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TABLE OF CONTENTS
Introduction............................................................................................................................................................5
HowtoUseTeamworkPM......................................................................................................................................6
FirstLookatyourTeamworkPMAccount..............................................................................................................7
Projects...................................................................................................................................................................8
SettingupaNewProject....................................................................................................................................8
CopyingAnotherProject.....................................................................................................................................8
AccessingYourProjects......................................................................................................................................8
Starring/Unstaring..............................................................................................................................................9
ProjectReport.....................................................................................................................................................9
ProjectRoles.......................................................................................................................................................9
ProjectLogo......................................................................................................................................................10
ProjectDates....................................................................................................................................................10
ProjectAnnouncement.....................................................................................................................................10
ProjectLook&Feel...........................................................................................................................................10
Archiving...........................................................................................................................................................10
DeletingaProject.............................................................................................................................................11
Milestones............................................................................................................................................................12
ViewingAllMilestones.....................................................................................................................................12
AddingaMilestone...........................................................................................................................................12
AddingMultipleMilestones.............................................................................................................................12
ExportingtoCalendarApp................................................................................................................................13
Tasks.....................................................................................................................................................................14
ViewingTasks&Tasklists..................................................................................................................................14
TaskLists...........................................................................................................................................................14
TaskListCreation..............................................................................................................................................14
TaskListTemplates...........................................................................................................................................15
CompletedTaskLists........................................................................................................................................15
ActiveTaskListOptions....................................................................................................................................15
IndividualTasks.................................................................................................................................................16
AddingaTask....................................................................................................................................................16
QuicklyAddMultipleTasks...............................................................................................................................16
CompletedTasks...............................................................................................................................................16
ActiveTaskOptions..........................................................................................................................................18
Messsages.............................................................................................................................................................19
ViewingMessages............................................................................................................................................19
MessageCategories..........................................................................................................................................19
AddingaMessage.............................................................................................................................................20
Emailintegration.............................................................................................................................................20
EmbeddingGoogleDocsandProofHQintoyourMessage..............................................................................20
Files.......................................................................................................................................................................21
ViewingFiles.....................................................................................................................................................21
SortingFiles......................................................................................................................................................21
Categories.........................................................................................................................................................21
MovingFiles......................................................................................................................................................21
CommentingonaFile.......................................................................................................................................21
UpdatinganExistingFile...................................................................................................................................22
DownloadingFiles.............................................................................................................................................22
FileSpace..........................................................................................................................................................22
DeletingaFile...................................................................................................................................................23
Permissions&People...........................................................................................................................................24
Administrators..................................................................................................................................................24
ProjectAdministrator.......................................................................................................................................24
OwnerCompanies&ClientCompanies............................................................................................................24
DeletingaCompany..........................................................................................................................................25
AddingaUser...................................................................................................................................................25
MovingaUser...................................................................................................................................................25
UserNumberLimits..........................................................................................................................................25
DeletingaUser.................................................................................................................................................25
File/Message/TaskPrivacy...............................................................................................................................26
TaskPermission................................................................................................................................................26
TimeTracking.......................................................................................................................................................27
TaskTimer.........................................................................................................................................................27
ProjectTimer....................................................................................................................................................27
TimeReports.....................................................................................................................................................27
Edit/DeleteTimeEntries...................................................................................................................................28
Notebooks............................................................................................................................................................29
NotebookView.................................................................................................................................................29
NotebookCategories........................................................................................................................................29
CreatingNotebooks..........................................................................................................................................29
NotebookOptions(WhenClosed)....................................................................................................................30
NotebookOptions(WhenOpen)......................................................................................................................30
Calendar................................................................................................................................................................31
Calendarview...................................................................................................................................................31
Milestones........................................................................................................................................................32
Editing/DeletinganEvent.................................................................................................................................32
Subscribing.......................................................................................................................................................32
RiskRegister.........................................................................................................................................................33
ProjectRiskRegisterOverview.........................................................................................................................33
AddingNewRiskEntry......................................................................................................................................33
Editing/DeletingaRiskEntry............................................................................................................................33
RiskReport........................................................................................................................................................33
Resources.............................................................................................................................................................34
AddingaResource............................................................................................................................................34
SecurityIssuesconcerningResources..............................................................................................................34
Statuses................................................................................................................................................................35
UpdatingYourStatus........................................................................................................................................35
ViewingStatuses...............................................................................................................................................35
Internationalization..............................................................................................................................................36
Date/DayFormat&Timezones........................................................................................................................36
Security.................................................................................................................................................................37
SSL.....................................................................................................................................................................37
INTRODUCTION
ABriefintroductiontoTeamworkPM
Teamwork Project Manager is an online application that helps you get organized and take control of your
current projects, task lists, milestones, files, notebooks, resources and time. It is aimed at anyone who has
multipleprojectsonthego.Theapplicationisperfectforanytypeoforganization,group,teamorindividual.
Itisfullysupportedsoftwarethatisconstantlybeingimprovedandupgraded.Ifyouhaveanysuggestionsor
featurerequests,youllfindabuttonforthisatthebottomofeverypageinTeamworkPM.
FurtherQuestions
Thismanualisdesignedtogiveyouathoroughintroductiontoyourprojectmanagementsolution,butifyou
have any questions, just click on the feedback & suggestions button at the bottom of your TeamworkPM
account,orvisitourwebsiteonTeamworkPM.net.
LookandFeel
Teamwork PM is designed so you can dive right in. Most of the features share the same layout to make
TeamworkPM as easy as possible to use. This manual is designed as a reference should you want to know
moreaboutacertainfeature,oryoujustwanttolookveryimportantandbusyforawhile.
MissingOptions?
