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The Kindness Code: Seven Keys to Unlocking the Power of Kindness at Work
The Kindness Code: Seven Keys to Unlocking the Power of Kindness at Work
The Kindness Code: Seven Keys to Unlocking the Power of Kindness at Work
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The Kindness Code: Seven Keys to Unlocking the Power of Kindness at Work

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The Kindness Code is a book for professionals who want more kindness at work. No matter where you are on the career ladder, you will find science-based information, insights and practical tips to instantly ignite kindness within your organisation. 
If you’re a leader of a global corporation – great! You will learn how cultivating a culture of kindness can have a positive impact on your triple bottom line of people, profits and planet. Employees love working in kind environments. Customers and consumers adore kind companies. The evidence reveals unquestionably that when you invest in kindness as a leader, the rewards come back in spades.
However, the secret super-power of this book lies in the revelation that you don’t have to be the boss to make a difference. Anyone, repeat ANYONE can start a kindness revolution at work. The Kindness Code takes you by the hand and walks you through seven highly practical ways that you can start practicing kindness immediately and influence the environment around you.
Packed full of recent research, this book proves that kindness is the future for successful, sustainable organisations. If you manage a small team and want performance improvements without the whip-cracking – this book shows you how to achieve it. If you run a huge multi-national and want to infuse the entire organisation with kindness – you’ll learn it in the book.  
Perhaps most importantly of all, if you’re a small voice within a noisy and sometimes unkind organisation, and you wonder how on earth you can create impact – BUY THIS BOOK! It is the most empowering read on individual kindness you will ever encounter.
LanguageEnglish
Release dateJan 15, 2021
ISBN9781800468733
The Kindness Code: Seven Keys to Unlocking the Power of Kindness at Work

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    Book preview

    The Kindness Code - Magnus Wood

    Copyright © 2020 Magnus Wood

    The moral right of the author has been asserted.

    Apart from any fair dealing for the purposes of research or private study,

    or criticism or review, as permitted under the Copyright, Designs and Patents

    Act 1988, this publication may only be reproduced, stored or transmitted, in

    any form or by any means, with the prior permission in writing of the

    publishers, or in the case of reprographic reproduction in accordance with

    the terms of licences issued by the Copyright Licensing Agency. Enquiries

    concerning reproduction outside those terms should be sent to the publishers.

    Matador®

    9 Priory Business Park,

    Wistow Road, Kibworth Beauchamp,

    Leicestershire. LE8 0RX

    Tel: 0116 279 2299

    Email: books@troubador.co.uk

    Web: www.troubador.co.uk/matador

    Twitter: @matadorbooks

    ISBN 9781800468733

    British Library Cataloguing in Publication Data.

    A catalogue record for this book is available from the British Library.

    Matador® is an imprint of Troubador Publishing Ltd

    For my beautiful daughters, Alice and Olivia.

    Contents

    Before We Start...

    Introduction

    Key #1 – Acknowledge the Power of Kindness

    What Is Kindness?

    Kindness Improves Our Mental and Physical Wellbeing

    Kindness improves our mood

    Kindness decreases stress

    Kindness decreases anxiety

    Kindness elevates our energy levels

    Kindness can even help us live longer!

    Kindness Is Good for Business

    Kindness increases trust

    Kindness helps everyone work better together

    Kindness heightens employee engagement and commitment

    Kindness fuels learning, creativity and innovation

    Kindness helps attract talent

    Kindness encourages customer loyalty

    Takeouts

    Questions to Take You Further

    Kindness Challenge #1

    Key #2 – Kindness Starts with You

    Kindness Starts with You

    Be Kinder to Yourself

    How to Be Kinder to Yourself

    Perspective — Seeing things for what they are

    Acceptance — Cutting yourself some slack

    Action — Daily kindness

    Takeouts

    Questions to Take You Further

    Kindness Challenge #2

    Key #3 – Practise Kindness Indiscriminately

    Why Are We Kind to Each Other?

    Practise Kindness Indiscriminately

    Giving kindness makes us happier than receiving it

    Kindness makes us feel more in control

    Kindness creates strong bonds between us

    Takeouts

    Questions to Take You Further

    Kindness Challenge #3

    Key #4 – Practise Kindness in Good Times and Bad

    Deliberately Practising Kindness

    Takeouts

    Questions to Take You Further

    Kindness Challenge #4

    Key #5 – Reflect and Recharge

    Takeouts

    Questions to Take You Further

    Kindness Challenge #5

    Key #6 – Kindly Call Out Unkindness

    Sometimes People Don’t Realise They’re Being Unkind

    Using Kindness to Deal With Unkindness

    Takeouts

    Questions to Take You Further

    Kindness Challenge #6

    Key #7 – Pass It On

    Kindness Is Contagious

    Takeouts

    Questions to Take You Further

    Kindness Challenge #7

    The Kindness Code

    Your Kindness Revolution Starts Here

    Connect with Magnus

    Websites

    Social Media

    Acknowledgements

    About Magnus and The Kindness Consultancy

    About Magnus

    About The Kindness Consultancy

    Notes

    Before We Start...

    You know your problem, Magnus?

    My boss fixed me with a hard stare.

    Here we go, I thought. He thinks he’s going to help me by pointing out how wrong I am. I hadn’t been leading the business for long but had already become accustomed to the way the boss operated.

    Your problem, Magnus...

    Pause for effect.

    ...is that you’re just too kind.

    Stare hardened – presumably to reinforce the point – then softened as he put his hand on my shoulder. Here comes the fatherly advice bit...

    You need to be tougher with your team. Make them compete with each other to get ahead.

    He looked around an empty office. At 7.30am.

    Get them starting work at the same time as you and wanting to be the last man out. They need to be ambitious – and ruthless. After all, it’s what I expect from you.

    We returned to the P&L and how I was going to make up the shortfall on targets I’d inherited, never agreed to, and thought were unrealistic, putting unnecessary extra pressure on everyone.

    To succeed you have to do whatever it takes.

    If that means fighting, you fight.

    If it means running your business in a hierarchy, with strict command and control to get people to do exactly what you want, then that’s what you have to do.

    If people can’t cut it, let them go.

    The market is tough. Your people have to be tougher.

    Nice guys finish last.

    There’s no place for kindness at work.

    ---

    To my boss, and to all the bosses I have worked with who share his view, and to all the people who think work has to be dog-eat-dog – you are one of the reasons I wrote this book.

    Because I believe you’re wrong.

    In fact, I can prove

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