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    The Interrelationship of Bias and Conflict: Addressing Bias in Conflict and Dispute Resolution Settings
    The Interrelationship of Bias and Conflict: Addressing Bias in Conflict and Dispute Resolution Settings
    The Interrelationship of Bias and Conflict: Addressing Bias in Conflict and Dispute Resolution Settings
    Ebook59 pages35 minutes

    The Interrelationship of Bias and Conflict: Addressing Bias in Conflict and Dispute Resolution Settings

    By John Livingood

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    About this ebook

    This book discusses the interrelationship between bias and conflict and suggests various approaches to avoid or reduce the potentially negative effect of bias in conflict situations. The scope of this book considers four types of bias based on their source, examines four core biases that affect judgment and that are pervasive in conflict situations, and suggests ways of avoiding and reducing bias, including techniques to minimize conflict and ameliorate bias in dispute resolution settings.

    LanguageEnglish
    PublisherJohn Livingood
    Release dateAug 26, 2016
    ISBN9780983908920
    The Interrelationship of Bias and Conflict: Addressing Bias in Conflict and Dispute Resolution Settings
    Author

    John Livingood

    John Livingood has substantial experience in executive level management positions and more than thirty years experience in labor-management relations. He is an experienced advocate, neutral, arbitrator, mediator, and hearing officer in both the public and private sectors, including transportation, health care industry, manufacturing, education, etc., handling commercial, employment discrimination, Americans with Disability Act (employment and public accommodations), and labor-management issues.

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      Book preview

      The Interrelationship of Bias and Conflict - John Livingood

      The Interrelationship of Bias and Conflict

      Addressing Bias in Conflict and Dispute Resolution Settings

      By John Livingood

      ©2007 John M. Livingood

      This book was originally published as an article, titled Addressing Bias in Conflict and Dispute Resolution Settings, and published in American Arbitration Association’s Dispute Resolution Journal, November 2007 and, later, published in the online Juris’ Dispute Resolution Journal Vol.62, No. 4, 2007.

      Table of Contents

      Preface

      Introduction

      Learned Bias

      Incident-Driven Bias

      Process-Driven Bias

      Attributional Bias

      Four Core Biases Affecting Judgment in Conflict Situations

      Ameliorating Bias

      Reframing the Dispute and Strategic Creativity

      Education in Communication Techniques

      Relationship Building

      Developing and Sharing of Information

      Perspective Reframing

      Policing Communications

      Reality Testing

      Mediator Evaluations and Proposals

      Separating the Parties

      Face Saving

      Conclusion

      Endnotes

      About the Author

      Other ebooks by Author

      Preface

      This book is based on the article, Addressing Bias in Conflict and Dispute Resolution Settings that I wrote and was first published in American Arbitration Association’s Dispute Resolution Journal in 2007 and, later, by the on-line Juris’ Dispute Resolution Journal Vol.62, No. 4, 2007.

      I chose this ebook format for publishing in order to give a wider dissemination of the article and have tried to maintain the general formatting as originally published with minor non-substantive alterations to better suit this means of publication.

      This article was conceived as a result of a number of years as an advocate in labor-management negations and, later, as a mediation practitioner in resolving work place issues, both in collective bargaining settings and in non-collective bargaining settings. The specific genesis point for the article occurred when I was facilitating, not mediating, a process to reach a collective bargaining agreement. During the process, the labor negotiating team, lead by a seasoned negotiator, had dutifully listened to managements concerns

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