How To Create The Organizational Culture You Want: Leading Cultural Change in Business, Church and the Social Sector
By Ralph Mayhew
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About this ebook
Organizational culture determines the health and success of every organization, and every person in those organizations. Therefore, leading cultural change is an essential skill for any leader in business, the church or the social sector.
’How To Create The Organizational Culture You Want' will walk you through how to identify the present state of your culture, how to access its health and then how to influence it to be what you want it to be. Leaders can often miss the importance of culture or be intimidated by the size of apparent change required. This book highlights the importance of cultural health whilst breaking down the process into achievable and successful steps, enabling your leadership to affect change.
Best selling author Ralph Mayhew, offers straightforward practical advice to empower you to improve your culture, lead your organization with excellence and get the most out of your people. He writes from his experience and success at successfully leading cultural change in a number of organizations, offering tested and true principles to help you do the same.
Whether you are the CEO, Leader, Manager, or a Volunteer you can affect your culture, and ’How To Create The Organizational Culture You Want' enables you to start today.
Ralph Mayhew
Ralph Mayhew is a church pastor who lives in Australia on the Gold Coast, leading on the team of a large thriving church. He enjoys writing, has authored three books, blogs regularly and writes for Australian Leadership Magazine. His first book, 'The Anonymous Leader', is a bestseller and was shortlisted for a national award. He is married, with two children and has been leading people for over 20 years, ordained as a Minister (Rev.) 14 years ago. He has a Bachelor Degree in Theology and one in Youth Policy, as well as an Advanced Diploma in Ministry and a Masters Degree in Leadership. He loves people and wants them to become all they can be, a value that is consistently expressed in his writing and speaking. He is consistently called upon to offer leadership development and consultancy, a privilege he thoroughly enjoys.
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How To Create The Organizational Culture You Want - Ralph Mayhew
CHAPTER ONE
INTRODUCTION
Culture has the power to stop vision in its tracks, sabotage strategy and derail the intentions of incredible leaders. Understanding the power of culture and how it can be a huge asset is vital to effective leadership and producing great churches, organisations and businesses.
In reading this book you will learn what culture is and how to identify it. You will be equipped to challenge, shape and change it, so that people's needs are met and healthy organisations are experienced. Culture has rules to abide by and principles to obey, and as a leader you need to understand this in order to bring healthy change to work environments, teams, customer experiences and your own reputation. Culture is also determined by those within your organisation and the multitude of interactions on every level of an organisation.
Therefore I invite you to join me over the next few pages as we explore the relationship between leadership and culture, so that we might become skilled in using them to the advantage of the causes we have given ourselves to.
WHERE WE START THIS CONVERSATION
In the interest of transparency you need to know that I am a pastor. I have led people over the last 20 years in a vast array of different environments, structures and settings, both in the church and in business. I also have two Bachelors Degrees and a Masters Degree in Leadership, enabling me to offer informed ideas on culture and leadership. I spend much of my current time living in the realities I write about. I have found the learning I receive from these realities and the accompanying research I am engaged in, also powerfully applies to the business and social sector worlds, not just the church.
Many business-minded friends, who have worked in the marketplace or other social settings, have validated the reflections I include in this book and the conclusions you are about to benefit from. While my references are mostly drawn from church related situations, they have been deemed just as valid in any setting where people come together to achieve.
I present these thoughts to you in the hope that regardless of your pursuit and cultural setting you will benefit from them. May you use them to ensure a more enjoyable and productive experience for yourself and your people, doing the things you love and furthering the cause you serve.
For a free tool to help you evaluate the cultural health of your organisation and improve it, I have developed a Tool by which you can measure the health of your culture. It is available at www.ralphmayhew.com/culture-tool.
CHAPTER TWO
WHAT IS CULTURE?
Culture is all about relationships. As a leader you will only find effectiveness if you can relate to those you are leading and helping to move forward. The better you become at understanding people, the more proficient you will become at shaping culture.
Culture only happens where there are people, it is the product of those people relating to each other. Shaping culture is about valuing and loving people, about wanting what is best for those people. It is about using what you know, and the influence you have attained through relationships to create environments in which those people can thrive.
You will undoubtedly encounter some people who are not as keen to relate to you as you are to them, you will have to lead those who may take a long time to trust you, if at all. You will come across people who feel like they are trying to sabotage you or your efforts. Changing culture is painful, but remember that those who you encounter, who may hurt you, slow you down, want you