Contents

CHAPTER NO 1 .............................................................................................................................................. 1
Overview of the bank ................................................................................................................................ 1
History of bank Alfalah:............................................................................................................................. 2
Vision......................................................................................................................................................... 3
Mission ...................................................................................................................................................... 3
Objectives: ................................................................................................................................................ 3
Departments Worked During Internship .................................................................................................. 4
Account opening Department: ............................................................................................................. 4
Remittances : ........................................................................................................................................ 7
Credits department: .............................................................................................................................. 9
Trade department: .............................................................................................................................. 11
Clearing department: .......................................................................................................................... 12
Accounts department: ........................................................................................................................ 13
CHAPTER NO 2 ............................................................................................................................................ 14
PERSONAL EXPERIENCE............................................................................................................................... 14
Clearing department: .............................................................................................................................. 14
Inward Clearing ................................................................................................................................... 14
Preparation of Memorandum ............................................................................................................. 15
Entering Information in Inward Register ............................................................................................ 15
Outward Clearing ................................................................................................................................ 16
Outward Bill for Collection:................................................................................................................. 16
Inward Bill for Collection:.................................................................................................................... 17
National Institute Of Facilitation and Technology .............................................................................. 17
Role of NIFT ......................................................................................................................................... 17
Accounts opening section: ...................................................................................................................... 18
Requirements of Account Opening ..................................................................................................... 18
Procedure of Account Opening ........................................................................................................... 19
Bank Statement:.................................................................................................................................. 19
Cheque Collection ............................................................................................................................... 19

Outward cheques. ............................................................................................................................... 19

Online cheques. .................................................................................................................................. 19
Issuance of Cheque Book .................................................................................................................... 20
Reactivation of Dormant Account: ..................................................................................................... 21
Other Forms: ....................................................................................................................................... 21
Accounts department: ............................................................................................................................ 21
Activity checking: ................................................................................................................................ 22
Collecting Vouchers. ........................................................................................................................... 22
Sorting Vouchers. ................................................................................................................................ 22
Checking Activity. ................................................................................................................................ 23
Packing. ............................................................................................................................................... 23
Credits department:................................................................................................................................ 23
Lease Financing: .................................................................................................................................. 24
Foreign remittances: ............................................................................................................................... 24
Blotters and Form M: .......................................................................................................................... 24
Outward and Inward remittance register: .......................................................................................... 25
Term deposits: ........................................................................................................................................ 25
Trade Department: ................................................................................................................................. 25
Dummy files of LC: .............................................................................................................................. 26
E-Form: ................................................................................................................................................ 26
E-Form Certification Register: ............................................................................................................. 26
Advance Payment Register: ................................................................................................................ 27
Lockers: ................................................................................................................................................... 27
CHAPTER NO 3 ............................................................................................................................................ 29
SWOT Analysis............................................................................................................................................. 29
Strengths: ................................................................................................................................................ 29
Innovative products: ........................................................................................................................... 29
Centralized banking system. ............................................................................................................... 29
General Acceptability: ......................................................................................................................... 30
Credit Rating: ...................................................................................................................................... 30
Member of Abu Dhabi group: ............................................................................................................. 30
Co-ordination amongst employees:.................................................................................................... 30

Weaknesses: ........................................................................................................................................... 31
Software incapatability: ...................................................................................................................... 31
Time Mismanagement: ....................................................................................................................... 31
Management Inefficiency: .................................................................................................................. 31
Awaiting Customers: ........................................................................................................................... 31
Lack of required staff: ......................................................................................................................... 32
No prayer room facility: ...................................................................................................................... 32
Opportunities: ......................................................................................................................................... 32
Expanding customer network: ............................................................................................................ 32
Investment in Industrial Sector ........................................................................................................... 32
Threats: ................................................................................................................................................... 33
Car Financing: ...................................................................................................................................... 33
Economic condition of the country..................................................................................................... 33
Competitors: ....................................................................................................................................... 33
CHAPTER NO 4 ............................................................................................................................................ 34
Recommendations: ..................................................................................................................................... 34
Technological Advancements.: ............................................................................................................... 34
Incentives: ............................................................................................................................................... 34
Priority Banking and Business Development Department: .................................................................... 35
Innovative Products: ............................................................................................................................... 35
Placements of Employees: ...................................................................................................................... 35
Amenities in Branch: ................................................................................................................................... 35
Targets: ....................................................................................................................................................... 36
Conclusion: .............................................................................................................................................. 36
References: ............................................................................................................................................. 37