Académique Documents
Professionnel Documents
Culture Documents
Semester 1, 2013
Teaching Team: Dr Graeme Tonks (Launceston), Ms Sophie Clark (Hobart), and Jean Lee (Hong Kong)
Contact Details
Unit Coordinator: Campus: Room Number: Email: Phone: Fax: Consultation Time:
Dr Graeme Tonks Launceston A243 Graeme.Tonks@utas.edu.au 6324 3498 6324 3369 By appointment
Ms Sophie Clark Hobart 206 Sophie.Clark@utas.edu.au 6226 2311 6226 2170 By appointment
Jean Lee Hong Kong TBA Jean.Lee@utas.edu.au +852 2789 0409 +852 2789 8508 By appointment
Contents
Contact Details Page 2 Unit Description . Page 4 Learning Expectations and Teaching Strategies Approach .. Page 5 Intended Learning Outcomes and Generic Graduate Attributes.... Page 6 Learning Resources .. Page 7 Details of Teaching Arrangements Page 9 Assessment . Page 13 Submission of Coursework . Page 21 Academic Misconduct and Plagiarism .. Page 22 Study Schedule Page 23
Unit Description
International human resource management (IHRM) has many similarities with domestic human resource management, but there are also some important differences. Although international HRM includes the same functions as domestic HRM, it has a number of additional functions and involves a broader perspective. International HRM is also more complex due to the employment of workers with different national characteristics and the operation of multinational enterprise (MNE) units across diverse national contexts. Consequently, this unit addresses the IHRM challenges and problems with which organisations are faced when operating internationally: How do international organisations manage a global workforce? What IHRM policies and practices will support the MNEs strategy and structure? To what extent should MNEs follow home country standards in IHRM policies and practices, and to what extent should they be locally adapted? What aspects of recruitment and selection, training, remuneration and performance management need modification or additional attention in the management of expatriates? How can commitment to the parent company be maintained when the expatriate spends most of his or her time overseas? How does the management of human resources vary between countries? What are the challenges of managing a multicultural workforce?
MNE approaches to such questions vary according to factors endogenous to the organisation (such as the nationality of the MNE, the stage of internationalisation, organisational strategy, and the headquarters orientation and corporate culture), as well as exogenous factors (such as the industry in which the MNE is operating, national culture, competitor activities and regional economic development). In this unit we will explore both successful approaches and potential pitfalls. While the focus of this unit is on IHRM, keep in mind that many of the topics that we will discuss can apply equally to the domestic environment, particularly when we think of multicultural Australia.
Pre-Requisite/Co-Requisite Unit(s)
BMA101 Introduction to Management AND BMA1/221 Management of Human Resources; or BMA151 Principles of Marketing; or BMA 181Introduction to International Business
Assessment Methods
In assessing this unit I will be looking at your ability to: Define and explain theoretical frameworks for understanding cultural Presentation systems
The assessments and teaching activities in this unit have been designed to develop the following graduate attributes in students: Knowledge (3) The ability to transfer knowledge to complex and uncertain business situations and transmit that knowledge to professional peers for critical discussion. Effective functioning knowledge in: Their specific discipline and its application to the business environment The legal, regulatory and ethical framework of business organisations Functional lifelong learner for professional and personal career aspirations. Communication (3) The ability to engage in persuasive, succinct oral and written discussions to communicate and defend a position held both individually and as part of a group, and to effectively respond to audience questions.
Evaluate culture systems using relevant theoretical frameworks Identify how the cultures of specific countries influence the conceptualisation and practice of human resource management functions.
Literature critiques Identify and explain factors that influence the effectiveness of human Report resource management in multinational organisations. Exam Specify the major causes and behavioural outcomes of cultural diversity in multinational organisations Exam
To develop a critical appreciation of international human resource management theory and research
Review and critically analyse academic journal articles about international human resource management
Written communication skills to create clear and detailed analyses and non biased recommendations for executives and CEOs.
