TI LIU THAM KHO ...............................................................................................

3
CHNG 1 TNG QUAN.......................................................................................... 4
1.1. Mc tiu ti .......................................................................................................... 4
1.2. Kho st h thng ..................................................................................................... 4
1.2.1. Kho st ti ngn hng ng . ......................................................................... 4
1.2.2. Kho st ti siu th Co.op Mark ........................................................................ 5
1.3. Quy trnh nghip v. ................................................................................................. 5
1.3.1. Giao dch gia khch hng - siu th - ngn hng................................................ 5
1.3.2. Giao dch gia siu th - ngn hng. ................................................................... 6
1.4. xut m hnh gi lp ............................................................................................ 7
1.4.1. M hnh 1........................................................................................................... 7
1.4.2. M hnh 2........................................................................................................... 8
1.5. Ni dung thc hin ti.......................................................................................... 9
1.5.1. i vi gi lp siu th ....................................................................................... 9
1.5.2. i vi gi lp ngn hng................................................................................... 9
CHNG 2 THIT K H THNG......................................................................... 10
2.1. Phn tch d liu siu th......................................................................................... 10
2.1.1. Thnh phn d liu siu th .............................................................................. 10
2.1.2. M hnh thc th kt hp.................................................................................. 11
2.2. M hnh x l ca siu th....................................................................................... 11
2.2.1. M hnh x l mc 0 ........................................................................................ 11
2.2.1. M hnh x l mc 1 ........................................................................................ 12
2.2.1. M hnh x l mc 2 ........................................................................................ 13
2.3. Phn tch d liu m phng ngn hng.................................................................... 13
2.3.1. Thnh phn d liu ngn hng.......................................................................... 13
2.3.2. M hnh thc th kt hp.................................................................................. 14
2.4. M hnh x l ca ngn hng.................................................................................. 15
2.4.1. M hnh x l mc 0 ........................................................................................ 15
2.4.2. M hnh x l mc 1 ........................................................................................ 15
2.4.2. M hnh x l mc 2 ........................................................................................ 16
CHNG 3 THIT K GIAO DIN ........................................................................ 17
1

3.1. M hnh chc nng ................................................................................................. 17

3.1.1. M hnh chc nng ca siu th ........................................................................ 17
3.1.2. M hnh chc nng ca ngn hng ................................................................... 18
3.2. Thit k giao din x l ti siu th ......................................................................... 18
3.2.1. Form chnh ....................................................................................................... 18
3.2.2. Form chc nng h thng ................................................................................. 19
3.2.3. Form qun l thng tin ..................................................................................... 19
3.2.4. Form tm kim.................................................................................................. 19
3.2.5. Form nhn vin ................................................................................................ 20
3.2.6. Form khch hng.............................................................................................. 20
3.2.7. Form sn phm................................................................................................. 21
3.2.8. Form ha n ................................................................................................... 21
3.2.9. Form chi tit ha n ....................................................................................... 22
3.2.10. Form tm kim thng tin nhn vin................................................................. 22
3.2.11. Form tm kim thng tin sn phm ................................................................. 23
3.2.12. Form giao dch gia siu th v ngn hng...................................................... 23
3.3. Thit k giao din x l ti siu th ......................................................................... 24
3.3.1. Form chnh ....................................................................................................... 24
3.3.2. Form chc nng h thng ................................................................................. 24
3.3.3. Form thng tin giao dch .................................................................................. 25
3.3.4. Form thng tin qun l ..................................................................................... 25
3.3.5. Form thng tin giao dch ca khch hng ......................................................... 26
3.3.6. Form s ti khon ca khch hng.................................................................... 26
3.3.7. Form ng k thng tin ca khch hng ........................................................... 27
3.3.8. Form tm kim thng tin ca khch hng.......................................................... 27
3.3.9. Form thng tin th ATM ca khch hng ......................................................... 28
3.3.10. Form kim tra phin giao dch ........................................................................ 28

TI LIU THAM KHO

Websites tham kho:
1. http://www.eab.com.vn
2. https://ebanking.dongabank.com.vn
Ti liu tham kho:
[1] TS.Phm Loan, Tng quan v mng my tnh, Copyright 2004 TMA Training
Center.
[2] ThS.V th Thy H, TS.L Nht Thng, K thut chuyn mch, Hc vin BCVT,
2007.
[3] Ngn hng ng , Quy trnh v cc quy nh dch v np tin in t trn knh
ngn hng ng in t.
[4] Ngn hng ng , Quy trnh v cc quy nh dch v thanh ton ha n qua ngn
hng ng in t.
[5] Ngn hng ng , Quy trnh v cc quy nh trong thanh ton trc tuyn trn knh
ngn hng ng in t
[6] Ngn hng TMCP Si Gn H Ni, Internet Banking.
[7] Comptrollers Handbook Banking, Internet Banking, Comptroller of the Currency
Administrator of National Banks, October 1999.

CHNG 1 TNG QUAN

1.1. Mc tiu ti
Hin ti, nhu cu mua sm ti siu th ngy cng nhiu, lng khch hng n siu th
mua sm ngy cng tng. V vy, cn mt hnh thc thanh ton nhanh chng, an ton v
hiu qu cho khch hng. Khi , qu trnh thanh ton bng th ATM thng qua Ngn
hng l thc s cn thit v thng dng i vi mi ngi khch hng ti cc trung tm
mua sm ti Vit Nam.
Mc tiu ca ti: xy dng phn mm ng dng trong giao dch mua sm ti siu th
bng hnh thc thanh ton qua th ATM da trn m hnh kin trc hng dch v SOA.
Khi s dng dch v ny, khch hng ch cn c ti khon trong ngn hng khi i mua
sm v khch hng ch cn mang theo th ATM l c th thc hin giao dch mt cch
nhanh chng, an ton v hiu qu.

1.2. Kho st h thng

1.2.1. Kho st ti ngn hng ng .
Ngn hng ng (DongA Bank) c thnh lp vo ngy 01/07/1992, vi s vn iu
l ban u l 20 t ng. Qua hn 16 nm hot ng, DongA Bank khng nh l mt
trong nhng ngn hng c phn pht trin hng u ca Vit Nam.
Ngn hng ng l mt trong nhng ngn hng ln trong nc, chuyn nhn gi v
rt tin khi khch hng c yu cu mt cch an ton v nhanh nht, ngoi ra ngn hng
ng cn lin kt vi ngn hng khc trong vic giao dch rt tin, chuyn tin thun
tin. Ngn hng cn lin kt vi cc siu th, cng ty in lc v thanh ton tin in.
Ngn hng chu s qun l ca cc t chc thanh ton quc t v nh nc, gip qun l
tin an ton hn trong vic s dng ca khch hng.
Cc giao dch tiu biu ti ngn hng:
-

Nhn tin gi v rt tin bng th ATM hoc gi v rt tin trc tip.

Nhn chuyn tin t ni ny n ni khc.

Lin kt vi cc cng ty v siu th mua hng thanh ton tin qua th ATM.

Lin kt vi cc doanh nghip tr lng cho nhn vin hng thng.

Cho php khch hng mua v thanh ton qua mng v giao hng tn ni.

1.2.2. Kho st ti siu th Co.op Mark

Siu th Co.op Mart l trung tm ln p ng nhu cu mua sm ca khch hng, m bo
v cht lng, gi c hp l.
H thng Co.opMart l chui siu th bn l trc thuc Saigon Co.op, bao gm 40 siu
th ti TP.HCM v cc tnh min Nam v Nam Trung B.
C i ng nhn vin y nhit tnh v chuyn nghip. Lng khch hng n mua sm
ti siu th ngy cng tng cao.
Siu th lun thay i phong cch t chc cc quy hng cho ph hp, v cp nht thng
tin th trng thng xuyn nhm p ng nhu cu cho khch hng.
Cc siu th Co.op Mart c c im chung l thn thin, gn gi vi khch hng, mang
n cho khch hng s tin li v nhiu dch v tng thm.
Vi phng chm Hng ha cht lng, gi c phi chng, phc v n cn, Co.opMart
c ngy cng nhiu khch hng chn la n mua sm mi ngy. Siu th c i
ng nhn vin nhit tnh, thn thin vi khch hng, h tr ti a khch hng.

