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TROMM SVC Training Manual

Purpose of report

SVC Training Material

Apr 23 , 2008 LG Electronics W/M Division

Model Model number number


Size, Sourcing

200606 - M - 1

Model Design

WD- Motor Type Size, Sourcing, Dry (R,A) Serial No. Tool & Look Spin rpm

< Before Function> - B : 27 Wash Only (include with 25) - F : 24 (Depth 60cm) Wash Only - R : 24(Depth 60CM) over Washer & Dryer - T : 24( - N : 24( - S : 24( 55cm) Wash Only 44cm) 34cm)

<Additional Function> - A : 24( - C : 24( - E : 24( 55cm) Washer & Dryer 44cm) Washer & Dryer 34cm) Washer & Dryer

Motor Type - D : DD motor - F , U : Uni motor - B : BLDC motor

Model Model List List and and Design Design


Tool No. PJT Look Motor Model

200606 - M - 2

Model Design

2/3

Uni. BLDC Uni. BLDC Uni. BLDC

WD-1021WF/WD-1223FB

98.2

WD-1041WFH WD-1243FH

WD-1042FH WD-1045FH WD-1245FHB

98.2

WD-1050FHB WD-1253FHB WM-1260FHB WM-1460FHD WM-1170FHB WM-1370FHB WM-1280FHD WM-1480FHD WM-1090FHB WM-1290FHB

WD-1055FHB WD-1255FHB WM-1265FHD WM-1465FHD WM-1175FHB WM-1375FHB WM-1285FHD WM-1485FHD WM-1095FHB WM-1295FHB

99.5

TA1

DD

00.6

BLDC DD

01.1

TA2

DD

01.3

G (DC5) TA LCD

BLDC

01.6

10

DD General 1/28

WD-16100FD/WD-16105FD

02.1

Model Model List List and and Design Design


Tool No. 11 PJT TA LED Look Motor Model

200606 - M - 3

Model Design

DD

WD-16110FD/WD-16115FD WD-16112FD/WD-16117FD

02.1

12

KGD2

DD

WD-16120FD/WD-16125FD WD-14124RD/WD-14126RD WD-12120ND WD-10130F WD-10130N(T)

02.2

13

Swing

Uni.

02.3

14

Alexander Bellagio Blue Bird

DD

15

BLDC Uni.

WD-13150FB/13155FB WD-10150S(N,T) WD-10160F WD-10160S(N,T)

02.6

16

Elan

Uni

02.11

17

Tzar DD Tzar Uni

DD

WD-12170S(N,T)D

02.10

18

Uni

WD-10180S(N,T)

02.10

General 2/28

Model Model List List and and Design Design


Tool No. 19 PJT Look Motor Model

200606 - M - 4

Model Design

Colombus1

DD

WD-12190BD/12195BD

03.12

20

Tzar2

DD

WD-12200TD

04.9

21

Colombus2

DD

WD-12210BD/12215BD WD-12210RD

03.1

22

TRIO

DD

WD-16220FD/16225BD

03.7

23

Corona ()

BLDC

WD-13230FB/13235FB WD-10230N(T) WD-10240F WD-10240N(T)

03.7

24

Sweeper

Uni

03.7

25

Luna

Uni

WD-10260N(T)

04.5

26

Mir General 3/28

Uni

WD-80250N(T)

03.8

Model Model List List and and Design Design


Tool No. 27 PJT May flower Look Motor Model

200606 - M - 5

Model Design

DD

WD-12270BD/12275BD WD-12270RD

04.2

28

Hudson

DD

WD-90280BD/90282BD

04.3

29

PN1

Uni.

WD-10290N(T)P

03.3

30

PN2

Uni.

WD-10300N(T)P

03.3

31

Fantasy

DD

WD-14310FD/14315FD WD-14311RD/14316RD WD-12320BD/12325BD WD-12320RD WD-16330FD/16335FD WD-12330ND WD-14330AD/14335AD WD-16340FD/16345FD WD-12340ND

04.2

32

EPIC Viking LED () Viking LCD ()

DD

04.2

33

DD

04.9 / 05.8

34

DD

05.1 04.11

General 4/28

Model Model List List and and Design Design


Tool No. 35 PJT Erik () Look Motor Model

200606 - M - 6

Model Design

DD

WD-16350FD/16355FD

05.3

36

STAR

DD

WD-14360TD WD-12360ND

04.8

37

HI-Five LCD

DD

WD-14375FD WD-14370FD(TD)

`06.1

38

Euros

BLDC

WD-14380TB WD-12390TD WD-14390TD WD-16690FD WD-16400FD/14400TD WD-14400TB WD-16420FDS WD-14420FDS WD-16440FDS WD-14440FDS(TDS) WD-14440RD

05.3

39

Mega

Uni. DD DD BLDC

05.4

40

Ladon

05.6

42

Baikal LCD

DD

`06.1

44

Baikal LED

DD General 5/28

`06.1

Model Model List List and and Design Design


Tool No. 47 PJT Look Motor Model WD-12470BD WD-12470RD WD-10480TU/NU WD-12480TU WD-14480TU WD-10490TU

200606 - M - 7

Model Design

Tiffany

DD

06.5

48

Konsul +Best Konsul +Better

Uni

06.1

49

Uni

06.1

59

Elf

DD

WD-12590BD

`07.4

57

Hi-Five LED Konsul 8kg

DD

WD-14570FD WD-14570RD

`06.1

65

Uni

WD-12650TU

07.3

General 6/28

Model Model number number


Size, Dry

200701 - M - 1

Model Design

- F : 24 (Depth 60cm ) Wash Only - T : 24( 55cm) Wash Only - N : 24( 44cm) - S : 24( 34cm) - R : 24(Depth 60CM) Washer & Dryer - A : 24( 55cm) Washer & Dryer - C : 24( 44cm) Washer & Dryer - E : 24( 34cm) Washer & Dryer Motor Type - D : DD motor - F , U : Uni motor - B : BLDC motor

F means Front Loader

General 7/28

Model Model number number

200703 - M - 2

Model Design

Steam & RM
example Steam O Prime LCD(02) Steam X Steam O Prime LED(03) Steam X RM O M RM X S RM O H RM X None RM O M RM X S RM O H RM X None F1402FDM F1402FDS F1402FDH F1402FD F1403FDM F1403FDS F1403FDH F1403FD

General 8/28

Model Model List List and and Design Design


Tool No. 01 PJT Look Motor Model

200703 - M - 3
Remark

Model Design

Next

DD

F1201FD

07.4

02

PRIME LCD PRIME LED Tiffany2 LCD

DD

F1402FDS

08.01

03

DD

F1403FDS

08.01

04

DD

Domestic

05

Triton

DD

F1305FDM

N.America 08.01 Capa up Allergy Care 08.01 Capa up Allergy Care 08.01 Capa up Allergy Care

06

Hi-Five Refresh LCD Hi-Five Refresh LED Baikal Refresh LCD

DD

F1406TDS

07

DD

F1407TDS

08

DD General 9/28

F1408TDS

Model Model List List and and Design Design


Tool No. PJT Baikal Refresh LED Tiffany2 LED Harrier LCD Look Motor Model

200702 - M - 4
Remark

Model Design

09

DD

F1409TDS F1409QDS

08.01 Capa up Allergy Care

10

DD

Domestic

11

DD

F1211N(T)DR

08.01 RA,Capa up

12

Harrier LED

F1212N(T)DR

08.02 RA,Capa up

13

Harrier LCD

DD

F1210N(T)DP

14

Universe

15

Colum -bus 4 Macro (LCD) General 10/28

16

Model Model List List and and Design Design


Tool No. 17 PJT Macro (LED) Viking Refresh LCD Viking Refresh LED Ladon Refresh Look Motor Model

200701 - M - 5

Model Design

18

DD

F1218N(T)D(R)

08.01 Capa up 08.01 Capa up 08.01 Capa up

19

DD

F1219N(T)D(R)

20

DD

F1220N(T)D(R)

21

Star Refresh

DD

F1221N(T)D(R)

08.01 Capa up

22

Mega Refresh

DD

F1222N(T)D(R)

08.01 Capa up

23

Erik Refresh

DD

F1223N(T)D(R)

08.01 Capa up

24 General 11/28

Technical Technical Info. Info.


