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Building a Successful Team for Residential Care Managers: Residential Care Management, #1
Building a Successful Team for Residential Care Managers: Residential Care Management, #1
Building a Successful Team for Residential Care Managers: Residential Care Management, #1
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Building a Successful Team for Residential Care Managers: Residential Care Management, #1

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This is a workbook for residential care managers, focusing on how they can build a successful team in an industry notorious for high levels of staff turnover. The emphasis is on developing reflective practice and problem-solving rather than just cascading information to managers. It is based on a series of highly successful workshops of the same name.

Throughout the course of the workbook you will examine a number of topics, namely examining and defining teams and the team cycle; exploring the manager’s role at each stage of the cycle; defining success and what we mean by 'effective team members' and 'effective communication'; leading by example; effective delegation; and using interdependencies within the staff team.

The exercises are designed to be followed sequentially and will both deepen and broaden your understanding of the topics.

LanguageEnglish
Release dateNov 9, 2017
ISBN9781386636946
Building a Successful Team for Residential Care Managers: Residential Care Management, #1
Author

Anthony Morgan-Clark

Anthony is an independent author of novels, novellas and short stories. He writes across all styles of horror, as well as sci-fi, thrillers and non-genre fiction. His horror has been compared to that of early James Herbert, and to Graham Masterton. Anthony currently lives in the Forest of Dean, in the UK.

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    Book preview

    Building a Successful Team for Residential Care Managers - Anthony Morgan-Clark

    About the author

    For my wife, Ali, and for Jack and Rhian.

    IN A CAREER SPANNING two decades, Anthony Morgan-Clark has assisted and advised in the establishment of a number of specialist residential children’s homes. He is a successful manager of children’s homes and alternative education provisions, and has delivered care and management training across the South West of England. Anthony holds an honours degree in education, several social care qualifications, a diploma in management and a level six management qualification from the Chartered Management Institute.

    He has now decided to share his knowledge and experience via this series of workbooks, aimed at assisting residential care managers and deputy managers to take control of their professional development.

    Introduction

    The combination of activities and reflective questions which lie at the core of this book will prompt you to think about how you manage, and why you manage in the way you do; and drive you to develop your skills further. Hopefully, you will find it useful in helping others develop their skills also.

    Thank you for purchasing this e-book for Kindle. This book, like all the others in the series, has been written as the result of the learning Anthony has gained whilst working, training and advising in the residential childcare sector.

    The purpose of this book is to pose to you questions that will change the way you think about building a successful team of carers. Staff turnover in the residential Care sector is notoriously high, adding to the difficulty already inherent in building a team. It is, however, a known fact that people are more likely to leave a job because of their manager than because of the company; and they are more likely to stay productive members of a team in which they feel happy and settled, even if they dislike the company. Your ability to build a successful team is therefore crucial to your success as a manager, and to your home’s success in achieving positive outcomes for your residents. For some, it is a hard fact to accept, but without your team you will not achieve anything.

    Throughout the course of the book, we are going to examine a number of topics. These are:

      Examining and defining teams and the team cycle

      Exploring the manager’s role at each stage of the cycle

      Defining success and what we mean by effective team members and effective communication

      Leading by example

      Effective delegation

      And using interdependencies within the staff team.

    The exercises I have designed for you to follow sequentially. Some of those who have attended my workshops have at first struggled with revisiting the very basics of management, but is it important that you make no assumptions about any aspect of your understanding – or of anybody else’s.

    It will help you to write down your answers and thoughts in a journal. This will not only be a record of your learning as you work through the book but will also provide a map of how your thinking has changed when you revisit it at a later date. You will find yourself working through a series of activities which will ask for your opinions or knowledge, and reflective exercise which will encourage you to draw out your understanding of a particular topic.

    Luck smiles on the efficient, they say. So let’s start immediately.

    Chapter one

    We’ll start with an activity right away. This first part should take you no more than five

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