IL&FS Education & Technology Services Ltd.

1st, 2nd & 3rd floor, NTBCL Building, Toll Plaza, DND Flyway, Noida-201301
(T) 0120-2459200 (30 Lines), K Yan Support Service Toll Free No. 1800 180 8800, Fax No.: 2459201
Name
Ext. No.
Mobile No.
Name
Ext. No.
Mobile No.
A H Srinivasan
264
9811418929
Nayantara Chatterjee
354
9711941009
Aashima Kochhar
329
9999739337
Neelam Anand
211
9810203341
Aashish Padmanabhan
331
9911276800
Neerja Johri
224
9811574343
Abhishek Grover
257
9911368232
Neeta Dubey
209
9015635971
Abhishek Naga
230
9999510423
Nidhi Jain
383
9968337697
Abhishek Singh
357
9958359966
Nishant Dhawan
365
9871723045
Aditya Raj
366
9899446670
Nitesh Kumar
391
9810160111
Akansha Mehrotra
388
9717552392
Nitesh Thapa
213
9654050120
Alok Gupta
326
9818188244
Nitika Bansal
268
9810789678
Alok Kumar
368
9350517970
Nitin Batta
371
9212073668
Amit Saraogi
225
9899620530
Pallavi Sinha
303
9811755205
Amit Sharma
252
9891201466
Pankaj Jindal
364
9818007182
Amitabh Jain
261
9810998821
Paras Bhasin
302
9891620633
Anand Kumar
202
9999365545
Pooja Verma
281
9899988178
Anant Pandey
218
9455232453
Pradipta Samal
370
8826064999
Anica Anand
347
7838588140
Pragya Singh
246
8800688988
Ankur Arora
271
9910911622
Prakash Ranjan
231
9999161800
Ankur Rohatgi
286
9810032221
Pramod Kumar
253
9910424980
Ankur Sharma
333
9555329391
Prarthana Aggarwal
262
9811454071
Anurag Pandey
337
9873026122
Prashant Kumar Dhyani
358
9811225303
Arnab Ghosh
367
9827646034
Prem Kumar
243
9717588492
Arun Pillai
234
9871749700
Priyamboda Mohanty
346
9910216211
Arvindd Narayanan
297
9810279811
R C M Reddy
288
9810150058
Ashima Sanghvi
311
9810512356
R Vijay
254
9818592233
Ashish Tyagi
323
9717003274
Rahul Dhiman
386
9910889829
Barsha Chatterjee
377
9810649094
Raj Kamal
258
9811438587
Charu Malhotra
233
9818096688
Rajat Chandra
330
9718200049
Col. Bhardwaj
239
9871773269
Rajeev Dudi
299
9717008995
Deepak Bansal
285
9810718057
Rajesh Kumar Behera
253
9958839189
Deepak Kumar Pradhan
278
9268277988
Rajesh Seth
344
9810216196
Deepti Lamba
232
9811466099
Rakesh Jha
263
9953618966
Deepti Manshani
307
9818422693
Rakesh Kumar
229
9818694152
Dharam Panwar
237
9999387480
Rakesh Kumar (a/cs. Dept.)
255
9015134418
Douglas Peter
387
9871016633
Rakesh Mishra
392
9999387480
Dr. Arun Varma
339
9810077665
Rakesh Panwar
381
9911476093
Dr. Chandrasekar
260
9899753575
Ravi Shankar
355
9873334878
Farhan Ahmed Hadi
256
9910089668
Reema Patra
325
9717505654
G K Nair
298
9810688347
Rekha Bhansali
251
7838714936
Gaganpreet Singh
319
9891427000
Ritu Aggarwal
210
9873434114
Gaurav Srivastsava
274
9911667678
Roy Mathew
287
9810248188
Gurdeep Singh
337
9871573805
Ruchika Banga
362
9891451556
Harish Bisht
277
9971039215
Rupak Sharma
267
9818856154
Heena Chhikara
342
8010634673
Sachin Sharma
389
9711004325
Hema Nair
290
9958810328
Saifur Rahman
284
9810086563
Hemanth Madegowda
310
9650222996
Saket Sinha
293
09892947851
Himanshu Malhotra
374
9899953478
Sameer Andrews
217
9873383603
Himanshu Tiwari
359
9818735858
Sanjay Shindey
317
9601296008
Imtyaz Ahmad Ansari
228
9717250540
Santosh Pathania
204
9711511619
Inam
347
9999653556
Santosh Singh
279
9650444114
Jacquline Anthony
348
9810609971
Sanyukta Chaturvedi
309
9868744756
Jamal Akhtar
296
9871283078
Seema Mehlan
269
9953831183
Javed Ahmed
245
9891724550
Shahid Iqbal
223
9718595088
K M Rajan
320
9999917918
Shikha Bansal
376
9818637378
K Rajesh
318
9213203797
Shikoh Haider
363
9873582712
Kamal Rawat
275
9899354466
Siddarth Verma
365
9811561645
Kaviraj Kataria
352
9654092464
Sistla Madhu Kiran
250
8826007907
Kavita Sah
291
9717047676
Soosa George
369
9968057460
Kishen Swaroop
306
9999590778
Srivatsan
259
9958881296
Kuldeep Sharma
334
9911706699
Subhalakshmi Ganguly
235
9560733499
Kunal Tyagi
322
9910362288
Subramaniyam
372
9654617227
Lakshmi Narayanan R
270
9811210780
Sunil Bhardwaj
249
9818101070
Lal Bahadur Yadav
280
9717701284
Swaraj Jain
221
9899269994
Latika Ved
203
9968284607
Tanvi Segal
214
9560966600
Lokesh Bajaj
208
9899901286
Tejpal Singh Likhari
338
9717297664
M P Singh
324
9350547710
Toll Free(ICT Madhu Kumari)
236
1800 180 8800
Mamta Aggarwal
240
9971428781
Trivikram
340
9999411844
Manas Arora
207
8588830600
Tushar Bhatnagar
301
9811989737
Manas Das
276
9717744003
Umesh Kumar
244
9968284606
Manas Pati
289
9650161777
Umesh Kumar Anuragi
332
9560664749
Manas Pattnaik
205
9338889618
Vandana M Bahri
308
9899078325
Manish Kumar Gupta
295
9990889441
Varun Sharma
226
9582213312
Manzood Alam
356
9818516343
Vicky Garg
272
9990432490
Meenakshi Phogaat
212
9811203978
Vinay Prakash Sharma
304
9891963317
Meenu Gulati
222
9810027628
Vineesh Khanna
327
9818138775
Monika Phogaat
348
9891375550
Vinod Kumar
238
9810364564
Mukesh Kukreti
375
9899975596
Vipin Das
316
8146398800
Mukesh Singh / Arnab Sharma
351
9313133343
Virendra Rawat
328
9810472357
Namita Dua
216
9899366288
Vivek Pandit
227
9891963090
Naresh Bisht
273
9811971728
Yashi Vikram
305
9999838311
Naushad
361
9990786980
Yogesh Sharma
266
9873334550
Utility
Reception (Robin)
200 / 9
Helpdesk (Vijay for Cab/Courier)
300 (9990164229)