Many of the options explained in this manual are not available to all users. Which options you see will be
largelybaseduponwhatprivilegesyouraccountadministratorhasgivenyou.
TeamworkPM is a completely online solution. You can access your account from any computer just by
navigatingtotheaddressofyourinstallationandloggingin.Wesupportthefollowingbrowsers:
o
o
o
o
o
InternetExplorer7,8,&9
Firefox3.5+
Safari4+
GoogleChrome
Opera
Loggingin
ToaccessyourTeamworkPMaccount,openyourwebbrowserandentertheaddressofyourinstallation.For
example,youraddresswillprobablylooksomethinglike
mycompany.teamworkpm.net
Youllbegreetedbyasimplepagewithyourcompanylogoandaloginboxtoenteryourusernameand
password.(Youraccountadministratorwillgiveyouthesedetails)Enteryourusernameandpasswordand
clickSignIn.
ForgottenUsernameorPassword
Ifyouforgetyourusernameorpassword,clickontheIforgotmyusername/passwordlink.Youwillbeasked
toentereitheryourusernameoremailaddress.Oncesubmitted,anemailwillbesenttotheemailregistered
toyouraccountwithatemporarypasswordforyouraccount.
KeepmeLoggedin
If you are at a computer you use often, you can check the keep me logged in option so you will be
automaticallyloggedineachtimeyouvisityourinstallation.
LoginwithanOpenIDInstead
TeamworkPMsupportslogginginwithOpenID.FormoreinformationonOpenID,visitopenid.net.
Whenyoufirstlogintoyouraccount,youllbebroughttoyourdashboard.Fromhereyoucangetanoverview
oftheprojectsinyouraccount,yourtasks,eventsandprojects.
1.
TopMenu
Changecurrentview,Dashboard,Everything(AllTasks),Projects,CalendarandStatuses
2.
YourProjects
MostRecentlyAccessedProjects
3.
Project&AccountMenu
SwitchProjectsQuickly,EditAccountdetails,UpdateStatusandLogout
4.
5.
6.
7.
Search
TasksandEvents
MostRecentProjectActivity
FeedbackButton
PROJECTS
ThebasicbuildingblockofyourTeamworkPMaccountwillbeprojects.ThereshouldbeaseparateProjectset
upforeachjob/project/companyinitiativeasyouseefit.ProjectscontainTasks,Milestones,Notebooks,Files,
Timetracking for that project, resources and more. Each project can be configured to give people in your
companydifferentlevelsofaccess,alongsideclientsfromanothercompany.
Hereyoucangiveabriefdescriptionoftheprojectforotherstosee
ClientTab
SelectwhetherornotthisprojectisforaClient,orjustaninternalproject.Ifyou
selectYes,thisprojectisforoneofourclientsyouwillbegreetedwithmore
options.Youcanselectanexistingcompanyorclient,orenterthenameofanew
companyorclient.
FeaturesTab
Here you can turn on or off various features of the project. This can be changed
laterundertheprojectsettings.
Viola!Youvecreatedyournewproject!
Youcanalsoaccessitfromthelefthandsidepanelinthedashboard.Ifyoucant
seeyourprojecthere,justclickViewallActiveProjectstoseethelistexpand.
TopMenuLeft
Onthetoplefthandsidemenu,youcanclickontheprojectstabtobringupalistof
all active projects you have access to. These are split into tabs including Current,
Late&Completeprojects.YoucanalsoaccessaProjectChartfromhere.
TopMenuRight
Onthetoprighthandmenu,thereisanoptionSwitchProject.Clickingonthiswill
bring down an option box with your 5 most recently accessed projects. There are
tabsatthetopofthisboxthatallowyoutoviewyourStarredorAllprojects.Atthe
bottom of this box, there is a search box you can start typing some letters or the
nameoftheprojectandoptionsofclosematcheswillappear!Howuseful!
Oh, and just to make your life easier, nearly all mentions of your project name throughout your
installationwillactuallybealinktothatproject.
STARRING/UNSTARING
To help you keep track of your top/pertinent/favourite projects, you can Star them. This will allow you to
select from Starred projects in the drop down search, or just get dashboard updates from your starred
projects. If selected, you will only see Late, Upcoming and Due Today notification badges for items in your
starredprojects
Tostaraproject,simplyclickthegreyedoutstartotheleftoftheproject,orintheProjectoptionsmenu,you
canselecttostartheproject.Unstaringworksinthesameway.
PROJECT REPORT
To get a full report of theproject,click
ontheProjectOptionsbutton
This will present you with a full
overview of the project, including
Milestones, Task Lists, Tasks, Status of
Milestones and Tasks, and Time logged
todate.
ForeasyPrinting,thisreportcanbeexportedtoPDF,simplyclickthebuttononthetopright
handsideofthereport.
PROJECT ROLES
Youcandefinespecificrolesforpeopleforyourproject.Thiscanbehelpfultoseewhoisresponsibleforeach
areaonthisparticularproject.TheirrolewillappearundertheirnameontheProjectOverviewpage.Toaccess
theProjectRolespage,selectitfromtheProjectOptionsdropdownmenu.
Toaddanewrole,selectthe+AddRolebuttononthetoprighthandcorneroftheProjectRoleswindow.A
newwindowwillaskyoufortheRolesNameandDescription,aswellasselectingwhatpersonorpeopleyou
wishtoassignthisroleto.
Toremoveapersonfromarole,simplyselectRemove[PersonsName]fromthisRole.
PROJECT LOGO
In the Project Options dropdown menu, select Project Logo. This will take you to the Logo upload page,
whereyoucanselectanimagefromyourcomputertouseasthelogoforthisproject.
