A Study On The Impact of Welfare Facilities Among The Tea Workers

I.
INTRODUCTION & RESEARCH DESIGN
1.1 Introduction
All industries are made up of people and function through people,
without people no industries exist. The resources for men, material and
machinery are collected, co-coordinated and utilized through people.
Human resource by themselves fulfill the objectives of an industries, they
need to be united into a team. it is through the combined effects of people
that material and monetary resource are effectively utilized for the
attainment of common objectives without unity of no industry can
achieve its goal.
According to Urwick. L.F., “Business houses are made broken in
the long run not by market, capital, patents or equipment but by men”
Of all the resource, manpower is the only resource, which does not
depreciate with the passage of time. Hence it is the duty of every
employer to safeguard the resource because without human resource no
industrial unit can survive.
In every industrial unit the human resource requires some basic
facilities inside the premises to perform the job properly. These basic
facilities are termed as welfare measures in the Factories act 1948. The
need for adoption of welfare measures as a means to increase the workers
productive efficiency, to keep up these moral and for the maintain of
1
industrial peace which has then realized by all section of the society. The
main objectives of this provision are to provide basic welfare amenities to
the workers, while working in the factories. Provision relating to welfare
of the factory workers has been numbered in Section 42 to Section 50 of
the factories act 1948. The welfare measures according to the Factories
act 1948 are as follows
1. Washing facilities
In every factory adequate and suitable facilities for washing shall
be provided and maintained for the use of workers, Separate and
adequately screened facilities shall be provided for the male and female
workers. Such facilities shall be easily accessible and shall be kept clean.
The state government may make rules prescribing adequate standard of
facilities for washing.
2. Facilities for storing and drying
In every factory facilities must be provided for the storage of
clothing not worn during working hours and for the drying of wet
clothing.
3. Facilities for sitting
In every factory where workers are obliged to work in a standing
position for suitable arrangements for sitting should be made so that such
workers may take advantage often opportunity for rest which may occur
in the course of their worker. The state government may, by notification
2
in the official gazette, grant an exemption from the above provision to
any specified factory or classes or description of factories or to any
specified manufacturing process.
4. First aid appliances
The Act has made the provision for first aid appliances obligatory.
Every factory must have first –aid boxes or cupboards equipped with the
prescribed contents so as to be readily accessible during all working
hours. In every factory where more then 500 workers are ordinarily
employed there shall be provided and maintained an ambulance room of
the prescribed size containing the prescribed equipment the ambulance
rooms shall be in the charge of properly qualified nursing staff. These
facilities shall be made readily available during the working hours of the
factory.
5. Canteen
Section 46 casts statutory duty on occupier of a factory, that is to
say, the person who has the ultimate control of affairs of a factory to
provide a canteen conforming to the rules which may be prescribed by
the State Government.
In every factory employing more than 250 workers the State
Government is given the right to require such factories to maintain a
canteen for the use of the workers.
3
This section authorises the State Government to make rules in
respect of canteens providing for
(a) The date by which the canteen shall be provided;
(b) The standards in respect of construction, accommodation,
furniture and other equipment of the canteen;
(c) The foodstuffs to be served therein and the charges which
may be made thereof;
(d) the constitution of a managing committee for the canteen
and representation of the workers in the management of a
canteen;
(e) the items of expenditure in the running of the canteen which
are not to be taken into account in fixing the cost of the
foodstuffs and which shall be borne by the employer;
(f) The delegation to the Chief Inspector, of the power to make
rules under clause (c).