Literature critiques
Problem solving (3) A critical grasp of theoretical frameworks and practices and the ability to integrate and apply them to problem resolution in a business context. Global perspective (3) The ability to use business knowledge and theories to evaluate decision making in the global business environment and consider global influences in work practices and decisions.
Learning Resources
Prescribed Text
Briscoe, D, Schuler, R, & Tarique, I. 2012. International Human Resource Management: Policies and practices for multinational enterprises, 4th edn, Routledge, New York.
Recommended Texts
Adler, NJ 2008, International dimensions of organizational behaviour, 5th edn, Thomson SouthWestern, Mason. Black, I, Gregersen, HB, Mendenhall, ME & Stroh, LK 1999, Globalizing people through international assignments, Addison-Wesley, Reading. Deresky, H & Christopher, E 2008, International management: Managing across borders and cultures, Pearson, Frenchs Forest. Dessler, G & Huat, TC 2009, Human resource management: An Asian perspective, 2nd edn, Prentice Hall, Singapore. Edwards, T & Rees, C 2006, International human resource management, Prentice Hall, Harlow. Evans, P, Pucik, V & Bjorkman, I 2011, The global challenge: International HRM, 2nd edn, McGrawHill, New York. Harzing, A-W & Pinnington, AH 2011, International Human resource Management, 3rd edn, Sage, London. Hofstede, G 1994 Cultures and organisations: Software of the mind, Harper Collins, London. Lucas, R, Lupton, B & Mathieson, H 2006, International human resource management in an international context, Chartered Institute of Personnel and Development, London. Mendenhall, ME, Oddou, GR. & Stahl, GK 2007, Readings and cases in international human resource management 4th edn, Routledge, London. Phatak, AV, Bhagat, RS & Kashlak, RJ 2005, International management, McGraw-Hill, New York.
Academy of Management Journal Academy of Management Review Administrative Science Quarterly Asia Pacific Journal of Human Resources Human Resource Management Australia
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Human Resource Planning International Business Review International Journal of Human Resource Management Journal of American Academy of Business Journal of Applied Behavioural Science Journal of Applied Psychology Journal of Applied Social Psychology Journal of Human Resources Journal of International Business Studies Journal of International Management Journal of Management and Organization Journal of Occupational Behaviour Journal of Occupational and Organizational Psychology Management International Review Personnel Management Personnel Psychology Personnel Review Research and Practice in Human Resource Management
Periodicals: Australian Financial Review Business Review Weekly Canadian HR Reporter Career Development International HR Monthly Personnel Today
Week 3: Culture (Continued) Pre-reading: Hofstede, G. 1993. Cultural constraints on management theories, Academy of Management Executive, vol. 17, no. 1, pp. 81-93. Jeannet, J-P & Henessey, H. D. 2004. Chapter 3. Cultural and Social Forces. Global Marketing Strategies, 6th edn, Houghton-Mifflin, Boston, pp. 63-94. Tropmenaars, F. 1993. Chapter 3. Cultural and Social Forces. Riding the Waves of Culture, Nicholas Brealey, London, pp. 31-39. Workshop: Culture (continued) Why understanding culture is the key to IHRM Activity cultural influences on management practice Transitioning between cultures Activity on culture shock and cultural adjustment Homework: Prepare short written answers (1/2 page each) in answer to the following questions and bring to Week 4 workshop:
What are the consequences of multinational enterprises adopting English as a corporate language? What are the consequences of management theories developed in the U.S. dominating the field of IHRM?
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EASTER BREAK 28 March to 3 April Week 6: Cultural analysis presentations Week 7: Recruitment and Selection of International Assignees Pre-reading: Welch, D. 2003. Globalisation of staff movements: Beyond cultural adjustment, Management International Review, vol. 43, no. 2, pp. 149-169. Workshop: Recruitment and Selection of International Assignees Review of homework exercise on staffing IAs and selecting for IAs Activity selection interview for international assignee Issues in selecting candidates Activity selection exercise Repatriation Week 8: Remuneration Pre-reading: Sims, RH & Schrader, M. 2005. Expatriate compensation: an exploratory review of salient contextual factors and common practices, Career Development International, vol. 10, no. 2, pp 98-108. Workshop: Remuneration NOTE: Because the Hobart workshop falls on ANZAC Day, there will be no sessions held in Tasmania this week. The lecture material for this topic is recorded and may be accessed under the relevant section on MyLO. Homework: Download and listen to recorded lecture about compensation Download and complete international compensation exercise Bring to week 9 workshop Submit second literature critique due on Monday 22nd April Week 9: International training and Development Pre-reading: Burba, FJ., Petrosko, JM & Boyle, MA. 2001. Appropriate and inappropriate instructional behaviours in international training, Human Resource Development Quarterly, vol. 12, no. 3, pp 267-283. Harvey, M, Speier, C & Novicevic, M. 1999. The role of inpatriation in global staffing, International Journal of Human Resource Management, vol. 10, no. 3, pp 459-476.
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Workshop: International training and development Review homework exercise on international compensation Global training issues Activity instructional approaches Global Development Training for IAs Activity develop training approach for IAs coming to Australia Week 10: International Performance Management Pre-reading: Schuler, R S, Fulkerson, J R & Dowling, PJ. 1991. Strategic human resource measurement and management in multinational corporations, Human Resource Management, vol. 30, no. 3, pp. 365392. Woodford, K. & Maes, JD. 2002. Employee performance evaluations: Administering and writing them correctly in the multi-national setting, Equal Opportunities International, vol. 21, no. 7, pp 1-8. Workshop: International Performance Management International PM function PM for international assignees Activity - develop PM system Submit report on adaptation of HRM practices due on Monday 6th May Week 11: Labour Law and Employment Relations Workshop: Employment Relations International labour law International employment relations Week 12: International Joint Ventures and SMEs Pre-reading: Geringer, JM. & Frayne, CA 2000, Challenges Facing General Managers of International Joint Ventures in M Mendenhall & G Oddou (eds.) Readings and cases in international human resource management, South-Western, Cincinnati, pp. 406-418. Workshop: International Joint Ventures and SMEs Introduction to IJVs Venture management and HRM in venture SMEs and IHRM Homework: Prepare list of topics you would like to have the lecturer review during week 13 workshop Week 13: Unit review and exam preparation Workshop: Unit review and exam preparation
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Assessment
Assessment Schedule
In order to pass this unit you must achieve an overall mark of at least 50 per cent of the total available marks. Details of each assessment item are outlined below. Assessment Item Literature critiques Value 10 marks (5 marks per critique) Due Date 2pm on Mon 18 March and Mon 22 April Week 6 Length 500 words each
15 marks
20 minutes
20 marks
1750 words
55 marks
3 hours
* Word Limit: The word count includes such items as headings, in-text references, quotes and executive summaries. It does not include the reference list at the end of the assignment.
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evaluating the merits of the contribution (e.g. the logic of the arguments, rigour of the research, comparing the merits of the articles against other literature); determining the implications of the articles for further development of IHRM practice; effectively reading academic articles and communicating your conclusions in a written report.
Each report should review one academic journal article you have read about one of the following topics: Week 4: Culture Week 8: Strategy, Recruitment and/or selection. Each report should be approximately 500 words long and be in the following format: Subject area of the paper read 150 words A short summary of the article's contents. For example: the article reports research that examines the relationship between national culture and performance management. The research was conducted by conducting case studies of 8 companies in 5 countries. Critical comment on the paper 150 words Consideration of the merits of the argument presented in the paper, discussion of what the author(s) concluded (e.g. if empirical research - what has been found; if theory building - what has been proposed), generation of criticism or counter-arguments, and so forth. Implications of the work for IHRM practice 200 words Identification of at least one HRM practice to which the work could be applied and discussion of how the practice could be adapted in light of the research findings.