PROJECT DATES
The timespan of your project can be defined in the Project Dates option (under Project options). You can
selectastartdateandanenddatefortheproject.Thesedateswillshowunderneaththeprojectlogoonthe
mainprojectoverviewpage.
Toremoveprojectdatesalreadyentered,selecttheoptiontoremoveinthesamewindowyouenterthedates
into.
PROJECT ANNOUNCEMENT
Ontheprojectoverviewpage,youcanhaveanannouncementatthetopofthemainsectionofthepage.This
canbeusefulfortellingallpeopleontheprojectanimportantannouncement,update,websitelinkandsoon.
To create/edit this, on project options button, click Project Settings. Under Project Announcement, you can
editthemessage,andeditwhetherornottohaveitdisplayed.
StartPage
Youcanchangewhichpageusersaresenttowhentheyfirstentertheprojectpage
ProjectTabs
Selectwhichtabsyoudo/donotwantdisplayedinthisproject
ContactDetails Ontheprojectoverviewpage,youcandecidenottoshowpeoplescontactdetails.
This is useful if your project is being collaborated on by clients that do not know
each other or outside contractors. It is also used to ensure all communication
betweenyourclientsstayswithinTeamworkProjectManagerandyourclientsare
notabletoemaileachotheroutsideofyourinstallationastheircontactdetailsare
notdisplayed.
ARCHIVING
ArchivedprojectsdontdisplayactivityintheDashboardorProjectOverviewscreens,andcannotbeedited
untiltheyhavebeenmarkedasActiveagain.
To mark a project as Archived, go to Project Settings under Project Options. Under Status, you can select
ActiveorArchivedandthenclickSave.
DELETING A PROJECT
If instead of archiving yourproject,you wish todelete it, youcan select theDeleteProject option from the
ProjectOptionsdropdownmenu.
BeCareful,thiswilldeleteallofthefilesandtasksinthisproject.
Thinkaboutarchivingyourprojectinstead.
MILESTONES
Large milestones for your project can easily be added and tracked on
TeamworkPM. These Milestones will automatically be entered into the
company calendar as well as the milestones section of the project.
The milestones view can easily be exported for printing. Simply select the Printable Calendar
optionnearthetoprighthandcorneroftheMilestonesview.
ADDING A MILESTONE
ToaddaMilestonetoaproject,simplyclicktheMilestonestabinyourproject.Atthetoprighthandsideof
theMilestoneswindow,thereisabutton,similartotheaddprojectbutton,allowingyoutoaddaMilestone.
Youcanthencompletethefollowingfields;
MilestoneName
Doeswhatitsaysonthetin!
WhenisitDue?
DatetheMilestonewillbeshownforcompletion
WhosResponsible?
StaffmemberresponsibleforcompletionofMilestone
IsitPrivate?
Selectingthiswillmakethemilestoneonlyviewabletoyourcompany
NotifybyEmail?
SelectwhethertoNotifyResponsiblepersonofnewMilestone
Emailreminder?
Selectwhethertosendareminderemail24hoursbeforeduedate
OntheProjectOverviewscreen,onthelefthandside,youwillseeanoptionAddMultipleMilestones.This
willallowyoutoaddupto10milestonesatonce.Optionsforthesemilestonesarethesameaswhenentering
asinglemilestone.
Ifyouwishtoenterlessthan10,justleavetheunwantedfieldsblankandtheywillbeignored.
On the Milestones tab in a project you can subscribe to the iCal feed to get your milestones to show up in
GoogleCalendar,Outlook2007,iCaletc
Togetmilestonesacrossallprojectstoshow,clickAllitemsthenchoosetheAllMilestonessection.Subscribe
totheiCalfeedonthispagetogetafeedofallmilestonesacrossallprojects.
TASKS
Tasks signify specific jobs/items to be completed. Unlike milestones which give a
specificpointintimewhenasignificantpartoftheprojectisreached,tasksarejob
centrictotheactualworktobecompleted.
AllActiveTasks
Youcanspecifywhostasksyouwishtoview,andforwhattimeframeon
therighthandsideofthetaskswindow.TheAllTasksReportcanalsobe
accessed from here. This report will show you your chosen tasks in a
printablereportlayout,includingalldetailsofthecurrenttasks.
AllCompletetasks
At the top of this window you can select From, To, and Who. This will
deliverareportstylelayoutdetailingcompletedtasksbyProject,TaskList,
Priotiry, completed by, Dates, Times and so on. You can download this
reportasPDForExcelbyusingthebuttoninthetoprighthandsideofthe
taskwindow.
TASK LISTS
Tasklistsaresimplyacollectionofindividualtasks.Tasklistscannotbeassignedtopeoplebuttheindividual
tasksinalistcanbeassignedtomultiplepeople.Whenviewingyourtasks,theywillbeseparatedintotheir
respectiveTaskLists.AllactivetaskscanthenbeseenonthelefthandcolumnintheTasksview.
Notes
EnteranynotesforthisTaskList
Template
IfyouhaveTaskListtemplates,youcanselectfromthemhere
Milestone
YoucanassociatetheTasklistwithaMilestone.SelectfromDropdownmenu.
EditTaskList
SortTasks
QuicklyaddTasks
Popupwindowallowsforquickadditionofmultipletasks.Simplytypeone
tasknameperline,thenassigntotherelevantpersonanddate.
MoveDatesorreassign
Givestheoptiontoreassignallthetasksonthelisttoaspecificperson,or
to change the dates of the tasks due. Dates can be specified or pushed
forwardbyacertainnumberofdays.
Collapse
Collapsesthelistoutofview
GenerateReport
TimeReport
You can export time logged in CSV or Excel format by selecting start and
enddates.
