The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
Written by Guy Winch, Ph.D.
Narrated by Guy Winch, Ph.D.
4.5/5
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About this audiobook
Although life was physically more difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were more likely to get results. Today we complain about everything--yet do so with remarkable ineffectiveness. Most of us grumble, vent, and kvetch, neither expecting nor getting meaningful resolutions. Wasting prodigious amounts of time and energy on unproductive complaints can take an emotional and psychological toll on our moods and well-being. We desperately need to relearn the art of complaining effectively.
Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and what to let slide. He demonstrates how to convey our complaints in ways that encourage cooperation and increase the likelihood of getting resolutions to our dissatisfactions. The principles he spells out apply whether we're dealing with a rude store clerk, a bureaucrat, a coworker, our teenager, or a spouse or partner who's driving us crazy.
Complaining constructively can be extremely empowering and it can significantly strengthen our personal, familial, and work relationships. Applying our new-found complaining skills to customer service representatives, corporate leaders, and elected officials increases the odds that our comments will be taken seriously. If we all complained more effectively, squeaky wheels could change our own lives as well as the world for the better.
Guy Winch, Ph.D.
Guy Winch, Ph.D., received a doctorate in clinical psychology from New York University, completed a postdoctoral fellowship in family and couple therapy, and has been using complaints as a therapeutic tool in his psychotherapy practice for more than a decade. He also dabbles in stand-up comedy. The Squeaky Wheel is his first book.
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Reviews for The Squeaky Wheel
9 ratings1 review
- Rating: 5 out of 5 stars5/5A couple of worlds about the book and the author,
I really enjoyed this audiobook because in its own discrete style brings so many original, yet professionally nicely wrapped ideas how to navigate, I might say, not just effective complaining strategies, but life in North America as itself.
One word, and one word only summarizes it so loudly “customer service”. I need to listen to that part once again, cause it’s incredibly amusing and enjoyable, and because personally can completely relate to the emotions and experiences.
Author has professional yet very accessible and humoristic way to explore the concept of complaining therapy which is very inspirational for novice therapists.
At this very challenging time, I can not express enough my gratitude that I got to read the book that invited me to step into different world and I’ll use this quote to best illustrate it:
“You see, one of the best things about reading this book is that you’ll always have something to think about when you’re not reading”. James Patterson
Looking forward to your next book.
Dragana K1 person found this helpful