Where less than 250 workers are employed in a factory, an
obligation to set up a canteen would arise only if there is a settlement.
6. Shelters, rest rooms, and lunch rooms
In every factory where more than 150 workers are employed,
adequate and suitable shelter or rest rooms and a suitable lunch rooms
shall be provided and maintained for the use of the workers. But there is
not need to provide and maintain a lunch room, where any canteen is
4
maintained in accordance with the provisions of section 46. The section
further provides that where a lunch room exists, no worker shall eat any
food in the work room. Such shelters or rests rooms shall be sufficiently
lighted and ventilated and shall be maintained in a cool and clean
condition.
7. Creches
In every factory wherein more than 30 women workers are
ordinarily employed there shall be provided and maintained a suitable
room or rooms for the use of children under the age of six years of such
women. These rooms are called creches. Such rooms must have
adequate accommodation and shall be adequately lighted and ventilated.
They shall be maintained in a clean and sanitary condition. Such rooms
shall be under the charge of women trained in the care of children and
infants. Suitable provision must be made in such crèches for washing and
changing the clothing of the children and for the supply of free milk or
refreshment of both. Facilities must be provided to, others to feed their
children at necessary intervals.
8. Welfare Officers
The main duty to look after the welfare of the workers lies on the
welfare officer of a factory. As such in every factory wherein five
hundred or more workers are ordinarily employed the occupier shall
employ in the factory such number of welfare officers as may be
5
prescribed. The State Government may prescribe the duties,
qualifications and conditions of service of such officers.
1.2 Objectives of the study
The present study about the tea workers in Anally Senthil Tea
Estate is undertaken with the following objectives
• To review the factory’s profile
• To evaluate the statutory welfare benefits extended to the workers
in the factory
• To identify whether there is any relationship between welfare
benefits and demographical factors
• To suggest the ways to improve workers welfare benefits.
1.3 Review of literature
According to Mark Columbus, in his study “Welfare facilities
towards shoe makers in Chicago”, 1964 specifies that, Welfare
measures is one of the most important factors for the overall well-
being. Welfare measures will make the workers more contented in their
job and therefore more productive.
►Space
The employer should make sure that there is adequate space for
all elements that have to inhabit the workspace eg. Employees,
6
furniture, plant and goods that need storing etc. The volume of the
room should allow at least 11 cubic meters per person but only up to a
height of 3 meters (i.e. if you have extremely high ceilings this does
not mean that you can allow for less 'width' per person).
►Washing facilities
The employer should provide all cold and warm water into
washbasins, soap and clean towels with at least one washbasin to five
employees. Drinking water should also always be provided. If any
substances that are harmful to the skin are used then showering
facilities should also be provided.
►Sanitary facilities
These should be provided in segregated areas for men and
women and there should be some ventilated space between the toilets
and the work area.
►Eating facilities
If meals are regularly taken at the workplace then facilities
should be provided for the eating of meals. Segregated areas for
smokers and non-smokers should be provided.
7
►Clothing
There should be provision for the storage of outdoor clothing
during working hours, which is secure and offers the opportunity to dry
the clothing. Any protective clothing which is required for a job should
have it's own storage area particularly if it is likely to be contaminated
at any time.
►First Aid
If more than four people work on the premises then the
employer need to have a fully equipped first aid box on the premises.
Although it is generally not compulsory for small firms to have a
qualified first aider, unless there is a special risk on the premises, it is
often a good idea to have someone on hand. An Official Accident
Report Book must be kept on hand for employees to use; it is also a
good idea to display useful telephone numbers eg. Local doctors,
hospitals etc. in a prominent position for use in an emergency.

