Rating: 5 out of 5 stars
5/5
Audiobook8 hours
I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus... in Three Easy Steps
Written by Donny Ebenstein
Narrated by Wes Talbot
Rating: 4.5 out of 5 stars
4.5/5
()
About this audiobook
Birth, death, and conflict-three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer
lies in better communication-not just using different words, but rather learning to think differently.
I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Listeners learn how to:
• Tell the other person's story-the cornerstone of real engagement
• Look from the outside in and see themselves as others do
• Recognize the role systemic factors play-and transform a conflict into a shared challenge
• Overcome the defense mechanisms that derail dialogue
For anyone trying to negotiate a difficult situation with a boss, colleague, employee, or client, I Hear You changes opposition into understanding and mere talk into real trust.
lies in better communication-not just using different words, but rather learning to think differently.
I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Listeners learn how to:
• Tell the other person's story-the cornerstone of real engagement
• Look from the outside in and see themselves as others do
• Recognize the role systemic factors play-and transform a conflict into a shared challenge
• Overcome the defense mechanisms that derail dialogue
For anyone trying to negotiate a difficult situation with a boss, colleague, employee, or client, I Hear You changes opposition into understanding and mere talk into real trust.
Author
Donny Ebenstein
Donny Ebenstein is an international expert in negotiation, communication, and conflict resolution. Beginning in 1996, Donny worked in the Middle East. During that time he co-founded the Jerusalem Mediation Institute, one of the first mediation centers in Israel. Donny's work in the Middle East included training for the Israel Defense Forces on how to collaborate more effectively on joint patrols with their Palestinian counterparts, and joint workshops for Israeli and Palestinian Border Crossing Staff on skills for resolving conflict. In 2000, Donny formed Ebenstein Consulting Incorporated to serve clients in negotiation, communication and conflict resolution. He has worked with professionals of all levels of seniority, from recent college graduates to partners, directors, and the top levels of management. Donny is a graduate of Harvard Law School and holds a BA in Psychology from the University of Michigan.
Related to I Hear You
Related audiobooks
The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together Rating: 0 out of 5 stars0 ratingsDon't Be A Dick: Change Yourself, Change Your World Rating: 4 out of 5 stars4/5Conflicted: How Productive Disagreements Lead to Better Outcomes Rating: 5 out of 5 stars5/5Let's Talk: An Essential Guide to Skillful Communication Rating: 0 out of 5 stars0 ratingsThe 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like Rating: 4 out of 5 stars4/5A Gentler Way to Communicate Rating: 5 out of 5 stars5/5The Schmuck in My Office: How to Deal Effectively with Difficult People at Work Rating: 4 out of 5 stars4/5Holding the Calm: The Secret to Resolving Conflict and Defusing Tension Rating: 5 out of 5 stars5/5Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life Rating: 5 out of 5 stars5/5That's Not What I Meant Rating: 4 out of 5 stars4/5The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships Rating: 4 out of 5 stars4/5Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time Rating: 4 out of 5 stars4/5The Five Core Conversations for Couples Rating: 4 out of 5 stars4/5De-Escalate: How to Calm an Angry Person in 90 Seconds or Less Rating: 5 out of 5 stars5/5Summary Bundle: Love & Success: Includes Summary of Hold Me Tight & Summary of How Children Succeed Rating: 0 out of 5 stars0 ratingsGetting the Love You Want: A Guide for Couples: Third Edition Rating: 5 out of 5 stars5/5Communication Miracles for Couples: Easy and Effective Ways to Create More Love and Less Conflict Rating: 5 out of 5 stars5/5People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts Rating: 4 out of 5 stars4/5Your Perfect Right, Tenth Edition: Assertiveness and Equality in Your Life and Relationships Rating: 4 out of 5 stars4/58 Keys to Eliminating Passive-Aggressiveness Rating: 4 out of 5 stars4/5The Remarriage Blueprint: How Remarried Couples and Their Families Succeed or Fail Rating: 5 out of 5 stars5/5
Business Communication For You