1.3. Quy trnh nghip v.

1.3.1. Giao dch gia khch hng - siu th - ngn hng.
a. Qu trnh thanh ton tin trc tip
Khch hng n siu th mua sm, khch hng s n tng quy chn sn phm. Khi
nhn vin siu th tnh tin v lp ha n thanh ton a cho khch hng, sn phm
s khng c tr li. Trong thi gian thanh ton khch hng phi kim tr sn phm ca
mnh, nu ra khi siu th khch hng kim tra sn phm khng , nhng trong ha n
ca khch hng c tn sn phm . Trng hp ny siu th khng chu trch nhim i
vi khch hng.
b. Qu trnh thanh ton tin bng th.
Sau khi mua hng, khch hng s n quy thanh ton tin, trn cc quy thanh ton c
ghi r tn ngn hng m siu th lin kt. Khi , khch hng s cm th ATM ca ngn
hng ng v n quy c tn ngn hng ng thanh ton tin. Qu trnh thanh
ton th (truyn thng) c din ra theo cc bc nh sau: nhn vin siu th s ly th
qut vo my c (gi l EDCT - Electronic Data Capture Terminal). EDCT c cc
5

thng tin v th ca ghi trn bng t v kt ni ti ngn hng thng qua modem, ng
in thoi hoc ISDN line. Sau , nhn vin yu cu khch hng nhp m PIN, s c
ng nhp vo h thng, h thng s gi km theo yu cu v s tin cn thanh ton, h
thng kim tra trong c s d liu th nh: th ht hn, th b mt cp, s tin trong th.
Sau qu trnh kim tra, h thng s bo li ngay trong vi giy v EDCT l giao dch
thnh cng, khi EDCT s in ra mt ha n ghi r s tin, m s giao dch, ngy gi
giao dch, m nhn vin. Khch hng s gi ha n ny v siu th s gi bn sao
nhn tin sau ny. ng thi siu th gi thng bo qua mng yu cu ngn hng ng
thanh ton s tin. Ngn hng ng s thanh ton tin cho siu th v ghi n s tin
vo ti khon ca khch hng. Chi tit v giao dch s c ghi trong thng bo gi n
cho khch hng (ti khon trc, s tin thanh ton, ti khon hin ti, l do).
Trng hp ti khon khng tin thanh ton ha n s c 2 hng gii quyt. Th
nht khch hng buc phi thanh ton bng tin mt. Th hai l nhn vin siu th s bo
cho khch hng bit trong ti khon khng thanh ton, khi nhn vin s tch ha
n ra lm hai: mt ha n thanh ton bng s tin c trong th, s tin cn li s tr
tin mt.
Trng hp nhp m PIN sai quy nh qu 3 ln, khch hng khng c giao dch na
khi khch hng phi thanh ton bng tin mt.
c. Qu trnh thanh ton tin trc tuyn.
Siu th khng c iu kin qut th ca khch hng, nhng khch hng cung cp tn,
ngy ht hn v s th (16 s in trn mt trc th), khi siu th kim tra tng t nh
qua EDCT. bo v thm cho siu th, pha sau th c mt dy s di in trn cng di
bng ni c ch k ca khch hng. a s cc siu th yu cu khch hng cung cp 3-4
s cui trong dy s ny, gi l security code, trc khi nhn thanh ton. Tuy vy khch
hng s cm thy rng giao dch ny khng hon ton an ton.
1.3.2. Giao dch gia siu th - ngn hng.
Siu th v ngn hng lin kt vi nhau thng qua bn hp ng, trong bn hp ng ghi
r cc iu kin gia hai bn. Sau khi tha thun th ngn hng s t mt my thanh
ton tin ti siu th thun tin cho vic giao dch. C hai trng hp chuyn tin t
ngn hng qua siu th:
6

Th nht: siu th s thanh ton cho khch hng bng th ATM m ngn hng cung
cp, khi thanh ton cho khch hng, nhn vin siu th s a cho khch hng ha n
chnh v gi li ha n ph hng thng ngn hng s da vo chuyn vo ti
khon cho siu th.
Th hai: ngn hng s chuyn trc tip bng cch mi ln giao dch vi khch hng siu
th s gi thng tin giao dch ca khch hng cho ngn hng bit nh: S ti khon, s
tin giao dch, tn ngi giao dch Ngn hng s kim tra ti khon ca khch hng,
sau khi kim tra xong, ngn hng s tr tin trong s ti khon ca khch hng v chuyn
tin vo s ti khon ca siu th, ng thi p tr li cho siu th bit cng vic hon
tt, ngn hng s lu tt c cc phin giao dch li lm xc nhn. Sau , ngn hng s
gi tin nhn ti khch hng thng bo v thng tin giao dch nh: Ti khon trc, ti
khon sau giao dch, s tin giao dch, a im giao dch,

1.4. xut m hnh gi lp

1.4.1. M hnh 1

M t:
1. Khch hng cung cp cho nhn vin siu th: s ti khon, h tn khch hng.
2. Nhn vin siu th s cung cp cho ngn hng: s ti khon ca khch hng, h tn
khch hng, s tin khch hng cn thanh ton.
3. Ngn hng s gi tin nhn n cho khch hng xc nhn thng tin giao dch.