The reports must uploaded to MYLO by 2pm on the due dates. Reports must include a copy of or web link to the original article. Assessment Criteria: Task Length: Due Date: Value: Refer to page 16. 500 words each 18 March and 22 April, 2013 10 marks overall (5 marks per paper)
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Critique 1 Critical evaluation of Strengths & Weaknesses Critique 1 Determinati on of implications for IHRM practice Write using academic language and structure. Correctly apply School of Managemen t referencing protocols
Key concepts and research focus Key concepts and research focus / / core issue are identified. core issue are identified. Research method or central Research method or central argument is described in detail. argument is described broadly. Key findings or conclusions are Key findings or conclusions are explained in detail. explained broadly. One or more strengths identified Clear and convincing explanation of how it affected the value of the work One or more weaknesses identified Clear and convincing explanation of how it affected the value of the work Very detailed explanation of at least one HRM practice to which the work could be applied Very detailed and specific suggestions about how practice could be adapted to incorporate key findings of the work Detailed explanation of at least one HRM practice to which the work could be applied Detailed and specific suggestions about how practice could be adapted to incorporate key findings of the work.
Key concepts are identified. Some details about the research method or central argument. Some details about key findings or conclusions.
Key concepts are identified. Very little detail about research design or central argument. Incorrect or no discussion of key findings and conclusions.
Key concepts are incorrectly or not identified. Incorrect or no detail about research design or central argument. Incorrect or no discussion of key findings and conclusions. No strengths identified
/1.5
One or more strengths identified Unclear explanation of how it affected the value of the work
/1
/1 One or more weaknesses identified No or unclear explanation of how it affected the value of the work Identifies at least one HRM practice to which the work could be applied Broad suggestions about how practice could be adapted to incorporate key findings of the work. Identifies a broad area of HRM to the work could be applied Does not specifically explain how the work could be incorporated into HRM practice No weaknesses identified
/1.5 Does not specifically identify a HRM practice to which the work could be applied Does not discuss how the work could be incorporated into HRM practice. Writing style is unclear; lacks logical flow and structure; substantial grammatical errors
Writing style is clear; logical flow and structure; A concise well developed argument in fluent discipline-specific academic language. No spelling or grammatical errors. All sources cited in text. In-text citations provide all the required information. All information in correct order and format. All sources cited in reference list. Reference list contains all required information in correct order and format. All sources cited in reference list.
Writing style is mostly clear Argument is generally logical, concise and coherent, and mostly in discipline specific academic language. Some spelling or grammatical errors. All sources cited in text. In-text citations provide most of the required information. Minor errors in the order of information or in formatting. All sources cited in reference list. Reference list contains most of the required information. Some minor errors in the order of information and/or formatting.
Some sources not cited in text. In-text citations do not provide required information. Citations are incorrectly formatted. Reference list does not contain details for all sources cited in text of assignment. Major errors in the order of information and / or formatting.
Assessment Submission Rules: Rule 1: Failure to acknowledge sources will lead to an overall fail grade. Rule 2: Incoherent English writing will lead to a fail grade and writing that is difficult to understand will result in reduced marks because it inhibits understanding of written material.
Total /5
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Group members:
CR (Credit) 60% - 69% Explanation of Hofstede framework is detailed and accurate on most dimensions Explanation of Kluckhohn & Strodtbeck framework is detailed and accurate on most dimensions Appropriate conclusions, supported by mostly meaningful evidence. PP (Pass) 50% - 59% Explanation of Hofstede framework is broad and inaccurate on some dimensions Explanation of Kluckhohn & Strodtbeck framework is broad and inaccurate on some dimensions Appropriate conclusions, supported by some meaningful evidence. NN (Fail) 0% - 49% Explanation of Hofstede framework misses some dimensions or is incorrect on most dimensions Explanation of Kluckhohn & Strodtbeck framework misses some dimensions or is incorrect on most dimensions Conclusions are unstated or unclear, conclusions partially supported by evidence. /4 Score /2
/2
Evaluation of cultural systems using relevant theoretical frameworks Explanation of implications for human resource management.
/4
Insightful, convincing discussion of implications for HRM practices Well organised and structured presentation communicating all findings.