Delete
DeletestheTaskListandAllassociatedtasks
INDIVIDUAL TASKS
Tasklistsareallverywell,butwithouttasks,theywouldleadalonelypointlessexistence.Individualtasksare
oneofthekeyelementsinTeamworkPM,andthefoundationtotrackingyourprojectsprogress.Taskscontain
a Task Name, Completion date, details of the task, who is to complete the task, who can see the task and
more.
ADDING A TASK
Whenyouhavecreatedatasklist(seeprevioussection),abutton+AddaTaskwillappearbelowthetask
list title. This will expand the area at thebottom of the task list to show the options available when adding
yournewtask.
Who&When
MultiplePeople
Youcanalsoassignanytasktomorethanoneperson,selectMultiplePeopleanda
list of the available people you can assignthe task to will appear, allowing you to
selectmorethanonepersonforthetask.
SelectingEachSelectedPersonmustdothiswillcreatethistaskseparatelyforeach
selectedpersonasopposedtohavingmultiplepeopleassignedtoonetask.
Description
Detaileddescriptionofthetask
Privacy
Selectwhetheronlyyourcompanyofbothyouandanyclientcompanycanview
Priority
SelectfromLow,MediumorHighPriority.Thiswillshowasaniconnexttothetask.
Files
Youcanassociateataskwithfilesbyeitheruploadinganewfile,orchoosingfrom
thefilesalreadyintheFilessectionofthecurrentproject.
COMPLETED TASKS
OnaTaskListwithsometaskscompleted,abuttonwillappearatthebottomofthetasklistintheTasksView
allowingyoutoseethecompletedtasks.
IfalloftheTasksarecompleted,theTaskListwillbemarkedasComplete.Completedtasklistsarelistedon
thelefthandpaneintheTasksview.Youcanaddatasktothislistbyselectingit,andaddingataskasnormal.
ThelistwillthenbemarkedActiveandmovedtoyouractivetasklists.
This will give a simple view of the task, including all comments and files
associated with this task. From here you can also add a comment to the
task. When adding a comment, you can select the privacy level of the
commentalongsidewhethertonotifyamemberoftheprojectaboutyour
comment.
AddaComment
AswithaddingacommentintheViewTaskdetailsview,butdonethrough
asimplepopupwindow.
EditPerson,DueDateetc
Allowsyoutochangealloftheoptionsforthetask,andisthesameviewas
theviewduringtaskcreation.
LogTime
Tologtimespentonaspecifictask.Thiswillallowyoutologtimeagainst
thetaskbyPerson,Date,StartTime,TimeSpent,Whetherornotthetime
isbillable,andabriefdescription.
Thisloggedtimewillshowbothontherelevantprojectreports,andonthe
usersoveralltimeloggedreport.
StartTimer
Thetimeroptionwillrunatimerinthebottomofthe
window.Itshowstimeelapsedsofar,aPausebutton,an
optiontomarkthetimebillable,aButtontoLogthe
timewhenyouvefinishedwork,andthenameofthe
task.Ontherighthandsideofthetimerisalsoanoption
toclosethetimerwithoutlogginganytimeagainstthetask.
AttachFiles
MoveTask
Opensthefileuploadcomponent,allowingyoutouploadafiletothe
projectandassociateitwiththetaskinquestion.
SimplepopupwillallowyoutoselectaTaskListtomovethetaskto
Set%Complete
Setthepercentcompletefromthedropdownoptions
SendReminder
Delete
Deletesthetask.Weknowaccidentshappen,soifyoudothisinerror,the
information banner at the top of the screen will allow you to undo
deletion.SimplyclickUndo
MESSSAGES
Communicationiscentraltoanysuccessfulproject.TeamworkPMallowsyourwhole
team to see communications between team members, and integrates email
communicationssoyoucanstoreallprojectcommunicationinsideyourTeamwork
PMinstallation.Youcanalsoattachfiles,notifyteammembersandmore.
VIEWING MESSAGES
Simplynavigatetotheprojectyouwishtoviewmessagesfrom,andselectthemessagestab.Thiswilldisplay
themessagesorderedbymostrecentlycreated/repliedto.
Eachmessagewillshowthefollowing;
1. MessageTitle&CategoryMessageisin
2. NumberofReplies&DetailsofLastreply(IfAny)
3. DetailsofWhoCreatedOriginalMessageandWhen
4. IntrotextfromtheMessage
5. ViewMessage&ResponsesLink
MESSAGE CATEGORIES
Tohelpyoukeeptrackofmessages,eachmessageisplacedintoamessagecategory.Thiscanbeveryhelpful
especially in larger projects where there are many different elements to the project, for example, website,
stationary,invoicesetc.
When you are creating a message, you must allocate it to a category. You can alternatively select New
Category,andatextboxwillappearallowingyoutoenterthenameofthenewcategory.
Whenviewingmessagesinthemainmessagesview,allmessagesaredividedbycategoryonthelefthandside
pane,allowingyoutoeasilyviewallmessagesconcernedwiththerelevantareaofyourproject.
Youcanalsoaddacategorybyselectingtheeditbuttonthecategorieslistinthelefthandpanel.At
thebottomofthecategorieslist,youcanaddanewcategorynameandpressadd,simple!
ADDING A MESSAGE
SimilarlytoTaskListsandProjects,toaddanewMessage,clickonthe+AddaMessagebuttononthetop
rightofthemessagesview.Creatinganewmessageisverysimple,andtheoptionswillbefamiliarfromother
partsofTeamworkPM.
Subject
EntertheTitleofyourMessage
Category
SelecttheMessageCategory.(SeeMessagecategoriesaboveformore)
TypeyourMessage
TheBodyofyourmessage
Notify
Selectwhotonotifybyemailaboutthismessage
Privacy
Selectwhetherclientcompaniescanviewthismessage
Files
From here you can upload a file or select a file from the Projects existing files to
associatewithyourmessage.
E-MAIL INTEGRATION
WhenanewmessageormessagereplyisaddedtoTeamworkProjectManager,anemailnotificationissentto
peoplewhohavebeenselectedtoreceiveanotification.
ThesepeoplecanreplytotheemailfromtheiremailclientsuchasOutlook,Thunderbird,Gmailetcandtheir
emailwillautomagicallybeloggedasamessagereplyonTeamworkProjectManager.
YoucanalsochoosetodisablethisoptionusingtheProjectSettingspage.
BrowsetoadocumentonGoogleDocsandnotetheURLintheaddressbarofyourbrowser.
CreateaMessageCategorycalledMyGoogleDocuments
CreateanewMessageandgiveitaname
Placethefollowingcodeintotheeditor
<iframeheight="600"width="725"src="https://docs.google.com/YOURCODE"></iframe>
ChangetheYOURCODEbittomatchyourGoogleDocumentiD
Createyourmessageandnotifyyourcolleagues!
IfyouareusingSSLyouwillneedtoensureyourSRCstartswithhttps://andnothttp://
FILES
OneofthetruebenefitsofusingProjectManagementSoftwarelikeTeamworkPMis
thecentralisationofinformationandresources.Allowingthewholeteamtobeon
thesamepage,thisisespeciallysowhenitcomestothelatestversionsoffiles.
TeamworkPMhasacentralareaforallthefilesinyourproject,includingcategories
andversiontracking.
VIEWING FILES
FromyourProjectOverviewpage,selecttheFilestabfromthetopofthepagetoseetheFilesView.Eachfile
willshowathumbnailofitselfifitsanimagefiles,oraniconappropriatetothefiletype.Alongsidethis,itwill
alsodisplaythefilename,versiondetails,uploaderdetailsandfilecategory.
SORTING FILES
TheLefthandsidepanelinthemainFilesViewdisplaysadropdownmenutosortthefilesbyuser.Thereare
severalsortoptions,includingsortingbydateupdated,filename,andfilesize.
CATEGORIES
Files, like messages, can be placed into appropriate categories to allow you to track types of file with even
moreease.Toselectmessagesbycategory,simpleselectthecategoryfromthelistonthelefthandsideofthe
mainfilesview.
Categories can be created in the same manner as categories for messages. When you are uploading your
file(s), instead of selecting an existing category from the dropdown menu, select New Category, this will
makeatextfieldappearforyoutoenteryournewcategorynameinto.
Youcanalsoaddacategorybyselectingtheeditbuttonthecategorieslistinthelefthandpanel.At
thebottomofthecategorieslist,youcanaddanewcategorynameandpressadd,simple!
MOVING FILES
To move a file to another category, edit the file and choose a new category from the Category drop down.
Whenyousave,thefilewillbemovedtothecategoryyouselected.
COMMENTING ON A FILE
Inthemainfilesview,clicktheAddCommentoptionnexttotheversionofthefileyouwishtocommenton.A
popup will allow you to enter your comment, select the privacy level of your comment, and who to notify
aboutyourcomment.
Alternatively,ifyouclickonanyfileinthefilelist,youwillbebroughttoafilesummarypage,whereyoucan
alsoaddacommentinasimilarmannertotheabovemethod.
UploadingNewFiles
OnthemainFilesView,selectthe+UploadFilesbutton.Therearetwoversionsofouruploadertooltochoose
from. Our advanced uploader works with upto date browsers, but if for some reason you cant use our
advanceduploader,clickHavingProblems?TrytheBasicUploadertobebroughttoourbasicuploader.
AdvancedUploader
Touploadafile,clickBrowse.Thiswillallowyoutobrowseyourcomputer
and select the appropriate file. You can select more than one file by
holdingCTRLwhilstyouselectthefilesonawindowscomputer,orApple
CommandkeywhilstyouclickonaMac.
Toremoveafilefromyourlist,selectthefileandpressRemove.
Toremoveallfiles,clickReset
BasicUploader
Youcanuploaduptothreefileswiththebasicuploader,andmustselect
themoneatatime.ClickBrowsetofindthefileinyourcomputer.
Category
AswithMessages,FilesarealsoseparatedbyCategory.Selectacategory
fromthedropdownmenu,orchooseNewCategoryandatextfieldwill
appear,allowingyoutoenterthenameofanewfilecategory.
ProvideDescription
IfyouclickonProvideDescription,atextfieldwillappearallowingyouto
addadescriptiontoyourfile.
NotifyPeople
Clickingonnotifypeoplewillbringupalistofpeopleontheproject.Place
aticknexttoanyonetowishtonotifyaboutthefileupload.
The files privacy settings are also located here, and you can choose
whetherornotpeoplefromclientcompaniescanviewthefile.
DOWNLOADING FILES
Todownloadasinglefile,simplyclickDownloadnexttothefilethumbnailinthemainfilevieworDownloadin
thesinglefileview.
To download multiple files, on the main file view, under Download ZIP archive, click Select Files. This will
changeallofthefilesinthemainpaneltohaveacheckboxnexttothem.Simplycheckallthefilesyouwishto
download,andwhenyouredone,clickonDownloadinthelefthandpanel.
FILE SPACE
ThetotalFileSpaceforyourTeamworkPMinstallationcanbefoundonthelefthandpanelwhilstyouhavethe
main file View open. It displays the Percentage of your allocation you are currently using, Your Allocated
Space,yourFreeSpaceUsed,andyourFreeSpace.
YourallocationofFreeSpacevariesdependingonthePricePlanyouarecurrentlysignedupwith.
