The Golden Rules of Human Resource Management: What Every Manager Ought to Know…
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About this ebook
Ali Asadi MBA MA
Ali Asadi is a well-known and respected author and professional business consultant. As the owner of Asadi Business Consulting, a management consultancy firm, he specializes in helping small and medium-size businesses achieve success in today’s highly competitive business environment. He has more than fifteen years of business management experience and focuses on all aspects of business management consulting, and coaching. Ali is particularly knowledgeable and exceptionally skillful in analyzing your particular business needs and developing innovative techniques and proactive processes that can add value to your organization and increase profit potential. He takes a personal, hands-on approach, working directly with owners and senior executives to fine-tune business strategies for maximum benefit to you and your business. This one-on-one personal relationship with clients ranging from start-ups to well-established firms has served him well in many different fields, including medical services, transportation, construction, agriculture, technology, interior design, and retail. People truly appreciate his caring and sincere approach to helping them achieve success in their business ventures. Ali holds a B.S. degree in civil engineering and master’s degrees in business administration and information technology. He currently lives in Los Angeles, California, and is frequently active in community affairs and enjoys helping business owners and others across a wide range of private, public, and nonprofit organizations. Ali Asadi is truly a man of the people. Visit his website at www.aprofitmaker.com. As you read this book, you may have specific questions about how to apply the tips, tools, ideas, and strategies that the author discusses. Please email your questions to Ali Asadi at ali@aprofitmaker.com. He will respond promptly and directly to you.
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Book preview
The Golden Rules of Human Resource Management - Ali Asadi MBA MA
Contents
Acknowledgments
Preface
About the Author
Section 1
Hiring
Section 2
Orientation and Onboarding
Section 3
Performance Management
Section 4
Retaining Good Employees and Maintaining Relations
Section 5
Information Technology & Human Resource Management
Section 6
HR & Labor Laws
Appendix A
Sample Job Description
Appendix B
Sample Job Application Form
Appendix C
Sample Evaluation Sheet
Appendix D
Record of Reference Checks
Appendix E
Sample Job Offer letter
Appendix F
Thank You Letter To All Unsuccessful Applicants
Appendix G
Sample Employee Evaluation Form
Appendix H
Sample of Employee Performance Improvement Plan
Appendix I
Sample of Warning Letter to Employee
Appendix J
Sample of Overtime Form
Appendix K
Sample of Internet Usage Policy
References & Bibliography
This book is dedicated to my loving parents, Mohammad & Ashraf. Without their knowledge, wisdom, and guidance, I would not have the goals I have to strive for and the determination to be the best that I can be to reach my dreams!
Acknowledgments
Any book, even a small one such as this, cannot be produced without help and guidance from a number of people. In writing this book, I, too, have received much guidance and help, which I gratefully acknowledge. Here are some people I wish to thank by name.
My parents, Mohammad and Ashraf, who taught me that a business’s most important asset is its people.
I wish to thank my teachers who have been such a great inspiration and who taught me to think clearly and logically and prepared me to chart my own path. In particular, I want to name Dr. Brain Dely and Louise Stelma.
I also want to thank Sanjay Srivastava for his contribution and Doug Russell for doing a great job in editing this book.
Thank you all. I look forward to your continued support.
Preface
Why another book on HR management?
As I went through my day-to-day work, I often found myself wanting practical guidance in HR management. All the thousands of books written by management gurus contained the information I sought, but it was seldom organized in a form where one could refer to the information without going through lengthy theory, case studies, surveys, and graphs.
Since I was lacking such an easy-to-use resource for HR information, I decided to get working and produce such a book myself. After all, if I felt this need, surely there were other busy managers out there who have no time to read lengthy management books in the hope of finding what they’re looking for.
This book is a toolkit. If you seek an answer to your HR needs, you will find it here. If you need a specific form or a policy, you will find a template here, and if you want advice or a smart quote, you will find it here too.
Browse through the book as you will, use the table of contents, flip the pages, or just open on a random page. I am sure you will find something useful, something you did not know earlier.
I wish you a happy journey of discovery and look forward to feedback and suggestions for additional sections.
Ali Asadi
Asadi Business Consulting
www.aprofitmaker.com
About the Author
001_a_reigun.jpgAli Asadi is a well-known and respected author and professional business consultant. As the owner of Asadi Business Consulting, a management consultancy firm, he specializes in helping small and medium-size businesses achieve success in today’s highly competitive business environment. He has more than fifteen years of business management experience and focuses on all aspects of business management consulting, and coaching. Ali is particularly knowledgeable and exceptionally skillful in analyzing your particular business needs and developing innovative techniques and proactive processes that can add value to your organization and increase profit potential.
He takes a personal, hands-on approach, working directly with owners and senior executives to fine-tune business strategies for maximum benefit to you and your business.
Ali holds a B.S. degree in civil engineering and master’s degrees in business administration and information technology. He currently lives in Los Angeles, California, and is frequently active in community affairs and enjoys helping business owners and others across a wide range of private, public, and nonprofit organizations. Ali Asadi is truly a man of the people.
Visit his website at www.aprofitmaker.com. As you read this book, you may have specific questions about how to apply the tips, tools, ideas, and strategies that the author discusses. Please email your questions to Ali Asadi at ali@aprofitmaker.com. He will respond promptly and directly to you.
Section 1
Hiring
1. Why Is Hiring So Important?
Hiring employees is easy! Correcting mistakes is what takes time. Any business that is not solely managed by family will need to hire employees. The decision will impact your business—one way or the other.
We built the Starbucks brand first with our people, not with consumers. Because we believed the best way to meet and exceed the expectations of our customers was to hire and train great people. We invested in employees.
Howard Schultz, Starbucks Chairman
If you are a large business, one hiring error may not matter too much, unless it is the CEO! However, for entrepreneurs and SMEs, each worker represents a major fraction of the workforce. In a small organization, each employee represents a major fraction of the human resource. This means that while hiring correctly is important for all organizations, it becomes critical for small ones.
If I were running a company today, I would have one priority above all others: to acquire as many of the best people as I could.
Jim Collins, in Good to Great
Most business leaders—at least the ones who are progressive—
recognize that it’s employees who make the company. No matter how good you are, unless you are running a mom-and-pop store, your employees will face customers. Employees will generate invoices. Employees will handle complaints, and employees will produce goods.
Entrepreneurs who ignore employees and the critical importance of getting the right employees will soon be without both the employees and their business!
Take your time to hire. It is better to go with a vacant chair for a few days than it is to fill it with the wrong person.
Hiring a new employee takes preparation. Other employees also watch. Therefore, it is extremely important that you have an established system in place for bringing in a new worker.
The Golden Rules
• No business survives without employees.
• The wrong employee costs you time, money, and future business.
• Do not initiate the hiring process without preparation.
• Get as many great employees as you can hire.
• Even if you are running a small store, put a hiring process into place.
• A wrong hire is disruptive to your business. It could cost 3 to 15 times the worker’s