Direct Drive System

200606 - D - 3

Drum USP

Longer Product Life Low Noise and Vibration

World first no brush and no belt Direct Drive Front Loader


Power is delivered directly to the drum Powerful & reliable motor Lowest vibration & noise Optimum energy consumption
[dB], PWL

Lowest Noise & Vibration Level

Washing : 52.9dB, Spinning : 66.4 dB Low and Soft Noise No Friction Noise Stable Balancing System
70 60 50 Wash Spin HIGH Spin Extra high

LG Tromm WM2032H KENMORE( MAYTAG(M WM2432H

52.9 62.7 66.4

51.5 66.3 0

54 69.1 74.2

56.3 70 71.5

General 12/28

Technical Technical Info. Info.


Direct Drive System

200606 - D - 4

Drum USP

Low Noise Low Vibration

Low Noise
Quiet and durable motor without brush & belt that generates unpleasant noise

Low Vibration
More stable Balancing system by aligning axis of Motor to the Drum

Conventional System
General 13/28

Direct Drive System

Silent Cycle
LG Direct Drive Motor
TM

Motor

Belt

Pulley

Drum

DD Motor

Drum

Motor directly attached to centre of drum:

[Conventional Motor]

Increased Stability, Minimal Vibration Less Noise no frictional noise Increased Durability fewer moving parts Increased Energy Efficiency direct power onto drum resulting in no loss of energy

Whenever you want to laundry~ Increased RPM 800 ~ 1600 max rpm even at night!
General 14/28

Technical Technical Info. Info.


Fuzzy Logic Control Process

200606 - D - 5

Drum USP

Optimum cycle time and water amount is automatically set by Fuzzy logic system.

User gets...

Best wash performance Water and electricity saving Convenience - Easy to Wash

General 15/28

Technical Technical Info. Info.


Mechanical vs. Fuzzy Logic

200606 - D - 6

Drum USP

Conventional control (Mechanically control)


rpm Not enough High Spin Time max Not reached Max Spin rpm. Too much Vibration 100 Spin at 70dB (normally) Low Spin Performance

Fixed Spin Time Gap of actual Performance of Spin

LG Fuzzy Logic control


rpm max 100 High Spin Load Balance detection Check Balancing Balance Check Balancing Spin at 63dB

Feed-Back System Automatic control of the Spin Time

General 16/28

Technical Technical Info. Info.


Suds-Free System LG, Miele, Bosch

200606 - D - 8

Drum USP

Improve wash and rinse performance by detecting and removing excessive suds in the drum

General 17/28

Technical Technical Info. Info.


Circulation System

200606 - D - 9

Drum USP

Operating Principles Wash & rinse cycle

Performance 1) Moistness speed :load (7kg) 12min

5min LG

Benefits Drain Pump Circulation Pump Spray Nozzle 1) High wash performance : prevents detergent loosing 2) Reduce wash time : Moistens clothes quickly Inside Of the drum

Normal

2) Water consumption :load (7kg)

75 Normal

49 LG

3) Improve rinsing performance : Spray system

:load (2kg) 55 32 LG

4) High energy efficiency : Reduces water consumption Normal

General 18/28

Special Special Program Program


1. BIO function Explanation

200606 - SP - 1

Special program

BIO function is possible to be selected at 60 or 95. When BIO is selected, the water is heated to 40 for the first step, and then the washing cycle is done at 40 for 15 minutes. After 15 minutes, the water is heated to the selected temperature. This function activates the enzyme in the detergent at 40 and gives the best wash performance.

Button sample

Program chart Temp Wash

40

15 minutes <fig 1 Example of WD-1270 > <fig 2 temp & time chart >
General 19/28

time

Special Special Program Program


2. Quick 30 Explanation

200606 - SP - 2

Special program

This function is used when a customer wants to wash small amount of laundry in a short time. Wash cycle is finished in 10 minutes and it does not do Rinse spin. After finishing Drainage it does Water supply again and does only a Rinse and a Main Spin in total 30 minutes.

Button sample

Program chart

Wash

Rinse

Main Spin

Total 30 minute

<fig 1 Example of WD-1290 >

<fig 2 Time chart >


General 20/28

Special Special Program Program


3. ECO Explanation

200606 - SP - 3

Special program

Economy course is selected when the customer wants to get a better wash performance with lower energy consumption. Water temperature is lower than selected, but wash time is increased automatically. When 95 is selected, water is heated to 60 When 60 is selected, water is heated to 40

Button sample

Program chart

Temp 90 60 Normal Economy

Energy 2.74kWh 1.13kWh 162 173 Time(M)

<fig 1 Example of WD-1460 >

<fig 2 Comparison of white & white-eco >


General 21/28

Special Special Program Program


4. Hand wash Explanation

200606 - SP - 4

Special program

This function is for the laundry which normally has to be washed by the hand, like wool. Wash cycle is done by cold water in the period of on / 3seconds & off / 50 seconds for 20 minutes. A Rinse and a spin is done at 400rpm rinsing twice. When No spin is selected, the intermittent spin of rinse is also skipped. * No spin function is applied in Wool and Delicate course from new model. Button sample Program chart

Wash cycle Total 20 minutes

on off 3 50

50

50

50

Time(S)

<fig 1 Example of WD-1375 >

<fig 2 Time chart >


General 22/28

Special Special Program Program


5. Pre-Wash Explanation

200606 - SP - 5

Special program

Use this option for load that need pretreatment. Add 16 minutes pre wash and drain. -.When using Pre Wash option, do not use liquid detergent in the main wash comportment. Use powder for the main wash. Available in Cotton, Baby care.

Button sample

Program chart

Wash cycle Total 16 minutes

on off

Time(S)

<fig 1 Example of WD-1460 & 1290 >

<fig 2 Time chart >


General 23/28

Special Special Program Program


6. Rinse+ Explanation

200606 - SP - 6

Special program

The Rinse+ adds one more rinse on the basic rinse time. The water level is higher than normal to get the better rinse performance. For example, The basic rinse time in WHITES course is 3, rinse time becomes 4 times by selecting Rinse+.

Button sample

<fig 1 Example of WD-1460 >


General 24/28

Special Special Program Program


7. Wrinkle free (Crease care) Explanation

200606 - SP - 7

Special program

The purpose is to prevent laundry from wrinkling. After finishing main spin and during program, disentangling program is done. * Process : Drain -> Intermittent spin (400/600rpm) -> Disentangling 2 minutes -> Intermittent spin -> Main Spin 3 minutes -> Remaining spin -> Disentangling 5 minutes. Program chart
rpm

Wrinkle free

Wrinkle free

Disentangle Disentangle

2 minutes

Main spin

Disentangle 5 minutes

PUMP OFF

General 25/28

Special Special Program Program


8. Rinse hold Explanation

200606 - SP - 8

Special program

This function can be used when the customer wants to leave laundry in the machine without spinning after it has been rinsed to prevent it from getting wrinkled. To drain out the water, push Start / Pause button and then start spin.

Button sample

Program chart Rinse hold

Wash

Rinse Stop
To drain water out

1. Push Start / Pause button 2. Do the Spin course


General 26/28

Special Special Program Program


9. Child Lock Explanation

200606 - SP - 9

Special program

To select or cancel Child lock, push simultaneously two buttons which have Child Lock mark for 2 seconds. It can be set during operation , test mode and Power off. When it works, CL is displayed and all other functions are not selected. ( In the case of some new model, Power button can be selected). CAUTION If there a water in drum, dont open the door. After the drain, open the door. Button sample Operation

General 27/28

Special Special Program Program


10. Time delay Explanation 11. Steam Wash Explanation Steam Wash is

200606 - SP - 10

Special program

Preparing washing before using


-.Turn on the water tap -.Load laundry and close the door -.Place the detergent and fabric softener in the drawer

-.For tough stained clothes, underwear, or baby clothes. -.Steam wash is available with Cotton, Synthetic, Baby care cycles. -.This option features upgraded washing performance with lower energy. -.Do not load delicates such as wool, silk, and easily discolored clothes.

How to set Time delay


-. Press the power button -. Turn the program dial to select the program you require -. Press the Time delay button and set the desire time, finally press the start button Button sample

Button sample

< WD-14375/1457FD >

General 28/28

Prime SVC Training Manual

Purpose of report

SVC Training Material

Apr 23 , 2008 LG Electronics W/M Division

Prime Specifications
F1202FDS / F1402FDS PRIME LCD(72*40) Apply F1203FDS / F1403FDS PRIME LED WD-14420FDS/ WD-16420FDS BAIKAL LCD/LED Apply

Comparison

Item Tool Display Steam

BOSCH LOGIXX8

LCD(46*60) Not Apply

Picture

Max. rpm Dimensions (W * D * H) Capacity Water Consumption Door Size Energy Rating

F1202FDS / F1203FDS : 1,200 F1402FDS / F1403FDS : 1,400 600 * 640 * 842 9 kg 6.5 / kg 35 cm A++
Prime 1/32

WD-14420FDS : 1,400 WD-16420FDS: 1,600 600 * 640 * 842 8 kg 6.5 / kg 30 cm A++

1,400

8 kg 7.4 / kg 32 cm A+

Prime Specifications
Best Claim : 1. Capacity, 2. Door, 3. Effective Porthole, 4. New Drum Big Capacity (9kg) 68L
-Washing Performance :The Biggest Drum(68L, Hoover 66), the Better W/Performance : Duvet, Curtain Washable

Best Claims

Easy to Use

- Large LCD / LED - Load Detection Capacity Display - Biggest Porthole(35cm) Bosch(32cm) Biggest Door

Steam
Steam -A++ Energy Rating

Non Steam
DD -Low Noise, Vibration -Medic Rinse -Baby Care

-Water Saving -Refresh -Allergy Care-Steam

New Drum
- Embossed Drum Less Crease (LG Only) Easy to take out, Better Washing Performance -Waved Lifter: Better Washing Performance

Design
Various Colors

Silver, Black, Titanium Waved line design

Prime 2/32

Prime Specifications
Competitors- Big Capacity Models with Big Door Design (30cm 35cm)
* Candy
- Door: 35cm .Position : 75cm from floor

Biggest Door

* Fagor
- Door size : 34cm .Position : 73cm from floor

* Hoover
- Door size : 35cm .Position : 75cm from floor

* Miele
- Door size & Door position : same as present - Big door & Tilted control

Prime 3/32

Prime Specifications
World Largest Capacity in 24 full size - Drum Washer Development
Capacity Capacity
Baikal(307) +20

Drum

17.6

21

How to increase capacity 1. Drum Diameter : Same (484) Base Model : Baikal Target Capacity : 64 (Baikal:60) 2. Drum Depth : Longer than20mm
- Gap between Tub~Cabinet : Same 21mm Tool common use with Baikal : Drum Front, Drum Back, Spider ASM

Prime 4/32

484 ()

Prime Specifications
LCD Model

Display

LED Model

Prime 5/32

Prime Specifications
Tub Clean

Special Functions

Beep on / off

Change the language

Prime 6/32

Prime Specifications
Before Prime

On Dispenser

Softener

Powder Detergent for Main Wash

Powder Detergent for Pre Wash

Powder Detergent for Main Wash

Powder Detergent for Pre Wash

Softener

Prime 7/32

Steam Cycles
Item Allergy Care Baby Care Removal of Protein Stains & remaining detergent Option Cold <Steam < 35 35 <Heater < 60

Comparison

Steam Refresh Crease Release Odor Release Fluffing the Clothes Default

Purpose

Removal of Allergens

Steam

Application

Default Temp.() Temp Variation() Default Rinse

Default Cold <Steam < 35 35 <Heater < 60 60 = Steam For better allergen removal, Steam is on around 60 60 Only 60

Only Steam On

60 40 60 95

60~95 (Only available)

No available

Default + 1 more cycle

Medic Rinse

No Rinse

Motor Motion

Normal

Gentle
Prime 8/32

Normal

Steam Cycles

Allergy Care

Baby Care

Allergy Care
Step 1 : Allergen Sanitization
Miniscule steam(1/1600 of water size) penetrates into each corner of clothes fiber and sanitizes allergen.

Removal Of Allergens - House Mite / Fur of Pets / Pollen / Bacteria / Germ

Communication
Step 3: Allergen Removal
4 Step Power Rinsing Cycle and Pounding Washing Action completely separates allergen from clothes

Step 2 : Allergen Dissolution


Detergent Water Circulation loosens allergen from clothes and steam keeps optimal temperature, or 60 for allergen Dissolution

Step 4: Allergen Removal


High Spinning Power drains Allergen out

Prime 9/32

Steam Cycles

Allergy Care

Baby Care

Baby Care

Communication
Removal of Protein stains (blood, skin dirt, chocolates etc..)

Minimizing detergent residue for baby skin care - Medic Rinse System (Warm Rinse)

Gentle Care for delicate clothes fabric protection - Ultra Gentle Washing Action

Medic Rinse?
The purpose of this option is to minimize detergent residues after the whole cycle, In order to implement this effect, the washer adds 1 more rinsing and keeps the optimal water temperature at last rinsing cycle, that is, 40 to have detergent-free clothes. Prime 10/32

Steam Cycles

Steam Refresh

Steam Refresh

Communication
No time to wash your shirt, but you have an important meeting? Simply pop it into the washing machine and activate the Steam Refresh Course, which releases wrinkles and odor making your shirt fresh with no fuss.
Crease Release Odor Release Fluffing the Clothes

Prime 11/32

Steam Structure
Inlet Valve

Container Heating (Direct) Type Container Water Steam Heater

Steam(Alpha) Generator

Water

Steam
Dual Spray System

Spray Nozzle

Steam Generator

Water Hose
Steam Generator

Steam Hose

Continuity Steam Injection


Highly-concentrated Detergent Water Circulation

Steam Injection Nozzle

Prime 12/32

Steam Structure
Thermistor Assembly Water Low Level Sensor (Long electrode) Water High Level Sensor (Short electrode) Steam outlet to the Spray Nozzle Water Inlet from the Inlet Valve

Full Water Level Empty Water Level Heater

Outer Plastic Body

Temperature Sensor to protect Heater

Functions
* Inlet Valve : Water supply into the TSG(Turbo Steam Generator) * Water Low Level Sensor : Senses low level of water supply. * Water High Level Sensor : Senses high level of water supply. * * Thermistor Assembly : Senses water temperature of TSG. * Empty Water Level : Controlled by Long Water Level Sensor. * Full Water Level : Controlled by Short Water Level Sensor.

SVC Method
TSG(Turbo Steam Generator) SVC is provided as assembly only. Be cautious of hot water inside TSG during SVC to avoid burn injuries. * and spilling, To prevent from water dropping use a large towel under the TSG

* TSG : Turbo Steam Generator Prime 13/32

Steam Cycles
Press the Button
Intensive + Rinse Intensive + Option(R) Intensive + Temp Steam + Option(R) : 1 time Steam + Option(R) : 2 times

Test Mode
Displayed Information
Water Level Sensor : long electrode (low level) Water Level Sensor : short electrode (high level) Temperature of inside*TSG 00 displayed is o.k If AG temp is above 116 , then change to normal course . Water Level Sensor error If water level in long electrode >150(No water) ,and water level in short electrode<150( overflow) for 2 seconds,then change to normal course. Water Inlet Error If water level in short electrode is over 150 for more than 1 minute, then change to normal course. Heater Error If initial heating temperature difference is 4 for 2 minutes, then change to normal course. Check inlet hose connections

Remark
Water remains : below 150 No Water : over 150

Steam + Option(R) : 3 times

Steam + Option(R) : 4 times

Check inlet Valve. Check connection of Valve.

Steam + Option(R) : 5 times

Change TSG Assembly.

Press & Hold for 3 sec.

* TSG : Turbo Steam Generator Intensive+Rinse Intensive+Option(R) Intensive+Temp Steam + Option(R) Prime 14/32

Steam Cycles
Power ON

How to Demonstration

Press the Button Steam Wash + Temp

Press the Button Start / Pause. Its start

Press the Button Start / Pause again, Its paused

Power OFF

*Repeat 10 cycles for 150 minutes. (For demonstration, needs water supply) *If you have some problems,then check by Test Mode.

Prime 15/32

Trouble Shooting

Wiring

In wash only, remove wires for DRY.


MAIN PCB

Motor (Hall Sensor)

DISPLAY PCB

Fan Motor

AQUA

Pressure Switch

Inlet Valve
Pre. Main AG Dry

Door Switch

Heater
Dry AG Wash

Thermistor
AG C/Duct DRY Wash

Drain Pump

Circulation Pump

AG Sensor

Prime 16/32

Trouble Shooting
Drain Pump Control BK~BN+YL (152.5~175.5 ) Door Switch Control BK~BN+YL
Measure RESISTANCE impossible here

PCB Layout
Heater Control Measure Resistance impossible here. AQUA Control Motor Stator Control AG Sensor Control Measure resistance impossible here.just check cut-off.

Long Short Common

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Circulation Pump Control WH Housing BK ~ YL Housing Sky Blue (152.5~175.5 ) LCD Display Control

Inlet Valve Control


Common

Hall Sensor Control

Pressure Switch Control VT+WH ~ Sky Blue

Thermistor Control R is 44~53K at 25


Common Wash AG

PCB Power

Pre. Valve (3.6~4.5 ) Main Valve (3.6~4.5 ) AG Valve (3.6~4.5 )

Ha
(9 ~ 10 )

Hb
(9 ~ 10 ) Common

Measure Hz Impossible Here. Just check cut-off

Prime 17/32

BK :Black BN : Brown YL : Yellow WH : White VT : Violet

Trouble Shooting
Pump Inlet Valve

Electric Parts
Pressure Switch

R range 152.5 ~ 175.5

R range 3.6 ~4.5 at all 3 points.


1 Pre. Valve 2 Main Valve 3 AG Valve

Measurement of Hz Impossible here. Just check cut-off.

Motor Stator V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Hall Sensor Common ~ Sb (9~10) Common ~ Sa (9~10)

Door Switch

Measurement of R Impossible here. Just check cut-off.

W Sb Sa

Common

Prime 18/32

Trouble Shooting
Door Switch Control

How to Demonstration

* Door Locking time : 1~8 sec. Check the time interval from input power to parts 1 move up ,then Door is locked. * Door Releasing time : 25~100 sec. Check the time interval from power off to parts 1 move down,then Door is released.

Heater Control

1) Wash Heater

AG

Wash

DRY

Common

Resistance : 24.7 ~ 28.0 2) AG Heater


Power Cord

Noise Filter

Prime 19/32

Resistance : 42.8 ~ 49.2

Trouble Shooting
Is the Power Plug connected firmly to the power outlet? Yes Is Multi-plug socket used ? Yes Dont use Multi-plug socket. Use single plug socket for Washer. No Reconnect Power Plug firmly.

No Power

No Is the connectors connected correctly and firmly to PCB and Noise Filter? Check, reconnect or repair the connector.

No

Noise Filter Yes

PCB

Is Red LED ON while power supplied ? No Check and replace Main PCB.

Yes Is the connectors connected Correctly to the Display PCB? Check connectors otherwise. Replace Display PCB. Prime 20/32

Yes

Trouble Shooting
Press the Power button, Does the Drum rotate when the start/pause button is pressed to start the cycle ? No Is the connector connected correctly to PCB, Housing and Motor ? No Reconnect or repair the connector.

LE Error
Motor Locked Error

Yes Disassemble the rotor. Are the magnet of rotor cracked or broken? No Are the resistance same between Stator points?
UVW

Magnet

Yes

Replace the rotor.

No
Resistance limits 5~15

Replace the stator.

Yes Replace the hall sensor. Replace the Stator Assembly. Disassemble hall sensor carefully.

Prime 21/32

Trouble Shooting
1. Disassemble the Hall Sensor
1) Disassemble the hook of Hall Sensor by (-) driver.

LE Error
2. Assemble the Hall Sensor
1) Adjust the hole of Hall Sensor to the hooks of stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the hook for sure.

Caution If you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up. Hence need change of stator assembly. So disassemble cautiously.

Prime 22/32

Trouble Shooting
Is the drain hose kinked ? Yes

OE Error
Water Outlet Error Check drain hose for kink. Straighten the hose.

No Drain Hose

Is the pump filter clogged ? No

Yes

Check & Clean pump filter.

< How to disassemble and clean pump filter > Open the Cover by coin, or finger(only new model) Drain water by removing the hose cap. Disassemble the pump filter by turning the filter cap counterclockwise Pump Filter

Continue

This kind of accumulation on the drain filter not only prevents proper drainage, but also will promote bacteria growth and cause odors. This drain filter should be cleaned once a month.

Cover Filter Cap Clean the Filter Assemble & close cap

Hose Cap

Filter Cap

Prime 23/32

Filter clogged by foreign objects

Trouble Shooting
Is the standpipe height greater than 1.0 m above the floor? No Is the connector connected correctly to PCB,Housing and Drain Pump ? No Reconnect or repair the connector. Yes

OE Error
Water Outlet Error Observe standpipe height requirements of 1.0m maximum. -Your washer will not be able to drain out water adequately if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.

Yes Is the resistance of Pump Motor Within 152.5 ~ 175.5 ? OR Is the Impeller operating normally? < Abnormal operating > Binding Escape

No

Replace Pump Motor.

When checking the voltage between connectors (1,2), is the voltage 220~240V ? Yes

2
1
Prime 24/32

No

Replace PCB

Trouble Shooting
Is the water tap closed? Yes Check the water tap and open it fully.

IE Error
Water Inlet Error

No

Is the inlet hose kinked or damaged?

Yes

Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged?

Yes

Check and Clean the inlet filter.

No
Turn off the water tap Unscrew the Pull out the water hose water filter Clean the filter by hard brush Tighten the Inlet hose

Prime 25/32

Trouble Shooting
Is the connector connected correctly to PCB,Housing and Inlet valve? No Reconnect or repair the connector.

IE Error
Water Inlet Error

Yes

Is the each resistance of Inlet Valve within 3.6 ~4.5 ?


1 Pre. Valve 2 Main Valve 3 AG Valve

2 No

Replace the Inlet Valve.

Prime 26/32

Trouble Shooting
Does the water level over reference line? No

FE Error
Water over Flow Error

Replace the pressure switch. If FE is displayed again, then replace PCB

Yes Is the water coming in drawer continuously?

Yes

Replace the inlet valve assembly.

No Is the water level frequency 26.1Khz(LED) or 25.9Khz(LCD)?


LED LCD

Yes

Check the air chamber and the tube (clogged)

No Replace the pressure switch. If FE is displayed again, then replace PCB How to check the water level frequency -. Push the two button. (Press and Hold 3sec) LED Intensive + Option (left) Prime 27/32 LCD Medic Rinse + Rinse

Trouble Shooting
Is the connector to pressure sensor disconnected or disassembled? Yes Reconnect or repair the connector.

PE Error
Pressure sensor Error

No Is the resistance of the pressure sensor out of range?

(Pin1 ~ Pin3) (21~23)

Yes

Replace the pressure switch.

No Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No Replace the Main PCB. Prime 28/32

Trouble Shooting
Is the connector to Thermistor disconnected or disassembled?

TE Error
Thermistor Error

Yes

Reconnect or repair the connector.

Wash
No

AG

Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ?

Yes

Replace the pressure switch.

No

Replace the Main PCB.

Prime 29/32

Trouble Shooting
Had all 4 shipping bolts and/or packaging materials not removed? Yes

Vibration during Spin


Remove all shipping bolts and/or packaging materials. Cover Bolts holes using Caps Packaging material

Remove Shipping Bolts

4 Shipping Bolts 4 Caps No


Rear of a Washer

Unscre w

Cap
Shipping Bolt

Check if the 4 brackets are securely attached. Is the washer installed on a pedestal?
If the brackets are not installed properly, noise and vibration may result. Be sure to remove the paper backing and to use all screws to install the brackets. Once properly attached, Firmly press the top part of the bracket to ensure that double-sided tape sticks firmly on washer or dryer.

Yes

Check if the bigger brackets are attached. Four brackets should be securely attached. 4 Brackets (2 on each side) No Pedestal Pedestal Brackets Washer (Large) After Jan. 2006
There are two kinds of brackets. The bigger one is for the washer; the smaller is for the dryer. If small brackets are attached to the washer and vice versa noise and vibration may result. Note: There is only one bracket after January 2006.

Dryer

Or if brackets are correct


Prime 30/32

Trouble Shooting
Is the unit not level? Are all four feet not in firm contact with the floor? Yes - Use Level - Diagonal Test : Important ! - Adjust Legs using leg spanner

Vibration during Spin


How to check and level the washer

If the washer is on the pedestal, you should adjust pedestal legs.

No

Following is the detailed guide to level the washer.

How to check and level the washer Diagonal Test : Important !!!
No

Use level. If the customer does not have a level , OK! Next step

When pushing down the edges of the washing machine top plate diagonally, the machine should not move up and down at all.( Please, check both directions.) If the machine rocks when pushing the machine top plate Diagonally, adjust the feet again till machine doesnt rock. Clockwise Adjustment to make higher

How to adjust leg 45 degree method!!


During the diagonal test, if the washer moves at this test then adjust front leg in direction shown in picture. ( If opposite, adjust opposite front leg) Turn the leg clockwise by 45 degree, and do diagonal test again. If the washer still moves, repeat turning leg clockwise by 45 degree till the washer does not move at all
Prime 31/32

Lock Nut After adjustment fasten Lock nut (Turn counterclockwise)

Trouble Shooting
Are there any foreign objects under the legs?
Yes

Vibration during Spin


If there are foreign materials between the legs and floor, It can cause vibration and also result in washer movement during operation. So remove the foreign materials and level the washer by adjusting the legs.
Foreign objects

No

Is the floor flexing or bouncing? Do you hear or feel the vibration throughout your floor? (Especially for wooden floor)
No

Yes

Move the washer or reinforce the floor to make it more rigid. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your floor. Refer to the owners manual and installation instructions for floor requirements. If possible,place a machine in the corner of the space. Vibrations result from the unbalanced load in the machine. As drum spins in an up and down rotation, the proper balancing of the load inside the drum is very important for the drum to spin smoothly. If the load is not evenly distributed across the drum surface, there will be more weight in some areas and less weight in others. So when it reaches the higher RPM the drum will spin slightly out of alignment. Try to redistribute the load across the drum surface to reduce the vibrations.

Does vibrations occur intermittently according to the size and type of items in the washer?
No

Yes

Prime 32/32

Baikal SVC Training Manual

Purpose of report

SVC Training Material

Apr 23 , 2008 LG Electronics W/M Division

Trouble Shooting

Baikal 600

Wiring

In wash only, remove wires for DRY.


MAIN PCB

Motor (Hall Sensor)

DISPLAY PCB

Fan Motor

AQUA

Pressure Switch

Inlet Valve
Pre. Main AG Dry

Door Switch

Heater
Dry AG Wash

Thermistor
AG C/Duct DRY Wash

Drain Pump

Circulation Pump

AG Sensor

Baikal 1/14

Trouble Shooting
Drain Pump Control BK~BN+YL (152.5~175.5 ) Door Switch Control BK~BN+YL
Measure R impossible here

Baikal 600
Heater Control Measure resistance impossible here. AQUA Control Motor Stator Control

PCB Layout
AG Sensor Control Measure resistance impossible here. Just check cut-off.

Long Short Common

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Circulation Pump Control WH Housing BK ~ YL Housing Sky Blue (152.5~175.5 ) LCD Display Control

Inlet Valve Control


Common

Hall Sensor Control

Pressure Switch Control VT+WH ~ Sky Blue

Thermistor Control R is 44~53K at 25


Common Wash AG

PCB Power

Pre. Valve (3.6~4.5 ) Main Valve (3.6~4.5 ) AG Valve (3.6~4.5 )

Ha
(9 ~ 10 )

Hb
(9 ~ 10 ) Common

Measure Hz Impossible Here. Just check cut-off

BK :Black BN : Brown YL : Yellow WH : White VT : Violet

Baikal 2/14

Trouble Shooting
Pump

Baikal 600
Inlet Valve

Electric Parts
Pressure Switch

R range 152.5 ~ 175.5

R range 3.6 ~4.5 at all 3 points


1 Pre. Valve 2 Main Valve 3 AG Valve

Measure Hz Impossible Here. Just check cut-off.

Motor Stator V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Hall Sensor Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )

Door Switch

Measure R Impossible Here. Just check cut-off.

W Sb Sa Common

Baikal 3/14

Trouble Shooting
Door Switch Control

Baikal 600

How to Demonstration

* Door Locking time : 1~8 sec. Check the time interval from input power to parts 1 move up ,then Door is locked. * Door Releasing time : 25~100 sec. Check the time interval from power off to parts 1 move down,then Door is released.

Heater Control

1) Wash Heater

AG

Wash

DRY

Common

Resistance : 24.7 ~ 28.0 2) AG Heater


Power Cord

Noise Filter

Resistance : 42.8 ~ 49.2 Baikal 4/14

Trouble Shooting
Is the Power Plug connected firmly to the power outlet? Yes Is Multi-plug socket used ?

Baikal 600
No Reconnect Power Plug firmly.

No Power

Yes

Dont use Multi-plug socket. Use single plug socket for Washer.

No Is the connectors connected correctly and firmly to PCB and Noise Filter? Check, reconnect or repair the connector.

No

Noise Filter Yes

PCB

Is Red LED ON while power supplied ? No Check and replace Main PCB.

Yes Is the connectors connected Correctly to the Display PCB? Check connectors otherwise. Replace Display PCB.

Yes Baikal 5/14

Trouble Shooting
Press the Power button, Does the Drum rotate when the start/pause button is pressed to start the cycle ? No Is the connector connected correctly to PCB, Housing and Motor ?

Baikal 600

LE Error
Motor Locked Error

No

Reconnect or repair the connector.

Yes Disassemble the rotor. Are the magnet of rotor cracked or broken? No Are the resistance same between Stator points?
UVW

Magnet

Yes

Replace the rotor.

No
Resistance limits 5~15

Replace the stator.

Yes Replace the hall sensor. Replace the Stator Assembly. Disassemble hall sensor carefully.

Baikal 6/14

Trouble Shooting
1. Disassemble the Hall Sensor
1) Disassemble the hook of Hall Sensor by (-) driver.

Baikal 600
2. Assemble the Hall Sensor

LE Error

1) Adjust the hole of Hall Sensor to the hooks of stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the hook for sure.

Caution If you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up. Hence need change of stator assembly. So disassemble cautiously.

Baikal 7/14

Trouble Shooting
Is the drain hose kinked ?

Baikal 600
Yes

OE Error
Water Outlet Error

Check drain hose for kink. Straighten the hose.

No Drain Hose

Is the pump filter clogged ? No

Yes

Check & Clean pump filter.

< How to disassemble and clean pump filter > Open the Cover by coin, or finger(only new model) Drain water by removing the hose cap. Disassemble the pump filter by turning the filter cap counterclockwise Pump Filter

Continue

This kind of accumulation on the drain filter not only prevents proper drainage, but also will promote bacteria growth and cause odors. This drain filter should be cleaned once a month.

Cover Filter Cap Clean the Filter Assemble & close cap

Hose Cap

Filter Cap

Baikal 8/14

Filter clogged by foreign objects

Trouble Shooting
Is the standpipe height greater than 1.0 m above the floor? No Is the connector connected correctly to PCB,Housing and Drain Pump ?

Baikal 600
Yes

OE Error
Water Outlet Error

Observe standpipe height requirements of 1.0m maximum. -Your washer will not be able to drain out water adequately if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.

No

Reconnect or repair the connector.

Yes Is the resistance of Pump Motor Within 152.5 ~ 175.5 ? OR Is the Impeller operating normally? < Abnormal operating > Escape Binding

No

Replace Pump Motor.

When checking the voltage between connectors (1,2), is the voltage 220~240V ? Yes

2
1

Replace PCB No

Baikal 9/14

Trouble Shooting
Is the water tap closed?

Baikal 600
Yes Check the water tap and open it fully.

IE Error
Water Inlet Error

No

Is the inlet hose kinked or damaged?

Yes

Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged?

Yes

Check and Clean the inlet filter.

No
Turn off the water tap Unscrew the Pull out the water hose water filter Clean the filter by hard brush Tighten the Inlet hose

Baikal 10/14

Trouble Shooting
Is the connector connected correctly to PCB,Housing and Inlet valve?

Baikal 600

IE Error
Water Inlet Error

No

Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within 3.6 ~4.5 ?


1 Pre. Valve 2 Main Valve 3 AG Valve

2 No

Replace the Inlet Valve.

Baikal 11/14

Trouble Shooting
Does the water level over reference line?

Baikal 600

FE Error
Water over Flow Error

No

Replace the pressure switch. If FE is displayed again, then replace PCB.

Yes Is the water inserted in drawer continuously?

Yes

Replace the inlet valve assembly.

No Is the water level frequency 25.5Khz(LED) or 25.9Khz(LCD)? LED LCD

Yes

Check the air chamber and the tube (clogged)

No Replace the pressure switch. If FE is displayed again, then replace PCB Baikal 12/14

How to check the water level frequency -. Push the two button. LED Temp.+ Rinse LCD Medic Rinse + Rinse

Trouble Shooting
Is the connector connected to pressure sensor disconnected or disassembled?

Baikal 600

PE Error
Pressure sensor Error

Yes

Reconnect or repair the connector.

No Is the resistance of the pressure sensor out of range?

(Pin1 ~ Pin3) (21~23)

Yes

Replace the pressure switch.

No Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No Replace the Main PCB. Baikal 13/14

Trouble Shooting
Is the connector connected to Thermistor disconnected or disassembled?

Baikal 600

TE Error
Thermistor Error

Yes

Reconnect or repair the connector.

Wash
No

AG

Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ?

Yes

Replace the pressure switch.

No

Replace the Main PCB.

Baikal 14/14

Star SVC Training Manual

Purpose of report

SVC Training Material

Apr 23 , 2008 LG Electronics W/M Division

Trouble Shooting

STAR

Wiring

Pressure Switch

Star 1/14

: Not in used

Trouble Shooting
Drain Pump & Door & Inlet Valve Control Common Pre. Valve
(3.6~4.5 )

STAR
Display Control

PCB Layout
PCB Power & Heater Control

Heater
(24.7 ~ 28.0 )

Drain Pump
(160~177 )

Main Valve
(3.6~4.5 )

PCB Power

Door Switch
Measure R impossible here

Display Control

Pressure Switch & Heater Thermistor Control


Measure Hz impossible here Just check cut-off.

Motor & Hall Sensor Control Ha


(9 ~ 10 ) V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Pressure Switch Hb Heater Thermistor


(44~53K, 25) (9 ~ 10 ) V U W

Common

Common

Star 2/14

Trouble Shooting
Pump

STAR
Inlet Valve

Electric Parts
Pressure Switch

R range 160 ~ 177

R range 3.6 ~ 4.5 at all 3 points


1 Pre. Valve 2 Main Valve

Measure Hz Impossible Here. Just check cut-off.

Motor Stator V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Hall Sensor Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )

Door Switch

Measure R Impossible Here. Just check cut-off.

W Sb Sa Common

Star 3/14

Trouble Shooting
Door Switch Control

STAR

How to Demonstration

* Door Locking time : 1~8 sec. Check the time interval from input power to parts 1 move up ,then Door is locked. * Door Releasing time : 25~100 sec. Check the time between from power off to parts 1 move down,then Door is released.