DELETING A FILE
Todeleteafile,yousimpleclickonthelittletrashcaniconthatisdisplayedbesideeachfileversiononthefiles
page.
ADMINISTRATORS
AnypersoncanbemarkedanAdministrator.
OwnerCompanyAdministrators
There is a difference in the types of administrator. People marked Administrator and part of the owner
companycandoabsolutelyanythingandseeallprojectsinyourinstallation.
ClientCompanyAdministrators
PeoplemarkedasAdministratorandnotpartoftheownercompany(partofaclientcompany)canonlysee
projectstheyaremembersof.Theycancreateprojectsbutcannotviewyourotherclientcompaniesorpeople
inthoseclientcompanies.Anyprojectstheycreateareassignedtotheownercompany.
PROJECT ADMINISTRATOR
TheProjectAdministratorpermissiontypeallowsyoutosetapersonthatisnotanoveralladministratorasan
administratoronaperprojectlevel.Therearetimeswhereyoumayneedtomakeapersonanadministrator
onlyonaspecificprojectwithoutlettingthemchangeinstallationsettingsorotherprojectsettings.
ProjectSpecificAdministratorscan:
Grantpermissionstousersonaproject
DeleteorEditmessagescreatedbyotherprojectmembers
DeleteorEdittimelogscreatedbyotherprojectmembers
DeleteorEdittaskscreatedorassignedtootherprojectmembers
Addnewuserstotheproject
Changeprojectsettingssuchas:
Active/inactivestatus
ProjectAnnouncement
ProjectDescription
ProjectLogo
ProjectStartTab
Whenyouaddaprojectoreditaproject,youcanassignthatprojecttotheclientcompany.Thisgroupsthe
projectbytheclientcompany.Youcanaddanymembersofyourclientcompanytoanyprojectandsettheir
permissionssoyoucancollaborateonthatprojectwiththem.
DELETING A COMPANY
Insettings,People,navigatetothecompanyyouwishtodelete.SelectDeleteThisCompany
DeletingaCompanywillalsodeletealluseraccountinsidethatcompany.Youhavebeenwarned.
ADDING A USER
UnderSettings,clickpeople,thenthecompanynameofthecompanyyouwishtoaddtheuserto.Underthe
companylogoyouwillseeanoption+AddaPersontoThis/YourCompany.
Youwillbeaskedtofillinthedetailsforthenewuser,includingapasswordwhichtheusercaneditlater.
ClickAddthisUserandyouredone
MOVING A USER
Administratorsoftheownercompanycanmoveusersfromonecompanytoanotherby:
ClickSettings
ClickPeople
ClicktheCompanytheuseriscurrentlyin
Click"Edit"ontheUserCard.
ChangetheCompanyfieldtothenewcompany
Clickthe"Updatedetails"button
DELETING A USER
Todeleteauser,navigatetothecompanypeoplepageasforaddinganewperson.Onthepersonsaccount
youwishtodeleteclickEdit.Intheeditingview,inthetoprighthandcornerofthepaneisadropdownmenu
calledUserOptions.SelectDeleteAccount.
FILE/MESSAGE/TASK PRIVACY
MostitemsinTeamworkProjectManagercanbesettoPrivate.Thismeansthatyoucanhaveitems(suchas
Tasks,Milestones,Messagesetc)privatetoindividualsinyourcompanyonly.Thisisusefulwhenyouneedto
discussfinancialsofaprojectanddonotwanttheclientcompanyuserstoseeit.
TASK PERMISSION
ThepermissionsfortasksworksinanOwner/Creatorfashion.IfapersonhasthepermissiontoAdd/EditTasks
onaproject,theycan:
Marktasksassignedtothemascomplete
Edittasksassignedtothem
Deletetaskstheycreated
Addtasksandassignthemtootherpeople
Edittaskstheycreatedandassignedtootherpeople
Theycannotmarkcompletetasksassignedtootherpeople
Theycannotedittasksassignedtootherpeople
Theycannotdeletetasksassignedtootherpeople
IftheuserisaProjectAdministrators/GlobalAdministrators,theycanAdd/Edit/Delete/Completealltasks
inthespecificproject
TIME TRACKING
Timetrackingwillhelpyouseehowlongeachpersonhasspentoneachtask.You
canalsoseparatethetimebetweenbillableandnonbillablehours,whichwillaidin
thegeneratingofaccuratetimereports.
TASK TIMER
InthemainTaskview,youcanviewthedropdownmenuforeachindividualtaskbyhoveringoverthetask.
Clickthisdropdownmenuwillgiveyouseveraloptions,allofwhicharediscussedinthetaskssectionofthis
manual.ClickontheStartTimeroption.
Thetimeroptionwillrunatimerinthebottomofthewindow.Itshowstimeelapsedsofar,aPausebutton,an
optiontomarkthetimebillable,aButtontoLogthetimewhenyouvefinishedwork,andthenameofthe
task.Ontherighthandsideofthetimerisalsoanoptiontoclosethetimerwithoutlogginganytimeagainst
thetask.
PROJECT TIMER
Sometimespentonaprojectcantreallybepinnedtoanindividualtask,whetheritsateleconferenceorjust
thinking time. If you wish to log time against the project as a whole, just click on the Time tab inside the
project.Onthelefthandside,youwillseeabuttonbelowthecompanylogocalledStartTimer.
Clickingthiswillbringupasimilartimertothetasktime,wherethetasknameisreplacedbytheprojectname.
Whenyouwishtologyourtime,pressLogTime.Apopupboxwillappearaskingyouforadescriptionofthis
time,andalsoinformingyoujusthowmuchtimeyouarelogging.
