How to Successfully Implement a CMMS / EAM
By Kris Bagadia
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About this ebook
A well-planned and executed Computerized Maintenance Management System (CMMS) project can yield a maximum return on your investment. Your return on investment (ROI) will be realized through increased efficiency, increased productivity, and increased profits. However, a poorly planned and executed CMMS project can result in a loss of revenue. These losses can be measured in terms of the overall investment in the computerization project, as well as losses from wasted time, and lost projected revenue forecast upon the successful installation and implementation of a CMMS.
Kris Bagadia
After eight years of experience as a Plant Engineer and Project Manager for three different manufacturing companies, Mr. Bagadia founded a firm specializing in Maintenance consulting and training. He is the owner and CEO of PEAK Industrial Solutions, LLC. Mr. Bagadia worked as a Maintenance Supervisor for about four years. He has been involved with every aspect of CMMS for over two decades, including, designing, developing, testing, selling and marketing CMMS. He understands maintenance functionality and how a CMMS can accomplish them. Mr. Bagadia authored several books on Computerized Maintenance and has been a contributing author of several handbooks. He published numerous articles in technical and trade journals, has conducted dozens of seminars on Maintenance Management since 1982, and is a frequent speaker for organizations such as Society of Manufacturing Engineers (SME), Institute of Industrial Engineers (IIE), National Manufacturing Week, and a wide variety of universities. He’s an accomplished speaker who makes complex, technical information easy to understand and apply. Publications: •Authored a book “Computerized Maintenance Management System made easy” published by McGraw-Hill •Authored a book entitled “Microcomputer Aided Maintenance Management System” published by Marcel Dekker, Inc. •Authored a book entitled “How to Select and Justify Manufacturing Software” •Authored a chapter “Evolution of Computerized Maintenance Management” in the “Encyclopedia of Microcomputers”, published by Marcel Dekker, Inc. •Authored a chapter in “Materials Handling Handbook” published by John Wiley and Sons. •Authored many technical articles published by various journals. Education: B.S. (M.E.), M.S. (I.E.), PE, CPE Certification/Licenses: Professional Engineer (PE) Certified Plant Engineer (CPE) Website: http://www.peakis.com
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How to Successfully Implement a CMMS / EAM - Kris Bagadia
Introduction
A well-planned and executed Computerized Maintenance Management System (CMMS) project can yield a maximum return on your investment. Your return on investment (ROI) will be realized through increased efficiency, increased productivity, and increased profits. However, a poorly planned and executed CMMS project can result in a loss of revenue. These losses can be measured in terms of the overall investment in the computerization project, as well as losses from wasted time, and lost projected revenue forecast upon the successful installation and implementation of a CMMS.
Why So Many CMMS Projects Fail
Many CMMS projects fail to reach their full potential. Many projects of this sort just plain fail. Here are some of the factors:
• Not Having Management Support for the CMMS
The major element necessary to the success of any large undertaking is commitment to the project and support by upper level management. Any ambivalence about the project, or direct lack of interest on the part of upper level management will doom it from the start. If upper level management is fully committed to the success of the project and approaches it from a rational, reasonable perspective, success is almost assured.
• Employee turnover
CMMS projects fail because of employee turnover for one of three reasons: a key member, or members of a project team may resign, be terminated, or transferred. With a sophisticated project like the CMMS, continuity is a key factor in its success. In order to establish that continuity, and maintain it in the event of personnel changes, each step of the project should be fully and accurately documented.
• Employee resistance
Often, employee resistance to computers is not considered when management decides to acquire a CMMS. This problem can be even more devastating than losing key members of the project team. Employee reactions to computers can range from enthusiastic, to acceptance, to indifference, down to almost phobic hostility. Management may look at the CMMS as a tool to help employees in their work, and in turn enhance the bottom-line. Employees, on the other hand, may view the computer as an intrusion, threatening their professional and personal security.
Employee resistance to the computer does not have to prevent or delay your project. Thoroughly plan your implementation phase. Be familiar with the new system. Actively lead your employees. Make it clear you would not ask them to do something you would not do yourself. Reinforce the importance of their support and the overall commitment to the project. Emphasize that the CMMS will be a helpful tool and should not be considered a threat either personally or professionally. Make sure your employees know they have a receptive place to turn if there are problems. If you take these steps, the chances are overwhelmingly in favor of your system living up to or in fact, passing your expectations, goals, and objectives.
• Wrong selection of the CMMS
• Being Locked – In to Restrictive Hardware / Software
• Lack of Adequate Training During Implementation
• Lack or absence of follow up and monitoring
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