4. Khch hng s gi tin nhn li cho ngn hng, nu ng phin giao dch ny, ngn
hng s tr tin trong ti khon ca khch hng.
5. Ngn hng s gi n cho nhn vin siu th thng bo tr tin trong ti khon ca
khch hng.
6. Nhn vin siu th giao hng ha mua sm cho khch hng.
Nhn xt: an ton ca siu th s khng c bo m v trong phin giao dch ny
siu th lun l bn b ng v nu c gian ln gia khch hng v nhn vin ngn hng
th nhn vin siu th s kh kim sot c.
1.4.2. M hnh 2

M t:
1. Khch hng cung cp cho nhn vin siu th: s ti khon, h tn khch hng.
2. Nhn vin siu th s gi n cho ngn hng cc thng tin nh: s ti khon ca khch
hng, h tn khch hng, s tin khch hng cn thanh ton.
3. Ngn hng s gi tin nhn n cho khch hng xc nhn thng tin, ng thi ngn
hng cng gi cho khch hng mt m xc nhn ca phin giao dch.
4. Nu khch hng ng phin giao dch th khch hng s a cho nhn vin siu th
s mt m do ngn hng cp nhp vo mt m ca mnh.
5. Nhn vin siu th mt ln na li gi mt m n cho ngn hng v yu cu ngn
hng thc hin phin giao dch.
6. Ngn hng s kim tra mt m do nhn vin siu th gi ti. Nu ng s thc hin
giao dch v gi thng bo n cho nhn vin siu th l thc hin phin giao dch.
7. Nhn vin siu th giao hng ha mua sm cho khch hng.

Nhn xt: Phin giao dch din ra theo mt quy trnh khp kn, m bo an ton v
bo mt cho khch hng, siu th, ngn hng. Khch hng, siu th, ngn hng u tham
gia vo phin giao dch mt cch ch ng.
Kt lun: Qua qu trnh phn tch nh trn, m hnh 2 c nhiu u im hn so vi m
hnh 1. V vy, s s dng m hnh 2 xy dng phn mm gi lp cho vic giao dch.

1.5. Ni dung thc hin ti

1.5.1. i vi gi lp siu th
5.1.1. Phn tch nghip v.
Phn tch cc thnh phn d liu c trong h thng.
Phn tch cc quy tc, quy nh p t ln h thng.
5.1.2. Thit k m hnh d liu.
5.1.3. Thit k m hnh x l.
5.1.4. Thit k giao din.
1. Form chnh.
2. Cc Form chc nng ca h thng.
3. Cc Form tm kim thng tin hng ha.
4. Form giao dch gia nhn vin siu th vi ngn hng.
5.1.5. Vit Code cho cc chc nng trn form.
1.5.2. i vi gi lp ngn hng
5.2.1. Phn tch nghip v
Phn tch cc thnh phn d liu c trong h thng.
Cc quy tc, quy nh c p t trn h thng.
5.2.2. Thit k m hnh d liu
5.2.3. Thit lp m hnh x l.
5.2.4. Thit k giao din.
1. Form chnh.
2. Cc Form chc nng ca h thng.
3. Form thng tin giao dch ca khch hng.
4. Form kim tra phin giao dch.
5.2.5. Vit Code cho cc chc nng trn form.

