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Fast Lane: How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential

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Fast Lane: How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential

Longueur: 136 pages1 heure

Description

Fast Lane: How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential shares facts, figures and insights about customer satisfaction and retention that will help you shape your future automotive service operations. Upgrading the customer experience and improving loyalty are key objectives for retail automotive executives and managers, and Fast Lane uses real-world examples to provide direction for addressing the challenges of today and tomorrow.
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