1.4 Scope of the study
The various components of welfare facilities are washing
storing, drying and clothing, sitting first aid appliances, canteen, shelters,
8
restroom, lunch room, crèches, welfare offers, ventilation & temperature,
drinking water, latrines & urinals, spittoons and lighting.
The study is confined into the workers in different categories
such as drivers, supervisor, permanent and temporary workers.
1.5 Need for the study
Government has passed many acts to provide facilities to the
workers in factories. This study evaluates the extend of welfare facilities
available in Anally Senthil tea factory in vaalpharai.
1.6 Significance of the Study
In the present industrial scenario, the basic aim of every organization
is to achieve optimum production of high quality and earn adequate profits
to survive in the field, in this context various welfare measures are
undertaken so as to promote good industrial relations and create congenial
atmosphere. The employers have to satisfy all the needs of employees to
make better profits. Besides giving good wages, the welfare facilities given
to them play a vital role in achieving their objectives. By providing good
welfare facilities, the workers feel a better working condition.
1.7 Methodology
This is an empirical study based on survey method. The data were
collected from both primary & secondary sources.
9
♦ Primary data
The major tool that has been used for collecting data in this study is
an interview schedule. The schedule has been constructed with reverence
to different aspects influencing the welfare facilities in the factory
Accordingly the schedule has been designed to consist of two parts
namely
› Questions regarding personal data
› Questions regarding welfare facilities
In addition to the primary data collected through interview
schedule the researcher has discussion with the supervisor, manager and
promoter. This helped the researcher to collect more valuable
information.
♦ Secondary data
The secondary data has been collected from various records, files
& registers from the factory and journals, pamphlets, internet etc…
1.8 Sampling design
The boundary of this study is Anally Senthil Tea Factory,
Vaalpharai. The Sample Size selected for the study is 50 units. Stratified
Sampling Method was used for the selection of sample units.
1.9 Data processing
10
After completion of interview schedule the researcher edited the
data collected. For further processing, the data have been entered in table
with the help of master table; other calculations were carried out with the
help of scientific calculator.
1.10Statistical tool for analysis
The data collected were analyzed and interpreted with the help of
tables and charts. Simple percentage analysis and Chi-square test was
used for this purpose.
X^2= Σ(O-E) ^2/E
O= Observed frequency
E=Expected frequency
Degree of Freedom=(r-1)(c-1)
1.11 Period of the study
Period of the study was 90 days i.e., from January 2007- March
2007.
1.12 Limitation of the study
The researchers faced the following limitations while doing this
study:
(i) Few of the respondents hesitated to give the correct
information’s.
(ii) Some of the respondents discussed among themselves before
answering.
11
(iii) Few respondents hesitated to give opinion about their
management.
(iv) The period of the study was limited.
(v) The validity of the study depends up on the reliability of the
primary data.
12
II. COMPANY PROFILE
This company (The Valparai Rubbers Anally Senthil Tea Estate (P)
Ltd) was started in 1990.
The company cultivation and operation is only tea, both harvest
and manufacture following marketing.
The company harvest annually 15, 00,000 kg of green tea leaves.
The company produces tea at the rate of 23.8% on green leaf. This
achieves a turn over of 3,50,000 kg of salable (made) tea per annum.
The marketing is very effectively achieved by selling its product @
60% in the local market and 40% through auction for export.
In the local market the company is able to get an averages of
Rs.80/- per kg by meeting the strange scenario in the competitive local
market. The rest 40% of its product is sold through auctions which meant
mainly for export by which the company is realizing an annual average of
selling price @ 72/- per kg.
As such the annual turn over of the company is Rs.2, 70,00,000/-
Due to the fluctuation in the export market the company is expecting an
additional hike in its realization which may derive another 30,00,000/- to
13
cover up of the turn over to the turn of 3 crore per annum. The company
further expects considerable additional revenue due to the globalization.
The company to achieve the above has employed 160 permanent
labour tops that continuous employment is provided, and due to the
seasonal and periodical requirement further engaged labour on casual
basis.
The workers are being paid Rs.75/- per day in addition to the
incentive paid for the harvest over and above the base of 20kg per day per
worker. The annual plucking per worker is 40kg per day. Accordingly
the average wage paid to an individual worker is Rs.85/- for 300 day in a
year. The worker is paid Bonus every year which may go upto 20%.
The workers are eligible for the following statutory amenities.
1. Rent free quarters – maintained by the Management.
2. Water supply borne by management.
3. Free medical treatments for entire families.
4. Leave facility & Wages with way expenses.
5. 2/3 wages to the workers falling sick – upto 14 days per annum.
6. Maternity Benefit as per Rules – to Women workers.
7. Gratuity payment as per Statuary Rules – to Act.
8. P.F. and pensioner contributions as pet Act.
9. Crèche maintenance to the children of workers at the cost of
management.
14
10. Free tea to workers during working hours.
11. Warm clothing – subsidy as per Rules.
12. Free Uniforms to factory workers, Sanitary Worker and Skilled
Workers.
13. Workers are covered with insurance for any untoward incidents
during working hours.
14. Burial expense of the workers of meatless of their family met by
management if they die in the estate.
15
III. ANALYSIS AND INTERPRETATION OF DATA
3.1 Introduction
The data after collection has been processed and analysed by the
researcher. Technically data processing includes editing the data, coding
the data, classification of data and tabulation of data. The term analysis
refers to the computation of certain measures searching for patents of
relationship that exits. This is the process of analysis relationship are
difference supporting or conflicting with hypothesis should subjected to
statistical test of significance to determine its validity.
In this present chapter the researchers have analysed the data,
which was collected by means of interview schedule from the workers of
Anally Senthil Tea Estate, Vaalpharai. Statistical tools used for analysis
are simple percentage analysis method and Chi-square test.
3.2 Association between demographic factors and welfare facilities

