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The standard operating procedure document outlines the steps employees must follow when handling customer requests. It states that all customer inquiries must be responded to within 24 hours. The procedure also lists the escalation process for resolving issues, which involves notifying supervisors if a resolution cannot be found within 2 business days.
The standard operating procedure document outlines the steps employees must follow when handling customer requests. It states that all customer inquiries must be responded to within 24 hours. The procedure also lists the escalation process for resolving issues, which involves notifying supervisors if a resolution cannot be found within 2 business days.
Droits d'auteur :
Attribution Non-Commercial (BY-NC)
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Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
The standard operating procedure document outlines the steps employees must follow when handling customer requests. It states that all customer inquiries must be responded to within 24 hours. The procedure also lists the escalation process for resolving issues, which involves notifying supervisors if a resolution cannot be found within 2 business days.
Droits d'auteur :
Attribution Non-Commercial (BY-NC)
Formats disponibles
Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd