MM5011Knowledge and Innovation

Dosen: Jann Hidajat T

29111311 29111328 29111329 29111338 29111344 29111384 29111387 29111393

Haidir Afesina Hendra Winata Mita Listyatri Andek Prabowo Aprian Eka Rahadi Chairunnisa Mirhelina Franciscus Xaverius Kresna Paska Agung Indri Pramantyo

PT. Unilever Indonesia, Tbk

Facts
Zeepfabrieken N.V. Lever ( 1933) Unilever Indonesia (1980)

Go public (BEJ in 1981)

PT. Anugrah Lever (2000) PT. Technopia Lever (2002) PT. Knorr (2003) Buavita dan Gogo (2007)

2005 2007: Awarded by Indonesian MAKE Study

2008: Awarded by Asian MAKE Study as Winner

The Unilever Brands

I. What is company challenge?

- High Competition within the industry-How to educate the customer, so that the benefit of

the product will be accepted, ONLY product that is innovatif, valued, and with economic price)
--Loss of knowledge (How to transform the individual

knowledge to organizational knowledge)

II. KM Objectives?
To create the organization based knowledge that create value to both of customer, employee through sharing and learning

SHARING BUILDING BLOCKS

Medium for Sharing

Contributor

Audience

II. KM Objectives?
Creating an organizational learning culture Developing knowledge worker Delivering knowledge-based product

SUSTAINABLE GROWTH

III. Champions?
Senior Manager in particular department
Every employee who willing to share to others

IV. KM Planning & Road Map

MAKE Study Award item scoring

Organizational Value

Innovation

Org. Learning

Customer Knowledge

Intellectual Capital Management

MAKE : Most Admirer Knowledge Enterprise

Knowledge Sharing & Collaboration Org. Culture Leadership

MAKE Study Organiation based in France

IV. KM Planning & Road Map

Recruitment People who fit to Org. Culture Learning & Dev
Employee Job Description

CID (Continuou es Improveme nt Discussion

Review per semester

PDP (Performan ce Developme nt Plan)

V. KM Process
Change People attitude & habit
People

Sharing KnowledgeLearning AWARD

Retrospect

PEOPLE TRUST
Create Society Knowledge WORKER THEN Knowledge DOING Engage the employee`s heart And mind
Technolog y Process

SOLAR
Good Idea

Learning Center

Knowledge Club Online Online Library Intranet

Coaching ( Building Leaders Generative Coaches)