Chi-square analysis is used to test whether the demographic factors
like age, qualification, gender, experience, service condition, monthly
income of the respondents have significance influence over welfare
measures.
X2 = ∑(O-E) 2
E
O= Observed frequency
16
E=Expected frequency
Degree of Freedom = (r-1) (c-1)
3.2.1 AGE
Table3.1
AGE WISE DISTRIBUTION OF THE RESPONDENTS

Age No. of Respondents % Basis
Below 25 yrs - -
25 - 35 yrs 18 36
35 - 45 yrs 22 44
Above 45 yrs 10 20
Total 50 100
Sources: Primary data
The researcher’s found out that most of the tea workers
belongs to the age group between 35-45 i.e. 44 percentage, about 36
percentage of workers belong to the age group between 25-35 and 20
percentage of the respondents belong to the age above 45 years.
Age wise distribution
45
40
35
30
25
20
15
10
5
0
Below 25 25 - 35 yrs 35 - 45 yrsAbove 45
yrs yrs
% of respondents
17
Fig. 3.1
Table 3.2
ASSOCIATIONS BETWEEN AGE AND SATISFACTION LEVEL
TOWARDS VARIOUS WELFARE SCHEMES
Age Satisfaction level % Basis

High Low
Below 35 yrs 5 13 18
Above 35 yrs 11 21 32
Total 16 34 50
HO1 – “Age of the respondents has no significant influence over the
level of satisfaction towards welfare measures”
18
Table 3.3
APPLICATION OF CHI SQUARE TEST BETWEEN AGE AND
SATISFACTION LEVEL TOWARDS VARIOUS WELFARE SCHEMES
O E (O-E)2 (O-E)2/E
5 16 X 18
= 2.88 4.49 1.55
100
11 16 X 32
= 5.12 34.57 6.75
100
13 34 X 18
= 6.12 47.33 7.73
100
21 34 X 32
= 6.12 102.41 9.41
100
25.45
Total
Calculated Value - 25.44

Table Value - 3.841
Degree of freedom - 1
After analysis, the result reveals that the hypothesis is rejected as

the table value is less than the calculated value, hence is can be concluded
that there is significant influence of age over satisfaction level towards
various welfare schemes.
19
3.2.2 GENDER
Table 3.4
GENDER WISE DISTRIBUTION OF THE RESPONDENTS
Gender No. of Respondents % Basis

Male 32 64
Female 18 36
Total 50 100
The above table shows that about 64 Percentage of workers are
male and the remaining 36 percentage are females.
Gender wise distribution
70
60
50
40
30
20
10
0
Male Female
% of respondents
Fig. 3.2
20
Table 3.5
ASSOCIATION BETWEEN GENDER AND SATISFACTION
LEVEL TOWARDS VARIOUS WELFARE SCHEMES
Gender Satisfaction Level Total

High Low
Male 11 21 32
Female 5 13 18
Total 16 34 50
HO2 – “Gender of the respondents has no significant influence ever
the level of satisfaction towards welfare schemes”
Table 3.6
21
APPLICATION OF CHI.SQUARE TEST BETWEEN GENDER
AND SATISFACTION LEVEL REGARDING VARIOUS
SCHEMES
O E (O-E)2 (O-E)2/E
11 16 X 32
= 5.12 34.57 6.75
100
5 16 X 18
= 2.88 4.49 1.56
100
21 34 X 32
= 10.88 102.41 9.41
100
13 34 X 18
= 6.12 47.33 7.73
100
Total 25.45

Table Value - 3.841

that there is significant influence of gender over satisfaction level towards
various welfare schemes.
3.2.3 EDUCATION
Table3.7
22
EDUCATIONAL QUALIFICATION
Educational No. of Respondents % Basis
Qualification
12 24
Primary
Secondary 29 58
Higher Secondary 6 12
Graduate 3 6
Post Graduate - -
Technical - -
Total 50 100
The research’s found that most of the respondents have completed

secondary i.e., 58 percentage and no one among 50 respondents have
completed their post graduate and Technical courses.
Educational qualification
60
50
40
30
20
10
0
Primary Secondary Higher Graduate P.G. &
secondary Technical
% of respondent
Fig. 3.3
Table3.8
ASSOCIATION BETWEEN EDUCATION AND SATISFACTION
LEVEL TOWARDS VARIOUS WELFARE SCHEMES
23
Gender Satisfaction Level Total
High Low
Secondary 14 27 41
Higher Secondary 1 5 6
Graduate & Technical 1 2 3
Total 16 34 50
HO3 – “Qualification of the respondents have no significant influence
over the level of satisfaction towards various welfare schemes”
Table3.9
APPLICATION OF CHI.SQUARE TEST BETWEEN EDUCATION
AND SATISFACTION LEVEL TOWARDS VARIOUS WELFARE
SCHEMES
O E (O-E)2 (O-E)2/E
24
14 16 X 41
= 6.56 55.35 8.44
100
1 16 X 16
= 0.96 0.0016 0.0016
100
1 16 X 3
= 0.48 0.27 0.56
100
27 34 X 41
= 13.94 170.56 12.24
100
5 34 X 6
= 2.04 8.76 4.29
100
2 34 X 16
= 1.02 0.96 0.94
100
Total 26.47

Table Value - 5.991

that there is significant influence of education over satisfaction level
towards various welfare schemes.
III.2.4EXPERIENCE
Table3.10
EXPERIENCE OF THE RESPONDENTS

No. of Years No. of Respondents % Basis
Below 5 yrs 12 24
5 – 10 yrs 19 38
10 – 15 yrs 9 18
Above 15 yrs 10 20
25
Total 50 100
The table shows that out of 50 respondents 38 percentage have

experience between 5-10 years and 24 percentage have experience below
5 years and the remaining above 10 years.
Experience of workers
40
35
30
25
20
15
10
5
0
Below 5 yrs 5 - 10 yrs 10 - 15 yrs Above 15 yrs
% of respondents
Fig. 3.4
Table3.11
ASSOCIATION BETWEEN EXPERIENCE AND
SATISFACTION LEVEL TOWARDS VARIOUS WELFARE
SCHEMES
Experience Satisfaction Level Total

High Low
Below 10 yrs 12 19 31
Above 10 yrs 4 15 19
Graduate & Technical 1 2 3
26
Total 16 34 50
HO4 – Experience of the respondents has no signified influence ever