TIME REPORTS
LoggingyourtimeisntmuchusewithoutTimeReportstoshowyouwhosspendingtheirtimedoingwhat.
Therearedifferentlevelsoftimereportstosuityourneeds.
AllProjects
Generatingareportacrossallprojectscanbeagreatwayoffollowingaparticularpersons
timespentacrossprojects,andhowtimeisbeingspentbetweenvariousprojects.
Inthetoplefthandmenu,clickEverythingandAllTime.Hereyoucanchangethedatein
both from and to, alongside altering who the report is about, everyone or one particular
individual.IntheProjectsdropdown,youcanalsoselectwhetheryouonlywanttoseeactive
orbothactiveandarchivedprojects.Press+Updateafteryouvemadeyourselectionand
yououtputwillbedisplayedinthemainpanel.
Tomakeprintingtimereportseasier,youcanalsoexportyourcustomreportin
Excel,CSVorPDF.Easy!
Project
To get a time report for a specific project, simply navigate to the project and select Time
fromthetabs.Thesameeasyfrom,toandwhooptionsareavailableaswiththeAllProjects
report.Thedifferencewiththisoptionisthatonceyourreportisdisplayinginthemainview,
youcanalsochoosewhethertoEditorDeletetoappropriatetimelogentrybyclickingthe
buttonstotherightofeachrow.
Naturally,youcanexportthisreportinExcel,CSVandPDF.
TaskList
Finally, you can generate a time report by Task List. This report is slightly different to the
otherreportoptionssofar.Ifyounavigatetotheappropriateproject,selectthetaskspane,
and use the dropdown menu beside your task list, one of the options will be Generate
Report.Thisreportismoretaskcentric,allowingyoutochooseWhotheTaskwasassigned
to,WhatTypeoftasks,HowtoSorttheTasks,WhethertoIncludeLoggedTime,andwhich
formatyoudlikethereportitin.
NOTEBOOKS
Projects are full of knowledge that must be revisited many time over, whether its server
details,passwordsandlogins,orjustnotesandscribblings.TheNotebookonTeamworkPMis
anicesimplewaytorecordinformationforallpeopleontheprojecttoaccess,viewandedit.
NOTEBOOK VIEW
1.
2.
3.
4.
NotebookCategoryTitleandNotebookName
CurrentRevisionNumberandDetailsofLastUpdatetoNotebook
NotebookOptions
CategoryOptions
NOTEBOOK CATEGORIES
Your notebooks are separated into categories to keep them neat and tidy. When you are creating your
notebook,youmustselectacategory.IfintheCategorydropdownyouselectNewCategory,aboxwillappear
allowingyoutonamethenewcategory.
Inthemainnotebookview,notebooksarethenseparatedbytitlebars.Ontherighthandsideofthetitlebar,
therearealsotheoptionstoEditorDeletethecategory.IfyouselectEdit,youcanchangethenameofthe
categoryandaddacategorydescription.
SelectingDelete,youwillbeaskedifyouaresure,andtheNotebookcategorywillbedeleted.Thenotebooks
insidethecategorywillNOTbedeletedandwillexistinthemainNotebookviewwithoutaheader.
CREATING NOTEBOOKS
NavigatetotheappropriateProjectandpresstheNotebooktab.Press+AddaNotebook,andyoullbeasked
toputindetailsforthenotebookalongsidetheactualcontentoftheNotebookitself.
NotebookPageName
Thenameofthenotebook
NotebookCategory
Asdiscussedabove,placesthenotebookintoanappropriatecategory
Writeyourcontent
AfullWYSIWYGeditorallowingyoutocreateproperlyformattedpagesof
textandinfoforyournotebook.
Privacy
SelectwhetherthenotebookisviewabletoClientcompanies.
Notify
ChoosepeopletobenotifiedofthenewNotebook
EditThisPage
EditingaNotebookbringsupthesameoptionsaswhenyoucreatetheNotebook.
Thedifferencebeingthatyouareeditingtheexistingcontentofthenotebook.To
thisend,whenyoupressSaveasNewVersion,thenotebookwillnowbeknownas
Revision2orhowevermanyrevisionshavebeendonetothenotebook.Tostopthis
fromhappening,attheendoftheEditingview,thereisanoptionThisisJustaLittle
Change,whichwillsaveyourchangestothesameversionyouopened.
DownloadRevision#
AllowsyoutodownloadaPDFofthecurrentversionoftheNotebook
AllNotebooks
ReturnsyoutotheNotebookMainView
CALENDAR
Acentralcalendarforallofyourcompanymeetings,milestonesandespeciallythe
bossesbirthdayisaninvaluabletoolofTeamworkPM.
CALENDAR VIEW
YoucanviewthecalendarfromanypageinTeamworkPMbyclickingthe
Calendaroptioninthetopleftmenu.Whenyoufirstclickonthecalendar,
itwillshowthecurrentmonthwithfourbuttonsbeneath.Usetheleftand
right buttons to go forward and backwards a month, and click the down
arrow to select from a dropdown list of months and years. At any time,
youcanclickTodaytozapyoubacktothepresent.
AddinganEvent
Toaddanevent,simplyclickonthedateyouwishtoaddaneventto.Ifyouwantaneventovermultipledays,
simplyclickanddragtillyouveselectedthedaysyouwant.Thiswillbringupapopupallowingyoutoenter
theeventdetailsbyselectingthevarioustabs
EventName
NameofYourevent
Date
Thefromandtodatesandtimesofyourevent.Ifyoureventisforacertaintimeon
onedate,itwillappearasabulletpointonyourcalendar.Ifaneventspansseveral
days,itwillshowonthecalendarasacolouredbar.TomakeaneventanAllDay
eventwithnostartorendtimespecified,simplyclickAllDay.