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5Never Split the Difference: Negotiating As If Your Life Depended On It Rating: 5 out of 5 stars5/5How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships Rating: 5 out of 5 stars5/5You're Not Listening: What You're Missing and Why It Matters Rating: 5 out of 5 stars5/5Win Every Argument: The Art of Debating, Persuading, and Public Speaking Rating: 5 out of 5 stars5/5Crucial Conversations: Tools for Talking When Stakes Are High Rating: 4 out of 5 stars4/5The Six Cs of Effective Storytelling Rating: 5 out of 5 stars5/5Get to the Point!: Sharpen Your Message and Make Your Words Matter Rating: 5 out of 5 stars5/5Storyworthy: Engage, Teach, Persuade, and Change Your Life through the Power of Storytelling Rating: 5 out of 5 stars5/5Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot Rating: 4 out of 5 stars4/5How to Win Friends and Influence People in the Digital Age Rating: 5 out of 5 stars5/5Everyone Communicates, Few Connect: What the Most Effective People Do Differently Rating: 5 out of 5 stars5/5What to Say Next: Successful Communication in Work, Life, and Love—with Autism Spectrum Disorder Rating: 5 out of 5 stars5/5The Introvert Advantage: How to Thrive in an Extrovert World Rating: 4 out of 5 stars4/5Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Rating: 4 out of 5 stars4/5Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal Rating: 4 out of 5 stars4/5Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds Rating: 5 out of 5 stars5/5Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior Rating: 4 out of 5 stars4/5The First Minute: How to start conversations that get results Rating: 5 out of 5 stars5/5How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job Rating: 5 out of 5 stars5/5The Communication Book: 44 Ideas for Better Conversations Every Day Rating: 5 out of 5 stars5/5From Start to Finish: The Transformative Power of Story Rating: 5 out of 5 stars5/5TED Talks: The Official TED Guide to Public Speaking Rating: 4 out of 5 stars4/5
Related podcast episodes
Getting To Zero (with Jayson Gaddis) - 0404: Getting To Zero (with Jayson Gaddis) 0% found this document useful68: How Should Step-Parents Fit In? 0% found this document usefulExistential Therapy and Finding Yourself with Sara Kuburic 0% found this document usefulWhy Conflict is Critical (John & Julie Gottman, PhDs) 0% found this document usefulWhat Makes Love Last (John & Julie Gottman, PhDs) 100% found this document useful95: Strengths-Based Parenting: Lea Waters 100% found this document usefulA 7-Day Love Rx 0% found this document useful#2: Got Daddy Issues? Healing The Father Wound 0% found this document useful"Raising your price gives the other person an opportunity for radical transformation." - Daily Dose Minisode 0% found this document usefulParenting Tweens 0% found this document usefulOvercoming Co-Dependence & Dating Anxiety - Kelly's Transformation 0% found this document useful
Related articles
It Isn’t About Your Love Language; It’s About Your Partner’s The AtlanticArticle
It Isn’t About Your Love Language; It’s About Your Partner’s
Oct 20, 2019
7 min readPodcasts For Couples You South AfricaArticle
Podcasts For Couples
Jan 3, 2020
2 min readWhat’s The Key To A HAPPY MARRIAGE? WomanArticle
What’s The Key To A HAPPY MARRIAGE?
Aug 3, 2021
3 min readDear Therapist: Having a Blended Family Is Causing a Lot of Problems The AtlanticArticle
Dear Therapist: Having a Blended Family Is Causing a Lot of Problems
Jul 30, 2018
6 min readGot A Friend Who's Divorced? You May Be Next, According To Science Chicago TribuneArticle
Got A Friend Who's Divorced? You May Be Next, According To Science
Aug 17, 2018
Got a divorced friend? You might be next. It turns out that divorces are contagious. Laura Soncrant of Chicago filed for divorce in February, after her two best girlfriends got divorced. One ended her marriage three years ago, and the other got divor
3 min readAre You Motivated by Comfort? ThinkSalesArticle
Are You Motivated by Comfort?
Aug 9, 2017
1 min readThe Rise of Gray Divorce: Why and Why Not? KiplingerArticle
The Rise of Gray Divorce: Why and Why Not?
Jan 23, 2019
Till death do us part? Not so much. In the past 25 years, the divorce rate for Americans over the age of 50 has more than doubled. While divorce rates for other age groups have leveled off or even fallen, one out of every four people going through
2 min readPolish Up Your Presentation WHOArticle
Polish Up Your Presentation
May 26, 2022
2 min readI Chose My BEST FRIEND Over Romantic Love Woman's OwnArticle
I Chose My BEST FRIEND Over Romantic Love
Mar 17, 2020
4 min readDoes Taking Time For Compassion Make Doctors Better At Their Jobs? NPRArticle
Does Taking Time For Compassion Make Doctors Better At Their Jobs?
