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Ans) The Brand Asset Valuator (BAV) is a database of consumer perception of brands created
and managed by Brand Asset Consulting, a division of Young & Rubicam Brands to provide
information to enable firms to improve the marketing decision-making process and to manage
brands better. Brand Asset Valuator and BAV also describe the Y&R group managing the
database.
BAV provides comparative measures of the equity value of thousands of brands across hundreds
of different categories, as well as a set of strategic brand management tools for planning brand
extensions, joint branding ventures, and other strategies designed to maintain and grow brand
value. BAV has now been linked to a unique set of financial analytics, which allows determining
a brand’s contribution to a company’s intangible value.
There are four key components of brand health in BAV – the four pillars. Each pillar is derived
from various measures that relate to different aspects of consumers’ brand perceptions and that
together trace the progression of a brand’s development. These four components for determining
brand value are –
1. Differentiation:-
Differentiation is the ability for a brand to be distinguished from its
competitors. A brand should be as unique a possible. Brand health
is built, and maintained by offering a set of differentiating
promises to consumers. And by delivering those promises to
leverage value.
2. Relevance:-
Relevance is the actual and perceived importance of the brand to a
large consumer market segment. This gauges the personal
appropriateness of a brand to consumers and is strongly tied to
household penetration (the percentage of households that purchase
the brand).
3. Esteem:-
Esteem is the perceived quality and consumer perceptions about the growing or declining
popularity of a brand. Does the brand keep its promises? The consumer’s response to a
marketer’s brand building activity is driven by his perception of two factors: quality and
popularity. Both vary by country and culture.
4. Knowledge:-
Knowledge is the extent of the consumer’s awareness of the brand and understanding its
identity. The awareness levels about the brand, and what it means, shows the intimacy that
consumers share with the brand. True knowledge of the brand comes through building of the
brand.
How Brands Are Built
Four Primary Aspects
Brand Strength
Differentiation and relevance taken together say a lot about a Brand’s strength (brand vitality).
These two pillars point to the brand’s future value, rather than just reflecting its past.
When Differentiation is greater than Relevance, the brand has room to grow. This is a
healthy pattern.
When Relevance is significantly greater than Differentiation, the brand has become
commoditized. Its Uniqueness has faded and price has become the primary reason to
buy. This is an unhealthy pattern.
Brand Stature
Esteem and knowledge together create Brand stature, which is a “report card” on a brand’s
past performance and which determines the current power of the brand.
When Esteem is greater than Knowledge, and the consumer says, “I’d like to get to
know you better.” Consumers have motivation to find out more about your brand.
This is a healthy pattern for the brand.
When Knowledge is greater than Esteem, consumers are saying, “I know you more
than I like you.” The brand has become too familiar and consumers have no
motivation to listen to you. Too much Knowledge has become a dangerous thing.
Nevertheless, the BAV model represents a landmark study in terms of marketers’ ability to
better understand what drives top brands and where their brands fit in with other brands.