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The "How to" of Performance Management
The "How to" of Performance Management
The "How to" of Performance Management
Ebook62 pages43 minutes

The "How to" of Performance Management

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This book covers the essential aspects of Performance Management

Chapter one – Making goals motivating
Chapter two - Making goals “SMART”
Chapter three - Consider all objectives
Chapter four – Measuring subjective objectives
Chapter five - Supervisor assessment
Chapter six - Performance outcomes
Chapter seven - Performance measures
Chapter eight - Performance indicators
Chapter nine - Setting other’s work priorities
Chapter ten - Team objectives and goals
Chapter eleven - Mutual accountability
Chapter twelve – Fairness in rewards
Chapter thirteen - Rewards and motivation
Chapter fourteen – Maslow at work
Chapter fifteen - Making reward motivation work

LanguageEnglish
PublisherWayne Back
Release dateJan 2, 2015
ISBN9781311195326
The "How to" of Performance Management
Author

Management Training Australia

Management Training Australia conducts development programs for managers to assist in personal and organisational development. We use diagnostics and assessments, training workshops, planning sessions and coaching sessions to bring development to where it is most needed. Our training includes:Building leadership stylesCareer developmentChange managementChanging organisational cultureCreating and casting visionCoaching peopleDeveloping performanceDeveloping leadership attributesDeveloping thinking skillsEffective communicationEmotional intelligenceExcellent customer serviceFacilitating innovationIncreasing your influenceLifting workgroup climateManaging a teamMotivating peopleOrganisational communicationPersonality stylesProject managementPublic speakingStrategic planningStress managementTalent managementTeam developmentTime management

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    Book preview

    The "How to" of Performance Management - Management Training Australia

    Performance Management

    Wayne Back

    Management Training Australia

    Copyright 2013 Management Training Australia

    All rights reserved. Except for the fair dealing exceptions of the Copyright Act, e.g. for the purposes of study, research, criticism or review, no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission.

    All inquiries about this book should be made to answers@mtaustralia.com

    Information about keynote speaking, workshops and other resources, go to www.mtaustralia.com

    Table of Contents

    Chapter one – Making goals motivating

    Chapter two - Making goals SMART

    Chapter three - Consider all objectives

    Chapter four – Measuring subjective objectives

    Chapter five - Supervisor assessment

    Chapter six - Performance outcomes

    Chapter seven - Performance measures

    Chapter eight - Performance indicators

    Chapter nine - Setting other’s work priorities

    Chapter ten - Team objectives and goals

    Chapter eleven - Mutual accountability

    Chapter twelve – Fairness in rewards

    Chapter thirteen - Rewards and motivation

    Chapter fourteen – Maslow at work

    Chapter fifteen - Making reward motivation work

    Chapter one – Making goals motivating

    The greater danger for most of us lies not in setting our aim too high and falling short; but in setting our aim too low, and achieving our mark. - Michelangelo

    Teams that have an emphasis on measuring and improving their performance normally outperform those that don’t. People have greater motivation and buy-in when they know exactly what is required of them. They challenge mediocrity and set standards that are difficult yet attainable.

    Systems of performance management where the outcomes of our responsibilities are monitored and managed can motivate or demotivate, depending on the way the system is administered.

    To make performance management a beneficial process, remind yourself of the purpose of the system. If a supervisor has a desire to help a team member and liberate their potential then performance management invariably motivates. If a supervisor’s motivation is purely to make the person comply and achieve greater output measures, then it invariably demotivates.

    There are two purposes of setting standards that helps engagement of team members. They can have both a control and a motivating function. They have a control function when team goals are broken down so that each individual team member has specific goals to accomplish. To ensure performance, these goals are then periodically measured and performance improvement plans are put in place where necessary with the overall outcome that the team achieves its goals. This brings clarity to a person’s role.

    Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude. - Thomas Jefferson

    Standards are motivating when several factors are in place.

    The standards or goals should be ofappropriate difficulty. Goals that are

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