CHNG 2 THIT K H THNG

2.1. Phn tch d liu siu th
2.1.1. Thnh phn d liu siu th
KHACH_HANG (MAKH, TENKH, NGAYSINH, GIOITINH, DCHI, SODT, SOTK).
M t: Mi khch hng c mt m khch hng ring (MAKH), tn khch hng
(TENKH), ngy sinh ca khch hng (NGAYSINH), gii tnh (GIOITINH), a ch ca
khch hng (DCHI), s in thoi (SODT) v s ti khon (SOTK).
NHANVIEN (MANV, TENNV, NGAYSINH, GIOITINH, DIACHI, PASS, KTNV).
M t: Mi nhn vin c mt m ring (MANV), tn nhn vin (TENNV), ngy sinh ca
nhn vin (NGAYSINH), gii tnh (GIOITINH), a ch (DIACHI) v mt khu ng
nhp ca nhn vin (PASS), kim tra nhn vin c tn ti hay khng (KTNV)).
SANPHAM (MASP, TENSP, NGAYSX, HANSD, MALOAI, DONGIA).
M t: Mi sn phm c mt m sn phm ring (MASP), tn sn phm (TENSP), ngy
sn xut (NGAYSX), hn s dng sn phm (HANSD ), mi sn phm thuc mt loi
duy nht (MALOAI), gi bao nhiu (DONGIA).
LOAI (MALOAI, TENLOAI).
M t: Mi loi sn phm c mt m loi ring (MALOAI), tn loi sn phm
(TENLOAI).
HOADON (MAHD, MAKH, NGAYMUA, HT_THANHTOAN, TONGTIEN, MANV).
M t: Mi ha n c mt m ha n duy nht (MAHD), m khch hng mua sn
phm (MAKH), ngy mua sn phm (NGAYMUA), hnh thc m khch hng thanh
ton sn phm (HT_THANHTOAN), tng s tin m khch hng phi thanh ton
(TONGTIEN), m ca nhn vin lp ha n (MANV).
CT_HOADON (MAHD, MASP, SOLUONG, DONGIA, THANHTIEN).
M t: Mi chi tit ha n c m ha n v m sn phm (MAHD, MASP), s lng
ca sn phm (SOLUONG), n gi ca sn phm (DONGIA), s tin ca mi loi sn
phm (THANHTIEN).

10

2.1.2. M hnh thc th kt hp

KHA CH_HA NG
MAKH
TENKH
NGAY SINH
GIOITINH
DIACHI
SODT
SOTK

HOADON
MAHD
MAKH
NGAY MUA
HT_THANHTOAN
TONGTIEN
MANV

CO

CO

CT_HOADON

TH UOC

MAHD
MASP
SOLUONG
DONGIA
THANHTIEN

LAP

NHA NVIEN
MANV
TENNV
NGAY SINH
GIOITINH
DIACHI
PASS

LOA I
MALOAI
TENLOAI

CO

SANPHAM
MASP
TENSP
NGAY SX
HANSD(BH)
MALOAI
DONGIA

2.2. M hnh x l ca siu th

2.2.1. M hnh x l mc 0

Din gii m hnh:

Quy trnh

Din gii

Khach_hang

Khch hng

Yeu cau

Yu cu

Giao dich mua san pham

Giao dch mua sn phm

Xu ly

x l

Nhan vien sieu thi

Nhn vin siu th

Chap nhan

chp nhn

Hoa don thanh toan

Ha n thanh ton

11

2.2.1. M hnh x l mc 1

Din gii m hnh:

Quy trnh

Din gii

Nhan vien thanh toan

Nhn vin thanh ton

Truc tiep

trc tip

Mang the

Mang th

Xac nhan the

Xc nhn th

Den

Luu giu

Lu gi

Hoa don

Ha n

12

2.2.1. M hnh x l mc 2

Din gii m hnh:

Quy trnh

Din gii

Nhap tai khoan

nhp ti khon

Gui yeu cau

gi yu cu

Gui tin nhan

gi tin nhn

Ma pin

M pin

2.3. Phn tch d liu m phng ngn hng

2.3.1. Thnh phn d liu ngn hng
LOAI_GD (MAL_DG, TENL_GD)
M t: Mi loi giao dch c mt m loi giao dch ring (MAL_GD), mi m s c mt
tn loi giao dch (TENL_GD).
NHANVIEN (MA_NV, TEN_DN, PASS, QUYEN)
M t: Mi nhn vin s c cung cp mt m nhn vin (MA_NV), cng mt tn ng
nhp (TEN_DN), mt mt khu (PASS), mt quyn ng nhp vo h thng ring
(QUYEN).
TRAM_GDICH (MA_TRAM, DCHI)
M t: Mi trm giao dch s c mt m trm (MA_TRAM), v a ch ca trm giao
dch (DCHI).
13