I.T. Room ( 3rd Floor )

Conference Room (1st Floor)
Conference Room (2nd Floor)
Conference Room (3rd Floor)

237
360
242
292

Helpdesk (Gopal for Admin Support)

Pantry 1st Floor
Pantry 2nd Floor
Pantry 3rd Floor

282 (9650562975)
343
219
294

9560679252

7180
4790
11970
3080
8890

IL&FS Education & Technology Services Ltd.

1st, 2nd & 3rd floor, NTBCL Building, Toll Plaza, DND Flyway, Noida-201301
(T) 0120-2459200 (30 Lines), K Yan Support Service Toll Free No. 1800 180 8800, Fax No.: 2459201
Name
Ext. No.
Mobile No.
Name
Ext. No.
Mobile No.
Abhishek Grover
257
9911368232
Nayantara Chatterjee
354
9711941009
Abhishek Naga
230
9999510423
Nitika Bansal
268
9810789678
Abhishek Singh
357
9958359966
Nitin Batta
371
9212073668
Kishen Swaroop
306
9999590778
Pankaj Jindal
364
9818007182
Akansha Mehrotra
388
9717552392
Paras Bhasin
302
9891620633
Amit Saraogi
225
9899620530
Pooja Verma
281
9899988178
Barsha Chatterjee
377
9810649094
Pradipta Samal
370
8826064999
Arun Pillai
234
9871749700
Prashant Kumar Dhyani
358
9811225303
Col. Bhardwaj
239
9871773269
R C M Reddy
288
9810150058
Barsha Chatterjee
377
9810649094
Rajeev Dudi
299
9717008995
Col. Bhardwaj
239
9871773269
Rakesh Jha
263
9953618966
Deepti Lamba
232
9811466099
Rakesh Kumar (a/cs. Dept.)
255
9015134418
Deepti Manshani
307
9818422693
Rakesh Mishra
392
9999387480
Dharam Panwar
237
9999387480
Ravi Shankar
355
9873334878
Douglas Peter
387
9871016633
Rekha Bhansali
251
7838714936
Gaganpreet Singh
319
9891427000
Ruchika Banga
362
9891451556
Sanyukta Chaturvedi
309
9868744756
Ritu Aggarwal
210
9873434114
Hemanth Madegowda
310
9650222996
Sachin Sharma
389
9711004325
K M Rajan
320
9999917918
Shikha Bansal
376
9818637378
Lokesh Bajaj
208
9899901286
Saket Sinha
293
09892947851
Kishen Swaroop
306
9999590778
Shahid Iqbal
223
9718595088
Vivek Pandit
227
9891963090
Kuldeep Sharma
334
9911706699
Yashi Vikram
305
9999838311
Trivikram
340
9999411844
Vandana M Bahri
308
9899078325
Tushar Bhatnagar
301
9811989737
Vipin Das
316
8146398800
Umesh Kumar
244
9968284606
Vicky Garg
272
9990432490
Umesh Kumar Anuragi
332
9560664749
Toll Free(ICT Madhu Kumari)
236
1800 180 8800

Reception (Robin)
I.T. Room ( 3rd Floor )
Conference Room (1st Floor)
Conference Room (2nd Floor)
Conference Room (3rd Floor)

200 / 9
237
360
242
292

Utility
Helpdesk (Vijay for Cab/Courier)
Helpdesk (Gopal for Admin Support)
Pantry 1st Floor
Pantry 2nd Floor
Pantry 3rd Floor

300 (9990164229)
282 (9650562975)
343
219
294

Tele-calling desk for ISS

Sorting of data received for validation and prospecting
Database sent in the format prescribed above to the Call Center by ISS
Name

Mobile No.

Enquiry Source

Enquiry Date

Age

Education

Program of Interest

Suggested Call Flow

Data shared by ISS

Validated Data

Incorrect data

Validated Database

Deleted from database

Calling the lead to collect more information on profile fields and their intesret

Warm lead

Interested

Not Interested

Cold lead

Share the program information and advising the prospect to walk-in to the ISS.
List of expected walk-ins share with respective ISS representatives

If yes
Prospect Visits ISS
Call closed - Telecalling desk
Counselling done at ISS
Counsellor takes over the prospect for follow-up and registration

If no
Propect does not visit ISS
Follow-up for ISS visit
If Yes

If No

Remarks