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Calendar

DAY # TOPICS Introductions 1 Creating public value The craft of political management

CASES "Upwardly Global" (immigrant economic opportunity) "Park Plaza" (implementing redevelopment in downtown Boston)

"Mikhukhu People of South Africa: A Question of Survival" (NGO turn-around) 2 Organizational strategy "Managing Change or Running to Catch and change Up: CARE USA and its Mission in Thailand" (strategic change and risk) "One Church, One Child" (human services collaboration) 3 Strategic collaboration, performance management "Mayor Anthony Williams and Performance Management in Washington, DC" (agency performance and the public) "Managing the Underground City" (making a transit bureaucracy work) "California Franchise Tax Board" (adapting to a more diverse labor force) "Mayor Purcell and the Faith Community Confront Nashville's Housing Needs" (citywide progress on a major challenge)

Structuring work, managing talent

Strategic vision and leadership

DAY # TOPICS

CASES

Take-home exam of word problems due 5 days after end of course

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