Ultra Lean Sales: The revolution of business growth
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About this ebook
Ultra Lean Sales offers a solution for three discontinuities which happen at the same time:
1) the buying behaviours of customers are changing fast,
2) the analytic tools are developing and becoming one with artificial intelligence, and
3) Lean methods are also used in the improvement of sales processes, in addition to production and service processes.
The only certain thing is the speed of change!
In the center of everything is continuous learning and credible analyzing of root causes. How can we learn from won/lost offers and mistakes made in previous offers and utilize the analyzed information we have in order to improve the offer win rate?
In short, Ultra Lean Sales answers the following questions:
1) How do I win an offer?
2) How do I learn from offers that were lost?
3) How do I eliminate my weaknesses?
4) How do I stand out from my competitors?
In order for you to make a winning offer, you need to learn from other similar offers - in real-time. This is possible with Lean sales by utilizing the specialised Ultra Lean Sales dashboard.
In addition to independent reading, this book is also used as learning material in Ultra Lean Sales training courses. More information about the training and e-learning opportunities can be found at: www.ultraleanbusiness.com.
"If we adopt a discipline and provide accurate information, Ultra Lean Sales will have substantial impact (A Harvard Case)" comments Vatche Beujekian, customer team head, Nokia.
Antti Leijala
Antti Leijala, UltraLeanSales-mallin kehittäjä, on tunnettu kouluttaja, konsultti, kirjailija ja tutkija. Hänellä on yli 20 vuoden kokemus maailmanlaajuisesta liiketoiminnasta ja hän on henkilökohtaisesti auttanut yli 250 Suomalaista yritystä, yli 200 toimialalla, parantamaan liiketoiminta- ja myyntisuorituskykyään. Hänen intohimonsa on auttaa B2B-yrityksiä parantamaan myyntiprosessin tehokkuutta, erityisesti voittosuhteen mittarilla. Lue lisää Antin taustasta hänen LinkedIn-profiilista (https://www.linkedin.com/in/anttileijala/) ja lähetä kutsupyyntö aloittaaksesi henkilökohtaisen keskustelun.
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Book preview
Ultra Lean Sales - Antti Leijala
Towards the revolution of business growth
Whether you are a small-town entrepreneur or a large international organisation, Lean sales offers a new way of sales for all companies.
Lean sales offers a solution for three discontinuities which happen at the same time:
the buying behaviours of customers are changing fast,
the analytic tools are developing and becoming one with artificial intelligence, and
Lean methods are also used in the improvement of sales processes, in addition to production and service processes.
In the center of everything is continuous learning and credible analyzing of root causes. How can we learn from won/lost offers and mistakes made in previous offers and utilize the analyzed information we have in order to improve the offer win rate?
In short, lean sales answers the following questions:
How do I win an offer?
How do I learn from offers that were lost?
How do I eliminate my weaknesses?
How do I stand out from my competitors?
In order for you to make a winning offer, you need to learn from other similar offers – in real-time. This is possible with Lean sales by utilizing the specialised Lean sales dashboard.
In addition to independent reading, this book is also used as learning material in Lean sales training courses. More information about the training and e-learning opportunities can be found at: www.ultraleanbusiness.com.
In Vihti, Finland 03.10.2019,
Antti Leijala
Antti built, lead and managed the utilization and implementation of Nokia’s worldwide Lean sales training in the years 2015-2018. He lead 30+ trainees, who focused on the use of Lean (Six Sigma) in the sales environment, and worked as a change agent in both the sales and quality organisation. He lead Nokia’s Lean sales project that aimed to improve the win rate of offers by utilizing the root cause analysis of won and lost offers and mass data analytics. I can warmly recommend Antti and his training.
Hannu Järvelin, Nokia
Table of contents
Towards the revolution of business growth
Making competitiveness measurable
The aim of the book and the training
Digitalised entity
What Lean sales is – background and future
The definition of Lean sales
Lean sales ≠ production Lean
Phase 1: Define
Phase 2: Measure
Phase 3a: Analyse competitiveness
Phase 3b: Analyse the root causes
Phase 4: Improve
Phase 5: Control and optimise
Phase 6: Real-time and continuous learning
The potential of Lean sales
Conclusion
About the author
Making competitiveness measurable
All companies want to improve their competitiveness, but there is no one single way to measure competitiveness. Often, competitiveness is falsely equated with cost-effectiveness, which is only a small part of the bigger picture. As I demonstrate in this book, the price of a product or a service is only one of the competitiveness factors. Even more important than cutting the costs is to learn to justify a higher price.
The win rate of offers is an ideal measure for competitiveness, and Lean sales sees the win rate as a major factor. In addition to measuring the effectiveness of a sales process, the Lean sales dashboard allows a wider use of the win rate to improve competitiveness. The sales team is no longer solely responsible for achieving growth; the product development team, logistics team and the quality organisation can be measured in order to grow the win rate, i.e. competitiveness. Especially in larger organisations, the communication between different departments is often inadequate, and there is a lack of common goals.
The key question: How do I win an offer?
"How do I win an offer that includes
customer of