Star 4/14

Trouble Shooting
Is the Power Plug connected firmly to the power outlet? Yes Is Multi-plug socket used ?

STAR
No Reconnect Power Plug firmly.

No Power

Yes

Dont use Multi-plug socket. Use single plug socket for Washer.

No Is the connectors connected correctly and firmly to PCB and Noise Filter? Check, reconnect or repair the connector.

No Noise Filter PCB Yes Is Red LED ON while power supplied ? No Yes Is the connectors connected Correctly to the Display PCB?

Check and replace Main PCB.

Yes Star 5/14

Check connectors otherwise. Replace Display PCB.

Trouble Shooting
Press the Power button, Does the Drum rotate when the start/pause button is pressed to start the cycle ? No Is the connector connected correctly to PCB, Housing and Motor ?

STAR

LE Error
Motor Locked Error

No

Reconnect or repair the connector.

Yes Disassemble the rotor. Are the magnet of rotor cracked or broken? No Are the resistance same between Stator points?
UVW

Magnet

Yes

Replace the rotor.

No
Resistance limits 5~15

Replace the stator.

Yes Replace the hall sensor. Replace the Stator Assembly. Disassemble hall sensor carefully. Star 6/14

Trouble Shooting
1. Disassemble the Hall Sensor
1) Disassemble the hook of Hall Sensor by (-) driver.

STAR
2. Assemble the Hall Sensor

LE Error

1) Adjust the hole of Hall Sensor to the hooks of stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the hook for sure.

Caution If you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up. Hence need change of stator assembly. So disassemble cautiously.

Star 7/14

Trouble Shooting
Is the drain hose kinked ?

STAR
Yes

OE Error
Water Outlet Error Check drain hose for kink. Straighten the hose.

No Drain Hose

Is the pump filter clogged ? No

Yes

Check & Clean pump filter.

How to disassemble and clean pump filter Open the Cover by coin, or finger(only new model) Drain water by removing the hose cap. Disassemble the pump filter by turning the filter cap counterclockwise Pump Filter

Continue

This kind of accumulation on the drain filter not only prevents proper drainage, but also will promote bacteria growth and cause odors. This drain filter should be cleaned once a month.

Cover Filter Cap Clean the Filter Assemble & close cap

Hose Cap

Filter Cap

Star 8/14

Filter clogged by foreign objects

Trouble Shooting
Is the standpipe height greater than 1.0 m above the floor? No

STAR
Yes

OE Error
Water Outlet Error Observe standpipe height requirements of 1.0m maximum. -Your washer will not be able to drain out water adequately if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.

No

Is the connector connected correctly to PCB,Housing and Drain Pump ? No Reconnect or repair the connector.

Yes Is the resistance of Pump Motor Within 160 ~ 177 ? Is the Impeller operating normally? OR < Abnormal operating > Binding

No

Replace Pump Motor.

When checking the voltage between connectors (1,2), is voltage b/n 220~240V ? Yes

1
Star 9/14

No

Replace PCB

Trouble Shooting
Is the water tap closed?

STAR
Yes Check the water tap and open it fully.

IE Error
Water Inlet Error

No

Is the inlet hose kinked or damaged?

Yes

Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged?

Yes

Check and Clean the inlet filter.

No
Turn off the water tap Unscrew the Pull out the water hose water filter Clean the filter by hard brush Tighten the Inlet hose

Star 10/14

Trouble Shooting
Is the connector connected correctly to PCB,Housing and Inlet valve?

STAR

IE Error
Water Inlet Error

No

Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within 3.6 ~4.5 ?


1 Pre. Valve 2 Main Valve

No

Replace the Inlet Valve.

Star 11/14

Trouble Shooting
Does the water level over reference line?

STAR

FE Error
Water over Flow Error

No

Replace the pressure switch If FE is displayed again, then replace PCB

Yes Is the water coming in drawer continuously?

Yes

Replace the inlet valve assembly.

No Is the water level frequency 25.5Khz ?

Yes

Check the air chamber and the tube (clogged)

No Replace the pressure switch. If FE is displayed again, then replace PCB Star 12/14 How to check the water level frequency -. Push the two button. LED Time delay + Rinse+

Trouble Shooting
Is the connector connected to pressure sensor disconnected or disassembled?

STAR

PE Error
Pressure sensor Error

Yes

Reconnect or repair the connector.

No Is the resistance of the pressure sensor out of range?

(Pin1 ~ Pin3) (21~23)

Yes

Replace the pressure switch.

No Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No Replace the Main PCB. Star 13/14

Trouble Shooting
Is the connector connected to Thermistor disconnected or disassembled?

STAR

TE Error
Thermistor Error

Reconnect or repair the connector. Yes

No

Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ?

Yes

Replace the pressure switch.

No

Replace the Main PCB.

Star 14/14

Hi-Five SVC Training Manual

Purpose of report

SVC Training Material

Apr 23 , 2008 LG Electronics W/M Division

Trouble Shooting

Hi-Five

Wiring

In wash only, remove wires for DRY.


MAIN PCB

Motor (Hall Sensor)

DISPLAY PCB

Fan Motor

AQUA

Pressure Switch

Inlet Valve
Pre. Main AG Dry

Door Switch

Heater
Dry AG Wash

Thermistor
AG C/Duct DRY Wash

Drain Pump

Circulation Pump

AG Sensor

Hi-Five 1/14

Trouble Shooting
Drain Pump Control BK~BN+YL (152.5~175.5 ) Door Switch Control BK~BN+YL
Measure R impossible here

Hi-Five
Heater Control Measure resistance impossible here. AQUA Control Motor Stator Control

PCB Layout
AG Sensor Control Measure resistance impossible here.just check cut-off.

Long Short Common

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Circulation Pump Control WH Housing BK ~ YL Housing Sky Blue (152.5~175.5 ) LCD Display Control

Inlet Valve Control


Common

Hall Sensor Control

Pressure Switch Control VT+WH ~ Sky Blue

Thermistor Control R is 44~53K at 25


Common Wash AG

PCB Power

Pre. Valve (3.6~4.5 ) Main Valve (3.6~4.5 ) AG Valve (3.6~4.5 )

Ha
(9 ~ 10 )

Hb
(9 ~ 10 ) Common

Measure Hz Impossible Here. Just check cut-off

BK :Black BN : Brown YL : Yellow WH : White VT : Violet

Trouble Shooting
Pump

Hi-Five
Inlet Valve

Electric Parts
Pressure Switch

R range 152.5 ~ 175.5

R range 3.6 ~4.5 at all 3 points


1 Pre. Valve 2 Main Valve 3 AG Valve

Measure Hz Impossible Here. Just check cut-off.

Motor Stator V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Hall Sensor Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )

Door Switch

Measure R Impossible Here. Just check cut-off.

W Sb Sa Common

Hi-Five 3/14

Trouble Shooting
Door Switch Control

Hi-Five

How to Demonstration

* Door Locking time : 1~8 sec. Check the time interval from input power to parts 1 move up ,then Door is locked. * Door Releasing time : 25~100 sec. Check the time between from power off to parts 1 move down,then Door is released.

Heater Control

1) Wash Heater

AG

Wash

DRY

Common

Resistance : 24.7 ~ 28.0 2) AG Heater


Power Cord

Noise Filter

Hi-Five 4/14

Resistance : 42.8 ~ 49.2

Trouble Shooting
Is the Power Plug connected firmly to the power outlet? Yes Is Multi-plug socket used ?

Hi-Five
No Reconnect Power Plug firmly.

No Power

Yes

Dont use Multi-plug socket. Use single plug socket for Washer.

No Is the connectors connected correctly and firmly to PCB and Noise Filter? Check, reconnect or repair the connector.

No

Noise Filter Yes

PCB

Is Red LED ON while power supplied ? No Check and replace Main PCB.

Yes Is the connectors connected Correctly to the Display PCB? Check connectors otherwise. Replace Display PCB.

Yes Hi-Five 5/14

Trouble Shooting
Press the Power button, Does the Drum rotate when the start/pause button is pressed to start the cycle ? No Is the connector connected correctly to PCB, Housing and Motor ?

Hi-Five

LE Error
Motor Locked Error

No

Reconnect or repair the connector.

Yes Disassemble the rotor. Are the magnet of rotor cracked or broken? No Are the resistance same between Stator points?
UVW

Magnet

Yes

Replace the rotor.

No
Resistance limits 5~15

Replace the stator.

Yes Replace the hall sensor. Replace the Stator Assembly. Hi-Five 6/14 Disassemble hall sensor carefully.

Trouble Shooting
1. Disassemble the Hall Sensor
1) Disassemble the hook of Hall Sensor by (-) driver.

Hi-Five
2. Assemble the Hall Sensor

LE Error

1) Adjust the hole of Hall Sensor to the hooks of stator as picture.(red circled)

2) Pull up Hall Sensor slowly as shown in picture.

2) Push down the Hall sensor, and assemble to the hook for sure.

Caution If you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up. Hence need change of stator assembly. So disassemble cautiously.

Hi-Five 7/14

Trouble Shooting
Is the drain hose kinked ?

Hi-Five
Yes

OE Error
Water Outlet Error Check drain hose for kink. Straighten the hose.

No Drain Hose

Is the pump filter clogged ? No

Yes

Check & Clean pump filter.

< How to disassemble and clean pump filter > Open the Cover by coin, or finger(only new model) Drain water by removing the hose cap. Disassemble the pump filter by turning the filter cap counterclockwise Pump Filter

Continue

This kind of accumulation on the drain filter not only prevents proper drainage, but also will promote bacteria growth and cause odors. This drain filter should be cleaned once a month.

Cover Filter Cap Clean the Filter Assemble & close cap

Hose Cap

Filter Cap

Hi-Five 8/14

Filter clogged by foreign objects

Trouble Shooting
Is the standpipe height greater than 1.0 m above the floor?

Hi-Five
Yes

OE Error
Water Outlet Error Observe standpipe height requirements of 1.0m maximum. -Your washer will not be able to drain out water adequately if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.

No Is the connector connected correctly to PCB,Housing and Drain Pump ? No Reconnect or repair the connector.

Yes Is the resistance of Pump Motor Within 152.5 ~ 175.5 ? OR Is the Impeller operating normally? < Abnormal operating > Escape Binding

No

Replace Pump Motor.

When checking the voltage between connectors (1,2), is the voltage 220~240V ? Yes

2
1

No

Replace PCB

Hi-Five 9/14

Trouble Shooting
Is the water tap closed?

Hi-Five
Yes Check the water tap and open it fully.

IE Error
Water Inlet Error

No

Is the inlet hose kinked or damaged?

Yes

Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.

No

Is the inlet filter clogged?

Yes

Check and Clean the inlet filter.

No
Turn off the water tap Unscrew the Pull out the water hose water filter Clean the filter by hard brush Tighten the Inlet hose

Hi-Five 10/14

Trouble Shooting
Is the connector connected correctly to PCB,Housing and Inlet valve?

Hi-Five

IE Error
Water Inlet Error

No

Reconnect or repair the connector.

Yes

Is the each resistance of Inlet Valve within 3.6 ~4.5 ?


1 Pre. Valve 2 Main Valve 3 AG Valve

2 No

Replace the Inlet Valve.

Hi-Five 11/14

Trouble Shooting
Does the water level over reference line?

Hi-Five

FE Error
Water over Flow Error

No

Replace the pressure switch If FE is displayed again, then replace PCB

Yes Is the water inserted in drawer continuously?

Yes

Replace the inlet valve assembly.

No Is the water level frequency 25.5Khz(LED) or 25.9Khz(LCD)? LED LCD

Yes

Check the air chamber and the tube (clogged)

No Replace the pressure switch. If FE is displayed again, then replace PCB

How to check the water level frequency -. Push the two button. LED Temp.+ Rinse LCD Medic Rinse + Rinse Hi-Five 12/14

Trouble Shooting
Is the connector connected to pressure sensor disconnected or disassembled?

Hi-Five

PE Error
Pressure sensor Error

Yes

Reconnect or repair the connector.

No Is the resistance of the pressure sensor out of range?

(Pin1 ~ Pin3) (21~23)

Yes

Replace the pressure switch.

No Is the air chamber and the tube clogged? Yes Fix air chamber and remove the foreign material.

No Replace the Main PCB. Hi-Five 13/14

Trouble Shooting
Is the connector connected to Thermistor disconnected or disassembled?

Hi-Five

TE Error
Thermistor Error

Yes

Reconnect or repair the connector.

Wash
No

AG

Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ?

Yes

Replace the pressure switch.

No

Replace the Main PCB.

Hi-Five 14/14

Konsul SVC Training Manual

Purpose of report

SVC Training Material

Apr 23 , 2008 LG Electronics W/M Division

Trouble Shooting

How to Demonstration

Heater & Power Control

Power Heater (24.4~28.03)


Door Switch Control
Measure R impossible here

Ther. & P.S & Tacho. Control

Inlet Valve & Drain Pump Control

Motor Control (Stator, Rotor, TP)

Tachometer (62.6 ~ 74.6)

Pressure Switch
Measure Hz Impossible Here. Just check cut-off

Thermistor

Pre. Valve (3.6~4.5)

Measure Hz Impossible Here. Just check cut-off

Main Valve (3.6~4.5)

Drain Pump (160 ~ 177)

Stator#1 (2.0~2.5)

Stator#2 (0.6~0.9)

Rotor (1.5~3.0) TP

Konsul 1/3

Trouble Shooting
Pump Inlet Valve 1 Pre. Valve 2 Main Valve

Electric Parts
Pressure Switch

R is 160.5 ~ 177.5

The all R is 3.6 ~ 4.5

Measure Hz Impossible Here. Just check cut-off.

Heater

Door Switch

R is 24 ~ 28

Measure R Impossible Here. Just check cut-off.

Konsul 2/3

Trouble Shooting
Door Switch Control

How to Demonstration

* Door Locking time : 1~8 sec. Check the time between from input the power to parts 1 move up ,then Door locked. * Door Releasing time : 25~100 sec. Check the time between from off the power to parts 1 move down,then Door released.

Motor

Tachometer

T/P

Rotor

1 2 3 4 5 6 7 8 9 1 0

Brown Yellow Red / White Blue Gray Violet / White Pink White / Red Sky Blue

Name Tacho Meter TP Rotor Stator coil #1

Connected Wire 3~4 6~7 8~9 1~5 5 ~ 10

Spec. 62.6 ~74.6 (check rpm) When Temp. increase, cut-off.(190 ~240) 1.5 ~ 3.0 0.6 ~ 0.9 2.0 ~ 2.5

Stator coil #2 Konsul 3/3