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Hotels, Resorts or Inns Strategies to Increase Your Bookings & Profit

Hotels, Resorts or Inns Strategies to Increase Your Bookings & Profit

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Hotels, Resorts or Inns Strategies to Increase Your Bookings & Profit

Longueur:
59 pages
31 minutes
Sortie:
Jul 3, 2019
ISBN:
9781393131366
Format:
Livre

Description

Ways to Foster Loyalty in Guests

This book is designed for an independent hotel, resort and inn owners or managers who do not have the benefit of management training or a ready-made organizational structure, branding and marketing that chain properties provide.  

This book is for hospitality property owners and managers that are basically doing it on their own.

 If you've ever asked yourself any of the questions below, you're in the right place.

  • "How can I get more guests?"

  • "How can I encourage my guests to return?"

  • "How can I organize my business so I don't have to be there 24/7?"

  • "How can I find and keep the right employees?"

  • "How can I market so I reach my target clientele?"

  • "How does my hospitality property compare to my competition?

 

Over the years, I have met many amazing hospitality property owners who for one reason or another have had difficulties with different aspects of running their business.

This book will give you the resources to help you clear the most common hurdles many hospitality property owners and managers face.

  • I'll give you the tools to discover the type of owner/manager you are: A business opportunist, a supervisor or a skilled worker.

  • How to determine and set a plan to achieve your goals.

  • Explain why you need and how to create a hotel, resort or inn organizational strategy. 

  • The importance of excellent customer service along with proven tips and techniques you can use to impress your guests.

                                          

  • Ways to improve your chain of service.

  • Marketing strategies that work today.

  • The importance of social media and how to benefit from the major platforms.

                                                       

  • How to WOW your guest so not only will they want to return but will become ambassadors for your property.

I want to contribute to a strategic vision for every independent hotel, resort and inn wishing to create a happy and fulfilling experience for their customers and employees.  

Sortie:
Jul 3, 2019
ISBN:
9781393131366
Format:
Livre

À propos de l'auteur


Lié à Hotels, Resorts or Inns Strategies to Increase Your Bookings & Profit

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Aperçu du livre

Hotels, Resorts or Inns Strategies to Increase Your Bookings & Profit - Gerry MacPherson

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Who This Training is For

The first thing I would like to do is to make clear who we are producing this book for.

It is designed for an independent hotel, resort or inn owners who do not have the benefit of a ready-made organizational structure, branding and marketing that chain properties provide. 

These are for hospitality property owners that are basically doing it on their own.

If you’ve ever asked yourself any of the questions below, you’re in the right place.

•  How can I get more guests?

•  How can I encourage my guests to return?

•  How can I organize my business so I don’t have to be there 24/7?

•  How can I find and keep the right employees?

•  How can I market so I reach my target clientele?

•  "How does my hospitality property compare to my competition?

Who We Are

We at Keystone Hospitality Development Consulting (Keystone HDC) are travel authorities that have come together with decades of an independent hotel, resort and inn visitation experience. We have spent 1000’s of hospitality property nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000’s of customers.

This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees. We offer strategies for, and aid in the development of hotels, resorts or inns to grow their own unique brand and goals; as well as increase its patronage and profit while keeping its individual

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