Apr 26, 2019
3 min readFalling In Love … Again WellBeingArticle
Falling In Love … Again
Dec 11, 2019
7 min readDear Therapist: I’m Dating a Divorced Man With Kids, and It’s Harder Than I Thought The AtlanticArticle
Dear Therapist: I’m Dating a Divorced Man With Kids, and It’s Harder Than I Thought
Jan 28, 2019
5 min readThe Daniela Diaries MaximArticle
The Daniela Diaries
Oct 20, 2020
4 min readReining In Resentment Your FamilyArticle
Reining In Resentment
Jun 17, 2019
3 min readWhen Can a Marriage Be Saved? The AtlanticArticle
When Can a Marriage Be Saved?
Jun 20, 2022
10 min readHow to Stay Married TIMEArticle
How to Stay Married
Jun 4, 2016
12 min readWhen Dating Algorithms Can Watch You Blush: The next generation of dating algorithms will use real-life interactions. NautilusArticle
When Dating Algorithms Can Watch You Blush: The next generation of dating algorithms will use real-life interactions.
Apr 14, 2016
Let’s get the basics over with,” W said to M when they met on a 4-minute speed date. “What are you studying?” “Uh, I’m studying econ and poli sci. How about you?” “I’m journalism and English literature.” “OK, cool.” “Yeah.” They talked about where th
8 min readThe Tech That Helped This Restaurant Fix Its Scheduling Woes EntrepreneurArticle
The Tech That Helped This Restaurant Fix Its Scheduling Woes
Aug 1, 2016
1 min readTHE RISE OF micro-cheating ELLE AustraliaArticle
THE RISE OF micro-cheating
Nov 17, 2019
6 min readLove Under Pressure You South AfricaArticle
Love Under Pressure
Nov 20, 2020
WHEN a newly married man looks happy, we know why. But when a man who’s been married for 10 years looks happy, we wonder why. This is just one of many, many jokes about marriage. Is it funny because it’s true? Because behind the joke lies the belief
3 min readDear Therapist: I’m Shattered by My Husband’s Sexts The AtlanticArticle
Dear Therapist: I’m Shattered by My Husband’s Sexts
Nov 16, 2020
5 min readWhat Is Your Attachment Style? PsychologiesArticle
What Is Your Attachment Style?
Jan 28, 2020
1 min readFormer Stanford Dean Explains 'How To Be An Adult' In New Book NPRArticle
Former Stanford Dean Explains 'How To Be An Adult' In New Book
Apr 7, 2021
8 min readIsolating With A Partner? Relationship Therapists Share Stress-Reduction Strategies NPRArticle
Isolating With A Partner? Relationship Therapists Share Stress-Reduction Strategies
Apr 21, 2020
2 min read10 Practical Tips to Make Divorce More Tolerable KiplingerArticle
10 Practical Tips to Make Divorce More Tolerable
Sep 3, 2019
3 min readTrustworthy Traits MarketingArticle
Trustworthy Traits
Jun 6, 2018
We are living in such interesting times. Change is rapid. The brands most popular today may not be the brands we use tomorrow. Who we thought we were last year, may not be exactly who we are next year. What we knew last month is different to what we
4 min readWhat You're Saying When You're Not Saying It EntrepreneurArticle
What You're Saying When You're Not Saying It
Mar 1, 2022
2 min readAffairs Are Only Human, Which Is No Excuse to Have One TIMEArticle
Affairs Are Only Human, Which Is No Excuse to Have One
Nov 6, 2017
3 min readHow NOT to Deal with Difficult People at Work KiplingerArticle
How NOT to Deal with Difficult People at Work
Jul 31, 2022
We’ve all had a co-worker, boss, family member, neighbor, you name it, someone who just makes life miserable. And who hasn’t pulled out more than a few hairs from total frustration dealing with the chaos they create? Wouldn’t it be nice if there was
3 min read‘PLEASE Don’t Go!’ Your FamilyArticle
‘PLEASE Don’t Go!’
Feb 17, 2020
2 min read
Reviews for I Hear You
Rating: 4.333333333333333 out of 5 stars
4.5/5
3 ratings0 reviews