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PG716

MSY21

M.Sc. DEGREE EXAMINATION JANUARY, 2009.

Second Year Psychology
ORGANIZATIONAL BEHAVIOR Time : 3 hours Maximum marks : 75

Answer for 5 marks questions should not exceed 2 pages. Answer for 15 marks questions should not exceed 5 pages. PART A (3 5 = 15 marks) Answer any THREE questions. 1. Explain the goals and key forces of organizational behaviour. 2. 3. What are motivational drives? Explain. Explain formal and informal organizations.

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4. 5.

Describe the traits of effective leaders. Define burnout and bringout its symptoms. PART B (4 15 = 60 marks) Answer any FOUR questions.

6. Explain the basic approaches of organizational behaviour. 7. Bring out the negative effects of employee attitudes. 8. Explain the expectany and equity models in detail.

9. Define upward and downward communication and state guidelines for effective upward communication. 10. Bring out causes and resolution strategies of conflict. 11. Bring out the stages of team development.

12. Describe the types of resistance to change among employees.

PG716