Table3.12
APPLICATION OF CHI.SQUARE TEST BETWEEN
EXPERIENCE AND SATISFACTION LEVEL TOWARDS
VARIOUS WELFARE SCHEMES
O E (O-E)2 (O-E)2/E
12 16 X 31
= 4.96 49.56 9.99
100
4 16 X 19
= 3.04 0.92 0.304
100
19 34 x31
= 10.54 71.57 6.79
100
15 34 X 19
= 30.94 254.08 8.21
100
Total 25.3
27
Table Value - 3.841
After analysis, the result reveals that the hypothesis is rejected

as the table value is less than the calculated value, hence is can be
concluded that there is significant influence of experience over
satisfaction level towards various welfare schemes.
3.2.5 MONTHLY INCOME

Table3.13
MONTHLY INCOME OF THE RESPONDENTS

Monthly Income No. of Respondents % Basis
Below 1500 0 -
1500 - 2500 45 90
2500 - 3500 2 4
Above 3500 3 6
Total 50 100
The above table shows that most of respondents, are earning

income between 1500 - 2500 i.e. 90 percentage.
28
Income of workers
90
80
70
60
50
40
30
20
10
0
Below 1500 1500 - 2500 2500 - 3500 Above 3500
% of respondents
Fig. 3.5
Table3.14
ASSOCIATION BETWEEN MONTHLY INCOME AND
SATISFACTION LEVEL TOWARDS VARIOUS WELFARE
SCHEMES
Income Satisfaction Level Total

High Low
Below 2500 15 30 45
2500 – 3500 0 2 2
Above 3500 1 2 3
Total 16 34 50
HO5 – “Income of the respondents have no significant influence over

29
Table3.15
APPLICATION OF CHI.SQUARE TEST BETWEEN INCOME
AND SATISFACTION LEVEL TOWARDS VARIOUS WELFARE
SCHEMES
O E (O-E)2 (O-E)2/E
15 16 X 45
= 7.2 60.84 8.45
100
0 16 X 2
= 0.32 0.1024 0.32
100
1 16 x3
= 0.48 0.2704 0.564
100
30 34 X 45
= 15.3 216.09 14.12
100
2 34 X 2
= 0.68 1.7424 2.56
100
2 34 X 3
= 1.02 0.9604 0.94
100
Total 26.954

Table Value - 5.990
30
that there is significant influence of income over satisfaction level
towards various welfare schemes.
III.2.5WASHING FACILITIES
Table3.16
TABLE SHOWING THE OVERALL SATISFACTION OF THE
RESPONDENTS TOWARDS WASHING FACILITY
Washing No. of Respondents % Basis

Highly Satisfied 22 44
Satisfied 26 52
Moderate 2 4
Dissatisfied - -
Highly dissatisfied - -
Total 50 100
The researcher found out that 22 respondents i.e. 44% of the
respondents are highly satisfied, 26 respondents i.e. 52% are satisfied,
60
50 Satisfactory level of respondents towards washing facilities
40
30
20
10
0
Highly Satisfied moderate Dissatisfied Highly
satisfied 31 dissatisfied
% of respondents
Fig. 3.6
and 2 respondents i.e. 4% of the respondents moderately satisfied with
the washing facility.
3.2.7 Drying & storing facilities

Table3.17
TABLE SHOWING THE OVER ALL SATISFACTION OF THE
RESPONDENTS TOWARDS DRYING AND STORING FACILITY
Storing and drying No. of Respondents % Basis
Satisfied 33 66
Moderate 7 14
Dissatisfied 1 2
Total 50 100

7 respondents i.e. 14% of the respondents moderately satisfied and 1
respondents i.e. 2% are dissatisfied with the drying and storing
facility.
Satisfactory level of respondents towards drying & storing facilities
70
60
50
40
30
20
10
0
satisfied dissatisfied
% of respondents
Fig. 3.7
32
3.2.8 First aid appliances
Table 3.18
RESPONDENTS TOWARDS FIRST AID APPLIANCES
First aid appliance No. of Respondents % Basis
Satisfied 21 42
Moderate 12 24
Dissatisfied 3 6
Highly dissatisfied 3 6
Total 50 100
The researcher found out that 11 respondents i.e. 22% of the respondents
are highly satisfied, 21 respondents i.e. 42% are satisfied, 12 respondents i.e.
24% of the respondents moderately satisfied, 3 respondents i.e. 6% are
dissatisfied, 3 respondents i.e. 6% are highly dissatisfied with the first aid
appliances.
Satisfactory level of respondents towards first aid appliances
50
40
30
20
10
0
% of respondents
Fig 3.8
3.2.9. Medical facilities
Table3.19
33
RESPONDENTS TOWARDS MEDICAL FACILITIES
Medical Facility No. of Respondents % Basis
Satisfied 31 62
Moderate 4 8
Dissatisfied - -
Total 50 100
respondents are highly satisfied, 31 respondents i.e. 62% are satisfied, 4
respondents i.e. 8% of the respondents moderately satisfied with the
medical facilities.
Satisfactory level of respondents towards medical facilities
70
60
50
40
30
20
10
0
% of respondents
Fig. 3.9
3.2.10 Canteen facilities
Table3.20
RESPONDENTS TOWARDS CANTEEN FACILITIES
Canteen No. of Respondents % Basis
Satisfied 6 12
34
Moderate 1 2
Dissatisfied 23 46
Total 50 100
The researcher found out that 1 respondent i.e. 2% of the
respondents i.e. 2% of the respondents moderately satisfied, 23
respondents i.e. 46% are dissatisfied, 19 respondents i.e. 38% are highly
dissatisfied with the canteen facilities.
Satisfactory level of respondents towards canteen facilities
50
40
30
20
10
0
% of respondents
Fig. 3.10
3.2.11 Rest room facilities