KHACHHANG (MA_KH, TEN_KH, NGAYSINH, GIOITINH, DCHI, SO_CMND,

SO_DT, TONGTIEN, MUC_GHANRUT).
M t: Mi khch hng c mt m khch hng ring (MA_KH), tn khch hng
(TEN_KH), ngy sinh (NGAYSINH), gii tnh (GIOITINH), a ch (DCHI), s chng
minh nhn dn (SO_CMND), s in thoi (SO_DT), tng tin trong ti khon
(TONGTIEN), v c mt mc gii hn rt tin (MUC_GHANRUT).
TAI_KHOAN (SO_TK, MA_KH, MAPIN, NGAY_DKY, MA_NV)
M t: Mi ti khon s c mt s ti khon (SO_TK), thuc v mt m khch hng
(MA_KH), c mt m pin (MAPIN), thi gian ng k s c lu li (NGAY_DKY)
v m nhn vin lp ti khon (MA_NV).
THE (MA_THE, SO_TK, NGAY_LAMTHE, MA_NV)
M t: Mi th s c mt m th (MA_THE), thuc mt ti khon (SO_TK), ngy lm
th (NGAY_LAMTHE), v m nhn vin lp th(MA_NV).
GIAODICH (MAGD, SOTK, NGAYGD, MALGD, SOTIEN, MATRAM, GHICHU)
M t: Mi ln giao s pht sinh mt m giao dch (MAGD), ca mt s ti khon
(SOTK), ngy giao dch (NGAYGD), m loi ca mt s ti khon (MALGD), s tin
giao dch (SOTIEN), thuc trm giao dch (MATRAM), v ghi ch (GHICHU).
2.3.2. M hnh thc th kt hp
GIAO_DICH
MA_GD
SO_TK
NGAY_GD
MAL_GD
SOTIEN
MA_TRAM
GHICHU

LOAI_GD

CO

MA_KH
TEN_KH
NGAYSINH
GIOITINH
DCHI
SO_CMND
SO_DT
TONGTIEN
MUC_GHANRUT

T HUOC

CO

TAI_KHOAN

TRAM_GDICH
MA_TRAM
DCHI
T HUOC

THE
MA_THE
SO_TK
NGAY_LAMTHE
MA_NV

KHACH_HANG

MAL_GD
TENL_GD

SO_TK
MA_KH
MAPIN
NGAY_DKY
MA_NV

T HUOC

CO

T HUOC

14

NHANVIEN
MA_NV
TEN_DN
PASS
QUYEN

2.4. M hnh x l ca ngn hng

2.4.1. M hnh x l mc 0

Din gii m hnh:

Quy trnh

Din gii

Khach hang

Khch hng

Co nhu cau giao dich

C nhu cu giao dch

Quan ly ngan hang

qun l ngn hng

Thuc hien

thc hin

Nhan vien ngan hang

Nhn vin ngn hng

Chap nhan

chp nhn

Thong tin giai quyet nhu cau

Thng tin gii quyt nhu cu

2.4.2. M hnh x l mc 1

15

Din gii m hnh:

Quy trnh

Din gii

Quay tiep nhan khach hang

Quy tip nhn khch hng

Luu

lu

Phien giao dich

Phin giao dch

2.4.2. M hnh x l mc 2

Din gii m hnh:

Quy trnh

Din gii

Xu ly phat sinh

x l pht sinh

Hinh thuc giao dich

Hnh thc giao dch

Nhan vien

Nhn vin

May

my

16

CHNG 3 THIT K GIAO DIN

3.1. M hnh chc nng
3.1.1. M hnh chc nng ca siu th

Addmin
ng nhp
Nhn vin
i
password

H thng

ng xut
CN Thng
tin nhn vin
CN Thng tin
khch hng

Qun l

H thng siu
th

CN Thng tin
sn phm
Ha n
Thng tin sn
phm
Tm kim
Thng tin
Nhn vin
Tr gip

17

3.1.2. M hnh chc nng ca ngn hng

3.2. Thit k giao din x l ti siu th

3.2.1. Form chnh

18

3.2.2. Form chc nng h thng

3.2.3. Form qun l thng tin

3.2.4. Form tm kim

19

3.2.5. Form nhn vin

3.2.6. Form khch hng

20

3.2.7. Form sn phm

3.2.8. Form ha n

21

3.2.9. Form chi tit ha n

3.2.10. Form tm kim thng tin nhn vin

22

3.2.11. Form tm kim thng tin sn phm

3.2.12. Form giao dch gia siu th v ngn hng

23

3.3. Thit k giao din x l ti siu th

3.3.1. Form chnh

3.3.2. Form chc nng h thng

24

3.3.3. Form thng tin giao dch

3.3.4. Form thng tin qun l

25

3.3.5. Form thng tin giao dch ca khch hng

3.3.6. Form s ti khon ca khch hng

26

3.3.7. Form ng k thng tin ca khch hng

3.3.8. Form tm kim thng tin ca khch hng

27

3.3.9. Form thng tin th ATM ca khch hng

3.3.10. Form kim tra phin giao dch

28