Housekeeping Management: Manual for Successful Housekeeping & Cleaning
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About this ebook
Imparting knowledge and experience in step with actual practice and future trends to everybody concerned with housekeeping and managing procedures for housekeeping.
Reading the book you will find answers to these questions:
What is the farsighted housekeepers knowledge on guests expectations and trends?
How to optimize the housekeeping department with regard to permanent cost pressure?
When is a room considered clean and tidy?
How to handle the building equipment and appliances and how to set up an adequate maintenance plan?
How to organize efficient and environmental opera-tions for the hotel laundry?
How can an ABC or Ishikawa failure analysis help to improve quality?
What to do to operate the hotel environmentally?
With the information of the book, I wish to sensitize professionals and managers from tourism, hotel CEOs, executive officers and managers, supervisors, room division managers, trainees, students and career changers for ambitious housekeeping.
Frank Höchsmann
Frank Höchsmann ist ein herausragender Autor mit einem beeindruckenden Hintergrund im Bereich Betriebswirtschaft und Qualitätsmanagement. Als Diplom-Betriebswirt, Qualitätsauditor und Nachhaltigkeitsmanager verfügt er über eine umfassende Ausbildung und Fachkenntnisse. Seine langjährige internationale Erfahrung als Qualitätsbeauftragter, Manager und Auditor ermöglicht es ihm, einen globalen Blick auf die Themen, über die er schreibt, zu werfen. Während seiner beruflichen Laufbahn hat Herr Höchsmann für verschiedene internationale Unternehmen und Organisationen gearbeitet, was seine Expertise in einem breiten Spektrum von Geschäftsbereichen unterstreicht. Als Trainer hat er einen bedeutenden Beitrag geleistet, indem er mehr als 12.000 Fach- und Führungskräfte geschult hat. Diese Erfahrung gibt seinen Fachbüchern eine praxisnahe Perspektive und ermöglicht es ihm, komplexe Konzepte verständlich zu vermitteln. Die Schwerpunkte von Frank Höchsmann liegen insbesondere im Qualitäts- und Nachhaltigkeitsmanagement sowie im internationalen Projektmanagement. Durch seine Publikationen, von denen es über 30 Fachbücher gibt, teilt er sein Fachwissen und seine praxiserprobten Strategien, um Organisationen und Fachleuten dabei zu helfen, in diesen entscheidenden Geschäftsbereichen erfolgreich zu sein. Seine Arbeit spiegelt nicht nur eine tiefe Kenntnis der Materie wider, sondern auch einen klaren Fokus auf die Anwendung von effektiven Methoden zur Verbesserung der Unternehmensleistung und Nachhaltigkeit.
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