Table3.21
RESPONDENTS TOWARDS REST ROOM FACILITIES
Rest Room No. of Respondents % Basis
Satisfied 24 48
Moderate 8 16
Dissatisfied 10 20
35
Total 50 100
respondents i.e. 20% are dissatisfied, 2 respondents i.e. 4% are highly
dissatisfied with the rest room facilities available in the Anally senthil tea
factory. Satisfactory level of respondents towards rest room facilities
50
40
30
20
10
0
% of respondents
Fig 3.11
3.2.12 Baby care centre

Table3.22
RESPONDENTS TOWARDS BABY CARE CENTRE
Baby Center No. of Respondents % Basis
Satisfied 27 54
Moderate 7 14
Dissatisfied 3 6
Total 50 100
36
respondents i.e. 6% are dissatisfied, 1 respondent i.e. 2% are highly
dissatisfied with the baby care centers.
Satisfactory level of respondents towards baby care centers
60
50
40
30
20
10
0
% of respondents
Fig. 3.12
3.2.13 Ventilation & Lighting facilities

Table3.23
RESPONDENTS TOWARDS VENTILATION & LIGHTING
FACILITIES
Ventilation & No. of Respondents % Basis
Lighting
Satisfied 27 54
Moderate 6 12
Dissatisfied - -
Total 50 100
37
respondents i.e. 12% of the respondents moderately satisfied with the
ventilation & lighting facilities.
Satisfactory level of respondents towards ventilation & lighting facilities
60
50
40
30
20
10
0
% of respondents
Fig. 3.13
3.2.14 Sanitation facilities

Table3.24
RESPONDENTS TOWARDS SANITATION FACILITIES
Sanitation No. of Respondents % Basis
Satisfied 30 60
Moderate 6 12
Dissatisfied 2 4
Total 50 100
Satisfactory level of respondents towards sanitation facilities

38
respondents i.e. 4% are dissatisfied with the sanitation facilities.
60
50
40
30
20
10
0
% of respondents
Fig. 3.14
3.2.15 Recreational facilities

Table3.25
RESPONDENTS TOWARDS RECREATIONAL FACILITIES
Recreational No. of Respondents % Basis
Satisfied 30 60
Moderate 11 22
Dissatisfied 1 2
Total 50 100
respondents i.e. 2% are dissatisfied with the recreational facilities.
39
Satisfactory level of respondents towards recreational facilities
60
50
40
30
20
10
0
% of respondents
Fig. 3.14
Table3.26
TABLE SHOWING THE OVERALL JOB SATISFACTION
Job No. of Respondents % Basis
Satisfied 35 70
Moderate 12 24
Dissatisfied - -
Total 50 100
and 12 respondents i.e. 24% of the respondents moderately satisfied with
the job in the Anally senthil tea factory.
Job satisfactory level
40
70
60
50
40
30
20
10
0
% of respondents
Fig. 3.15
3.27 TABLE SHOWING THE OVER ALL SATISFACTION OF THE RESPONDENTS

TOWARDS VARIOUS FRINGE BENEFITS
Particular H.S S M D.S H.D
NR % NR % NR % NR % NR %
Medical leave with Pay 30 60 19 38 1 2 - - - -
Medical leave with pay 18 36 28 56 4 8 - - - -
Bonus for quality and

21 42 17 34 12 24 - - - -
allowance
Leave with pay 22 44 18 36 10 20 - - - -
Paid holidays 19 38 24 48 6 12 1 2 - -
41
Employee Counseling 1 2 8 16 13 26 28 56 - -
Provident Fund 17 34 22 44 10 20 1 2 - -
Parties and Picnics 3 6 20 40 22 44 5 10 - -
Insurance Coverage 23 46 25 50 2 4 - - - -
IV SUMMARY OF FINDINGS, SUGGESTION &

