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Implementing Service Quality based on ISO/IEC 20000: A Management Guide

Implementing Service Quality based on ISO/IEC 20000: A Management Guide

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Notes:
Note : 4.5 sur 5 étoiles4.5/5 (3 évaluations)
Longueur: 125 pages1 heure

Description

Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.

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Implementing Service Quality based on ISO/IEC 20000: A Management Guide

Actions du livre

Commencer à lire

Informations sur le livre

Implementing Service Quality based on ISO/IEC 20000: A Management Guide

Notes:
Note : 4.5 sur 5 étoiles4.5/5 (3 évaluations)
Longueur: 125 pages1 heure

Description

Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.

Lire plus