Which internet providers are lifting data caps during the coronavirus, and which aren’t
As American businesses are forced to shut down because of COVID-19 (the novel coronavirus), customers are anxious about their bill for internet access. Data caps, an annoyance in the best of times, suddenly can mean paying additional fees if a family sheltering in place goes over its limit.
Think of it: you’re working from home, videoconferencing over Skype or Zoom, while your kids are playing games and chatting with friends. There’s streamed movies to watch in the evenings. Disney+ and Netflix may be in constant rotation, adding to the bandwidth strain. That’s a lot of data!
In response, some ISPs and cellular service providers are providing relief for customers. Some are merely adhering to the FCC’s Keep Americans Connected Pledge (PDF), which asks the signees not to terminate a customer’s service for non-payment. Others are removing data caps and lowering bills in response to COVID-19.
And others, as you
