MECHANICAL ENGINEERING DEPARTMENT DEC 2011 J5222 - INDUSTRIAL MANAGEMENT

Prepared by: En Mohd Halim Bin Yakop Programme: DKM6B Assignment 1 Due date: One week (Submit before 4.00 pm on 10th February 2012)

Form a group, two people in each group, and answer the entire question been given below:

1. Productivity should be a concern of every business organization. a. How is productivity defined? b. How is productivity measures used? c. Why is productivity important? d. How is efficiency different than productivity? (10 marks)

2. List the factors that can affect productivity and some ways that productivity can be improve. (10 marks)

3. A company that process fruits and vegetables is able to produce 400 cases of canned peaches in one-half hour with four workers. What is labour productivity? (10 marks)

4. Kleen Karpet cleaned 65 rugs in October, consuming the following resources:

Labour Solvent Machine Rental

520 hours at $13 per hour 100 gallons at $5 per gallon 20 days at $50 per day

a. What is the labour productivity per dollar? b. What is multifactor productivity? (20 marks)

5. What is work sampling? How does it differ from time study? (5 marks) 6. What are the main limitations of times study? (5marks) 7. A time study was conducted on a job that contains for elements. The observed times and performance ratings for six cycles are shown in the following table.

Element 1 2 3 4

Performance Rating (%) 90 85 110 100 1

OBSERVATION (MINUTES PER CYCLE) 2 0.50 1.54 0.89 1.14 3 0.43 1.47 0.77 1.08 4 0.45 1.51 0.83 1.20 5 0.48 1.49 0.85 1.16 6 0.46 1.52 0.80 1.26

0.44 1.50 0.89 1.14

a. Determine the average cycle time for each element. b. Find the normal time for each element. c. Assuming an allowance factor of 15% of job time, compute the standard time for this job. (20 marks)

8. A hotel housekeeper, Gayathri, was observed five times on each of four task elements, as shown in the following table. On the basis of these observations, find the standard time for the process. Assume a 10% allowance factor. (20 marks)

Element Check minibar Make one bed Vacuum floor Clean Bath

Performance Rating (%) 100 90 120 100 1 1.5 2.3 1.7 3.5

Observations (minutes per cycle) 2 1.6 2.5 1.9 3.6 3 1.4 2.1 1.9 3.6 4 1.5 2.2 1.4 3.6 5 1.5 2.4 1.6 3.2