CONCLUSION
4.1 Finding
• The researchers found out that 44 percentage of the respondents
working in the tea processing industries are between the age group
of 35-45 yrs.
• It was found that 64 percentage of the workers in the tea processing
industries are male.
• The researchers found out that 58 percentage of the workers have
completed that secondary level of education.
• About 38 percentage of the workers working in the tea processing
industries are having experience between 5-10 yrs.
• It was found out that 90 percentage of tea workers are earning
income between 1500-2500 per month.
42
• The researchers found out that 52 percentage of the workers are
satisfied with the washing facility provided by the factory.
• Majority of the workers (i.e., 66%) are satisfied with the storing
and drying facilities given by the factory.
• Most of the respondents (i.e., 62%) feel that they are satisfied with
the first aid appliances provided by the factory.
• The researchers found out that 62 percentage of the respondents are
satisfied with the medical facilities.
• The researchers found out that majority of the respondents (i.e., 46
percentage) are not satisfied with the canteen facilities provided by
the factory.
• Most of the respondents (i.e., 48 percentage) feel that they are
satisfied with the rest room facilities available in the factory.
• It was found that 54 percentage of the respondents feel that they
are not satisfied with the baby take care centre.
• The researcher found out that 54 percentage of the respondents feel
that they are satisfied with the ventilation and lighting facilities.
• Most of the respondents (i.e.,) 60 percentage feel that they are
satisfied with the sanitation facility.
• The researcher found out that 60 percentage of the respondents are
satisfied with the recreational facilities.
43
• The researcher found out that 70 percentage of the respondents are
satisfied with their job.
4.2 SUGGESTIONS
This study reveals that the workers are almost satisfied with
many aspects in their job, except some factors. The following are some
of the positive suggestion, suggested by the researchers.
i) As the study shows that most of the workers were not satisfied
with the canteen facilities. So canteen facilities should be
established for the workers.
ii) Good transport facility should be made so that the workers can
be properly carried to working area.
iii) A better income can be provided to the workers. So that the
worker can be motivated.
iv) An employee-counseling centre can be established in the
factory to make the worker work free without any tension.
44
4.3 CONCLUSION
The Project report entitled “A study on the impact of welfare
facilities among the tea workers in Anally Senthil Tea Estate Pvt. Ltd.,
Vaalpharai” repeals that the workers are satisfied with the welfare
measure provided to them in the factory. The Finding and suggestion
given by the researchers will definitely help them to improve the welfare
measure towards their workers. The researchers present this study with a
full hope that it will draw the attention of future researchers who may
pursue research on the various issues given below.
a) A study on absenteeism among tea workers in vaalpharai.
b) A Study on job satisfaction of tea workers in estate.
For undertaking research on the above topics the future
researchers can draw inspiration from the present study.
45
BIBILIOGRAPHY
 B. Mamoria and S-V Gaukar, Perssonal Management Himalaya

Publishers, New Delhi, 2001, Page No: 811.
 Edwin B. Flippo, Personal Management, Tata MC Graw – Hill
book company, New Delhi, 6th Eddition.
 S.S. Khanka, Human Resource Management, S. Chand &
Company Ltd, New Delhi, 2007, Page No 231 to 235.
 E. Venkatesam, handbook of Mercantile Law, KLJ Piblication,
Madras 1975, Page No 274 to 235.
 S. Kothari, Resource Methodology, Himalaya Publication New
Delhi, P. No. 620 – 640.
 V.V. Bellur, Research : Theory and Practices Himalaya
Publishing house, Delhi, 1987. P. No. 237 – 270.
 D.P. Jain, Industrial and Labour Laws, Konark Publishers
Private Ltd, Delhi, 1996, P. No. 15 to 20.
 P.P.S. Gogna, A text book of Labour Law. S. Chand and
Company Ltd, Delhi, 1999, P. No. 560 – 571.
46
 P.C. Tulsan, Business Law, Tata Mc Graw – Hill Publish
Company Ltd, New Delhi, 2 nd Editien, P. No.
A Study on the impact of welfare facilities available to the

tea workers in anally Senthil Tea Estate Pvt. Ltd, vaalpharai
(Interview Schedule)
1. Name (optional) :
2. Age
Below 25 yrs 25 – 35 yrs
35 –45 yrs Above 45 yrs

3. Educational qualification
Primary Secondary Higher Sec.
Graduate Postgraduate Technical
4. Gender
Male Female
5. Marital Status
Married Unmarried
6. Experience
Below 5 yrs 5 – 10 yrs Below 10 yrs
47
10 – 15 yrs Above 15 yrs Above 10 yrs
7. Department :
8. Position :
9. Service conditions
Permanent Temporary
10. Monthly Income

Below 1500 1500 – 2500 Below 2500
2500 – 3500 Above 3500 Above 3500
11. Are you satisfied with the washing facilities available in your
premises?
Highly Satisfied Satisfied Moderate
Dissatisfied Highly Dissatisfied
12. Are you satisfied with the storing and drying facilities available in
your factory?
Highly satisfied Satisfied Moderate
13. Are you satisfied with the first aid appliances in your premises?
14. Are you satisfied with the medical facilities rendered to you by the
factory?
15.Are you given free medical check –up regularly ?

