Demystified

Etiquette is defined as: the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life

Things to do when sending e-mail: Keep emote icons to a minimum; i.e.., :) Use spell checking. Most e-mail software packages have spell checking and it can be set to check each message before sending

Things to do when sending e-mail: Zip attached files. Three reasons for this:
Reduces file size Protects against firewalls stripping attachments If multiple attached files, makes easier to unpack

Things to do when sending e-mail: Before sending large attachments, send a short message to the recipient informing them of what you are about to do, and wait for their response. Remember we still have people on dial-up

Things to do when sending e-mail: Be sure to complete the subject line of the email, and please do not use the following as subjects:
Hi HAPPY NEW YEAR TO YOU MY DEAR FRIEND!!!!

Things to do when sending e-mail: Remember the written word, unlike a conversation, can be interpreted/mis-interpreted very easily. Choose your words carefully.

Things to do when sending e-mail: Also, do not capitalize (i.e.., ALL UPPERCASE) unless you really mean it. CALL ME! is interpreted differently than call me.

Things to do when receiving e-mail: Even if you dont have time to fully respond to an email, be sure to let the sender know you have received it!