NPR

The Customer Is Always Right. Except When They Won't Wear A Mask

In the age of COVID-19, most people follow social-distancing and mask-wearing guidelines when they enter retail stores and restaurants. But then there are the nightmare customers who won't comply.
Masks are required for entry to a shoe store in Glendale, Calif. Most people follow social distancing and guidelines to wear masks when they enter retail stores and restaurants, but some customers don't comply.

They fume and rage and demand their rights. Sometimes they even get violent.

In the age of COVID-19, most people practice social-distancing guidelines when they go into stores and restaurants, putting on masks and standing 6 feet behind other customers.

Still, there are the nightmare customers — those who

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