Gretchen Anderson provides research insights on cultural shift from her work at the Katzenbach Center.   You'll Learn: The four elements critical to a work culture The role of the critical few in an organization How to leverage the behavior you already have for the better   About Gretchen: Gretchen Anderson is a director at the Katzenbach Center who has been working  with client teams across the globe for over 15 years. Gretchen has a doctorate in literature from Stanford University and currently lives in Baltimore, Maryland, with her two children, Jane and Calvin. Her new book is The Critical Few: Energize Your Company's Culture by Choosing What Really Matters.   View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep414