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s US, UK, India and Philippines Research Issue: For long, traditional outsourcing models seemed to misalign customer and vendor incentives. Actual results and risks related to quality and project management were never factored in contractual agreements and were generally borne by the customer. The companies have so long paid for all the efforts that the company employees have been putting efforts on; iGATE is changing the rules of the game. Its 'Business Outcomes' model ensures that the companies 'Pay for Results only' and not for the effort, time and manpower that go into achieving the outcomes.
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