Logical discussion of implications for HRM practices Fairly well organised presentation communicating most findings. Presenter engaged audience through: eye contact volume & tone of voice fluent speech some use of examples some props and media
Some discussion of implications for HRM practices Partially organised presentation communicating at least half of the findings.
Incorrect or missing discussion of implications for HRM practices Fragmented presentation communicating some research findings. /1
Organised presentation communicating all findings. Presenter engaged audience through: eye contact and body language pitch, volume & tone of voice fluent speech; minimal reading of notes some real world examples to clarify content props and media Responds effectively to all questions posed by audience
Presenter engaged audience through: eye contact and body language pitch, volume & tone of voice fluent speech, without reading notes real world examples to clarify content props and media to keep the audience interested Effectively listens and responds convincingly to all questions posed by audience
/2 Presenter engaged audience through: some eye contact volume of voice some fluent speech Presenter engaged audience through: some eye contact some fluent speech while reading notes
Comments:
Mark
/ 15
17
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Discussion of effective performance Discussion of culturally appropriate performance Explanation of HR practice Discussion of effective performance Discussion of culturally appropriate performance Explanation of HR practice Discussion of effective performance
HD (High Distinction) 80% 100% Very detailed explanation of purpose and execution of the HR practice. Applies comprehensive knowledge of HR theory from academic literature to support recommendations. Convincing conclusions, fully supported by meaningful evidence. Very detailed explanation of purpose and execution of the HR practice. Applies comprehensive knowledge of HR theory from academic literature to support recommendations. Convincing conclusions, fully supported by meaningful evidence. Very detailed explanation of purpose and execution of the HR practice. Applies comprehensive knowledge of HR theory from academic literature to support recommendations.
Report rubric: Cultural Adaptation of IHRM Function DN (Distinction) CR (Credit) 70% - 79% 60% - 69% Detailed explanation of purpose Broad explanation of purpose and and execution of the HR execution of the HR practice. practice. Applies broad knowledge of Applies relatively detailed knowledge HR theory from academic of HR theory from academic literature to support literature to support recommendations. recommendations. Appropriate conclusions, fully supported by meaningful evidence. Detailed explanation of purpose and execution of the HR practice. Applies broad knowledge of HR theory from academic literature to support recommendations. Appropriate conclusions, fully supported by meaningful evidence. Detailed explanation of purpose and execution of the HR practice. Applies broad knowledge of HR theory from academic literature to support recommendations. Appropriate conclusions, supported by mostly meaningful evidence. Broad explanation of purpose and execution of the HR practice. Applies relatively detailed knowledge of HR theory from academic literature to support recommendations. Appropriate conclusions, supported by mostly meaningful evidence. Broad explanation of purpose and execution of the HR practice. Applies relatively detailed knowledge of HR theory from academic literature to support recommendations.
Student name: PP (Pass) 50% - 59% Basic explanation of purpose and execution of the HR practice. Applies reasonable knowledge of HR theory from academic literature to support recommendations. Appropriate conclusions, supported by some meaningful evidence. Basic explanation of purpose and execution of the HR practice. Applies reasonable knowledge of HR theory from academic literature to support recommendations. Appropriate conclusions, supported by some meaningful evidence. Basic explanation of purpose and execution of the HR practice. Applies reasonable knowledge of HR theory from academic literature to support recommendations. Appropriate conclusions, supported by some meaningful evidence. Writing style lacks some clarity; flaws in logical flow and structure; Spelling or grammatical errors.
NN (Fail) 0% - 49% Incorrect or no explanation of purpose and execution of the HR practice Applies basic knowledge of HR theory from academic literature to support recommendations. Conclusions are unstated or unclear, conclusions partially supported by evidence. Incorrect or no explanation of purpose and execution of the HR practice. Applies basic knowledge of HR theory from academic literature to support recommendations. Conclusions are unstated or unclear, conclusions partially supported by evidence. Incorrect or no explanation of purpose and execution of the HR practice. Applies basic knowledge of HR theory from academic literature to support recommendations. Conclusions are unstated or unclear, conclusions partially supported by evidence. Writing style is unclear; lacks logical flow and structure; numerous spelling grammatical errors.