Yes No
If yes , please mention the duration

Weekly Monthly
48
Quarterly Half yearly
16. Are you satisfied with the canteen facilities available in your factory?
17. Do you think that the food provided by your canteen is at reasonable
price?
Yes No
18. Is the food supplied at the right time, without interpreting your work?
Yes No
19. Do you have rest room- (separate for men & women) in your factory?
Yes No
20. Are you satisfied with the rest room available?

21. Are you satisfied with the Baby care center in your factory?
22. Are you satisfied with the ventilation and lighting facilities provided
in your factory?
23. Do you get pure drinking water inside your factory premises?
Yes No
24. Are you satisfied with the sanitation facilities provided in your
factory?
49

25. Do you have proper spittoons inside your factory?
Yes No
26. Do you have enough facility to dispose off waste?

Yes No
27. Are you satisfied with the recreational facilities provided in your
factory?
28. List of fringe benefits:

Highly
Highly
Benefits Satisfie Satisfied Moderate Dissatisfied
Dissatisfied
d
Overtime
Pay
Medical
Leave with
pay
Bonus for
quality and
attendance
Leave with
Pay
Paid
holidays
Employee
counseling
Provident
fund
50
Parties and
picnics
Insurance
coverage
29. Do you think that your factory’s welfare officer visits the factory
premises regularly?
Yes No
30. Your overall opinion towards your job
31. Mention your satisfaction level regarding the various welfare schemes
High Medium Low
32. Your suggestion towards the welfare measures in your factory.

…………………………………………………
…………………………………………………
…………………………………………………
THANK YOU
51

A Study On The Impact of Welfare Facilities Among The Tea Workers

Transféré par

Informations du document

Description originale:

Titre original

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

A Study On The Impact of Welfare Facilities Among The Tea Workers

Transféré par

Droits d'auteur :

Formats disponibles

I.

INTRODUCTION & RESEARCH DESIGN

All industries are made up of people and function through people,

machinery are collected, co-coordinated and utilized through people.

Human resource by themselves fulfill the objectives of an industries, they

need to be united into a team. it is through the combined effects of people

attainment of common objectives without unity of no industry can

achieve its goal.

According to Urwick. L.F., “Business houses are made broken in

depreciate with the passage of time. Hence it is the duty of every

employer to safeguard the resource because without human resource no

industrial unit can survive.

In every industrial unit the human resource requires some basic

need for adoption of welfare measures as a means to increase the workers

productive efficiency, to keep up these moral and for the maintain of

main objectives of this provision are to provide basic welfare amenities to

the workers, while working in the factories. Provision relating to welfare

of the factory workers has been numbered in Section 42 to Section 50 of

act 1948 are as follows

In every factory adequate and suitable facilities for washing shall

be provided and maintained for the use of workers, Separate and

The state government may make rules prescribing adequate standard of

facilities for washing.

2. Facilities for storing and drying

In every factory facilities must be provided for the storage of

3. Facilities for sitting

In every factory where workers are obliged to work in a standing

in the course of their worker. The state government may, by notification

any specified factory or classes or description of factories or to any

specified manufacturing process.

4. First aid appliances

prescribed contents so as to be readily accessible during all working

employed there shall be provided and maintained an ambulance room of

the prescribed size containing the prescribed equipment the ambulance

rooms shall be in the charge of properly qualified nursing staff. These

Section 46 casts statutory duty on occupier of a factory, that is to

provide a canteen conforming to the rules which may be prescribed by

the State Government.

In every factory employing more than 250 workers the State

Government is given the right to require such factories to maintain a

canteen for the use of the workers.

respect of canteens providing for

(a) The date by which the canteen shall be provided;

(b) The standards in respect of construction, accommodation,

furniture and other equipment of the canteen;

(c) The foodstuffs to be served therein and the charges which

may be made thereof;

(d) the constitution of a managing committee for the canteen

and representation of the workers in the management of a

(e) the items of expenditure in the running of the canteen which

are not to be taken into account in fixing the cost of the

foodstuffs and which shall be borne by the employer;

(f) The delegation to the Chief Inspector, of the power to make

rules under clause (c).

Where less than 250 workers are employed in a factory, an

obligation to set up a canteen would arise only if there is a settlement.

6. Shelters, rest rooms, and lunch rooms

In every factory where more than 150 workers are employed,

lighted and ventilated and shall be maintained in a cool and clean

In every factory wherein more than 30 women workers are

ordinarily employed there shall be provided and maintained a suitable

adequate accommodation and shall be adequately lighted and ventilated.