Entrepreneur

By Supporting Its Franchisees, Kona Ice Enables Them To Better Serve Local Communities

The shaved-ice franchise focuses on community engagement to build year-round demand for the warm-weather treat.
Source: Courtesy of Kona Ice
Courtesy of Kona Ice

When Tony Lamb started Kona Ice in Kentucky in 2007, he had a simple mission: resurrect the ice-cream- business by serving tasty, affordable shaved ice out of a modern, playful truck with a self-serve flavor bar. He anticipated some success, but he got a runaway hit. Kona Ice now has more than 1,100 franchise operations throughout three countries, and ideas from franchisees in icier climes, the company’s sales thrive even when snow is falling. Despite the significant growth over the past 12 years, Lamb still runs the business like he did when it first launched: Take care of the so they can take care of their communities. 

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