends chalk up to her bone-deep feminism. Growing up in the vanguard of the women’s-rights movement, Clinton asked NASA how to become an astronaut, only to encounter a no-girls policy. When a professor at Harvard Law School said his august school needed no more women, she made herself a superstar at Yale. She kept her maiden name after marriage, in a time and place where that wasn’t done. She outearned her husband for much of her career. And she scoffed at the notion that she could ever be a cookie-baking, stand-by-your-man kind of woman.

The feminist revolution promised that such freedoms would empower women to forge their own strong identities, but for Clinton the promise remains unfulfilled. Her identity is protean, shape-shifting, no less mysterious today than it was more than 40 years ago, when she entered the national spotlight. Her favorability ratings rise and fall, peaking when she is serving the country and sinking when she is on the campaign trail. No speech, no memoir, no interview or barrage of ads has brought her essence fully into focus. Her foes artfully define her even as she struggles to define

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