Effective Continuous Improvement
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About this ebook
Is Your CI Delivering Results?
Continuous Improvement, or CI, is a heavily used term that often doesn't deliver the results that are hoped for. Common approaches to CI often focus on supporting businesses to eliminate their problems and become 'OK' in terms of business performance. However, most people find that it is much more difficult to use these same approaches to move from 'good' to 'excellent'. Furthermore sustaining the improvement approach can be difficult if you don’t have some kind of systematic approach.
A Simple Systems Approach
From his past work with clients who have previously struggled to make the move from 'good' to excellent', Giles Johnston, a business improvement consultant, has devised a simple method to systematically generate new improvements ideas. Even if your team have never heard of ‘lean manufacturing’ or ‘kaizen’ before this approach can help your staff to identify and generate ideas that can streamline, simplify and improve your business. From the most junior person to the most senior within your business this simple and straightforward approach can provide new insights and ideas almost immediately.
Includes Downloadable Templates For a Quick Start
This short book gives you a step by step guide to using this approach and ideas on how to best use it for your business. Quick start templates are also provided (via a download link in the resources section) so you can get started straight away with this method.
So, if you want some new ideas for improving your business and need to get your team involved then this concise book is for you.
Giles Johnston
Giles Johnston is a business improvement consultant who specialises in helping businesses improve their on time delivery performance. Giles is a Chartered Engineer and uses the same principles and problem solving ideas from his manufacturing background to help businesses in all sectors. Many of the tools and methods Giles uses to help his clients improve their performance have now made their way into written format and have now been published as ebooks. Giles is thankful to his clients who have pushed him to write down his views and ideas, making these books possible. Giles lives in the North East of England with his family.
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Book preview
Effective Continuous Improvement - Giles Johnston
Effective Continuous Improvement
Smashwords Edition
Copyright 2010 - 2013 Giles Johnston
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.
Disclaimer:
The author of this book has tried to present the most accurate information to his knowledge at the time of writing. This eBook is intended for information purposes only. The author does not imply any results to those using this eBook, nor are they responsible for any results brought about by the usage of the information contained herein.
Table of Contents
Introduction
Learn why it is worth bothering with a continuous improvement approach in the first place and the common pitfalls of other business’ continuous improvement attempts.
Preparation
This section looks at getting your team ready for continuous improvement and reviews the principles behind continuous improvement .
Method One: The Focal Points Method
A simple, but effective, method to help your team home in on the things that can be improved in your business.
Method Two: Seasons
A less formal version of the focal points method of generating business improvement ideas.
Method Three: Blitz
If there are specific areas of your business that need special attention, this method is a good place to start, but if you want your business to continuously improve, this method should not be used in isolation.
Method Four: Reverse Brainstorm
When you are struggling with idea generation this method helps your team to rip apart current working practices and generate new ideas.
Method Five: Role Models
If you need some inspiration for generating new ways of working this method can help you design ‘world class’ ideas.
Define The Improvement Tasks
At this point the book moves on from generating ideas and looks to generating improvement project plans.
Managing The Improvements
One of the hardest things to do with continuous improvement is to keep momentum going. A solid approach to managing both project execution and staff expectations are discussed in this section.
Maintain Your Continuous Improvement System
As time progresses and you develop your own continuous improvement approach your business will change. Your system needs to evolve and grow to suit your changing needs.
Developing Your Approach
This section gives advice on taking the ideas from this book and making them your own by doing things your own way.
Troubleshooting
What if you continuous improvement programme stalls? This section shares some quick solutions to getting you up and running.
Supporting Approaches
A handful of additional techniques for your consider.
Final Thoughts
Links and Resources
About Giles Johnston
Introduction
Welcome.
Thank you for downloading this book, I hope it helps you to design your own continuous improvement system or to rejuvenate your current approach.
I decided to write this book as a way to stimulate interest in continuous improvement, particularly for those of you who have tried it but failed to get the results you wanted.
As I will discuss, continuous improvement can be a low cost way to both engage more actively with your workforce and create improvements that actually benefit your profit, customers and your team.
The book is broken down into several sections. After the introductory pages, which include some relevant examples, I will take you through a number of approaches and tools you can use to generate improvement ideas. After this we will look at how to take your continuous improvement ideas