Score
/2
/2
/2
/2
/2
/2
/2
/2
Discussion of Appropriate conclusions, fully culturally Convincing conclusions, fully Appropriate conclusions, supported supported by meaningful appropriate supported by meaningful evidence. by mostly meaningful evidence. evidence. performance Write using Writing style is clear; Writing style is clear; Writing style is mostly clear; academic Mostly logical flow and logical flow and structure; Generally logical flow and structure; language and structure; Minor spelling or No spelling or grammatical errors. Some spelling or grammatical errors. structure. grammatical errors. Assessment Submission Rules: Rule 1: Failure to acknowledge sources will lead to an overall fail grade. Rule 2: All sources must be correctly acknowledged using the Harvard Referencing Style
/2
/2
Total /20
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Your final examination for this unit will be held during the scheduled examination period as indicated by Student Administration in correspondence to you. Examinations will normally be scheduled Monday to Saturday inclusive. Examinations may be held during the day or evening and students should consult the university information which will be made available towards the end of semester. You are advised to make any necessary arrangements with employers now for time off during the examination period to sit this examination. Your participation at the scheduled time is not negotiable unless there are exceptional circumstances. Note that you will be expected to sit the examination at your recorded study centre. Supplementary Exams: Except in special circumstances and on the recommendation of the unit coordinator or the Head of School, a student who fails will not be granted a supplementary examination.
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discretion of the lecturer and school. The relevant form can be found at the following website: http://www.studentcentre.utas.edu.au/examinations_and_results/forms_files/index.htm#eits. Students with a non-English speaking background may be permitted to take a bilingual dictionary into an exam. This dictionary must not be annotated that is, it must have no notes written in it. Students must request permission from the Student Centre in order to use a bilingual dictionary.
Submission of Coursework
Lodging Coursework
All Coursework must have the School of Management Assignment Cover Sheet, which is available as a blank template from the School of Management website: http://www.utas.edu.au/mgmt/student.htm. All assignments must include the tutors name on the assignment Cover Sheets when they are submitted. If this is not done the assignment will not be accepted and therefore will not be marked. Please remember that you are responsible for lodging your Coursework on or before the due date. We suggest you keep a copy. Even in the most perfect of systems, items sometimes go astray. Assignments must be submitted electronically through the relevant assignment drop box in MyLO. Launceston students will also submit a hardcopy to the lecturer; lecturers on other campuses may request similar. All coursework must be handed in by 2.00pm on the due date.
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The second is the Harvard Referencing System Style Guide, which can be accessed from the UTAS library (http://utas.libguides.com/content.php?pid=27520&sid=199808). The Harvard Referencing System will be used in all School of Management units, and students are expected to use this system in their assignments.
If you have any doubts about how to refer to the work of others in your assignments, please consult your lecturer or tutor for relevant referencing guidelines, and the academic integrity resources on the web at http://www.utas.edu.au/tl/supporting/academicintegrity/index.html. The intentional copying of someone elses work as ones own is a serious offence punishable by penalties that may range from a fine or deduction/cancellation of marks and, in the most serious of cases, to exclusion from a unit, a course, or the University. The University and any persons authorised by the University may submit your assessable works to a plagiarism checking service, to obtain a report on possible instances of plagiarism. Assessable works may also be included in a reference database. It is a condition of this arrangement that the original authors permission is required before a work within the database can be viewed. For further information on this statement and general referencing guidelines, see http://www.utas.edu.au/plagiarism/ or follow the link under Policy, Procedures and Feedback on the Current Students homepage.
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Study Schedule
Week Start of Week Text Chapter Topic Due Dates
1 2 3 4 5
1 5
2 &3 8&9
Recruitment, selection and repatriation of international assignees Remuneration Literature critique due
22 April
11
9 10
29 April 6 May
10 12
Training and Development Performance Management Report on adaptation of HRM practices due 2.00pm on Monday, 6 May
11 12 13
7 4
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