Repeats
Ifyoueventrepeats,youcanmakeitautomaticallyrepeatbyselectingoneofthe
options in the dropdown box. Selecting an option here will also prompt you to
enterwhetherthereisanenddate,andifso,whenitis.
Type
SelectwhichtypeofeventfromtheDropDownmenu.Thecolouroftheeventtype
willbethecolourthatrepresentstheeventonthecalendar.
Where
Letseveryoneknowwherethemeetingoreventison
Description
Anyadditionalinfoyouwanttoenterforthisevent
Privacy
You can select whether only people in your company can see the event, whether
membersofaspecificprojectcanseetheevent,orifitsjustforyoureyesonly.You
canalsotickaboxhereallowingyoutoShowBusytoeveryoneelse.
People
Select which people are attending this event. If you selected Just for me in the
Privacysettings,thisoptionwilldisappear.Alistofthepeopleinyourcompanywill
otherwise be here, alongside the members of any project you chose to share the
eventwith.
You can choose who is attending, and separately who to notify by selecting the
appropriateboxes.Youcanalsoallowthoseattendingtheeventtoeditthedetails
youhaveenteredbycheckingtheboxPeopleattendingcaneditthisevent.
Reminders
Youcanhaveupto5remindersforanevent.Thesecanbeeithertextmessagesor
emails.Simplyselectthemethod,andthenhowsoonbeforetheeventyouwishto
benotified.Toaddanotherselect,AddaReminder.Todelete,presstheRedMinus
buttonnexttothereminder.
MILESTONES
Milestonesforprojectswillautomaticallybeaddedtothecalendar,andscrollingoverit,aswithanyeventwill
allowyoutoseethedetailsoftheMilestone.
EDITING/DELETING AN EVENT
Toeditanevent,clickontheeventtobringupthepopupwindowaswithaddinganewevent.Thereisan
optionisthebottomrighthandsideallowingyoutodeletetheevent.
SUBSCRIBING
YoucansetvariouscalendarstosubscribetoyourTeamworkPMaccountsotheywillautomaticallyaddyour
TeamworkPMdatestoyours.AnycalendarthatsupportsiCalwillfunction,andthiseincludesGoogleCalendar
andMicrosoftOutlookCalendar.
Adding the subscription depends on your 3rd party software, but right clicking on the iCal link in the
TeamworkPMCalendarviewwillgiveyoutheiCallinkyouneed.
RISK REGISTER
Risk measurement and control can be an essential part of any project. TeamworkPM
allowsyoutorecordtheserisksandkeeptrackofboththeirprobabilityandimpact.
thenameofyourspecificriskentryintem
ProbabilityofRiskOccuring
From1to9howprobabletheriskwilloccur
ImpactonProjectofRisk
From1to9howmuchtheriskoccurringwouldimpactontheproject
ProjectImpacts
WouldthisoccuranceimpactonCost,Schedule,and/orPerformance.
Whenyouhaveenteredthesedetails,TeamworkPMwillrankthisriskandgiveitanoverallscore,aswellas
highlightingtheimpactareasoftherisk.
RISK REPORT
ToGereateaRiskreport;onthemainRiskRegisterview,atthebottomofthepageisaDownload
PDFbutton.ThiswillgenerateafullprintablePDFofallofyourrisks
RESOURCES
The Resources tab in each project allows users to embed 3rd party applications, links and web
pagesinapopupwindowsuchasGoogleDocuments,YouTubeVideos,StandardWebpages,ProofHQProof
toolsandhundredsofoverserviceswehaven'teventhoughtof!
The Resources feature is similar in layout and functionality to the Files tab. Resources can be grouped into
Foldersforcategorizationandlistedgroupedbydate.
ADDING A RESOURCE
INtheprojectyouwishtoaddaresourceto,clickontheResourcestabalongthetop.Inthemainresources
view,click+AddaResource.Thiswillgiveyouapopupallowingyoutoenterthefollowingdetails:
Title
Category
Description
TheTitleofyourResource
Acategorytokeepthemallneatandtidy.Ifyouselectnewcategory,atextboxwill
appearallowingyoutonameyournewcategory.
Abriefdescriptionoftheresource
Code/Link
Theimportantbit.Hereswhereyouaddinyourrelevantcode,whetheritsaURL,
Flashcode,IFramesrcetc
WindowWidth/Height
Adjuststhespacetheresourcewilldisplayin.Leavethisaloneifyourenotsure.
Privacy
Adjustswhetherthiscanbeseenbyonlyyourcompanyorbytheclientcompany
aswell.
Notify?
Choose whether to send an email to people about this being added, and who to
senditto.
AsktheprovidertoprovideaHTTPSversionoftheitem
TurnoffSSLonyourTeamworkProjectManagerinstallation
o ThiscanbeturnedoffintheSiteSettingsifyouareanadministrator
STATUSES
Fromfacebooktotwitter,mostpeopleareusedtotheideaofthestatusmessage.In
aworksettingitcanhelpeveryonestayintouchanduptodatewitheachother,and
havealittlefuntoo!Everypersoninyourcompanycanhaveastatusmessage,and
statusmessagesareprivatetothepeopleinyourcompany.
VIEWING STATUSES
Onthetoplefthandmenu,clickonStatuses.Thiswillshowalistofallthepeopleinyourcompany,alongside
theircurrentstatusmessage,andwhenitwasposted.
Ifyoudliketoseeatimelineofstatusupdatesinyourcompany,clickontheTimelinetabinthemainstatuses
viewanditwilllistallupdatesmadefrommostrecentfirst.
INTERNATIONALIZATION
In the modern world, manycompanies deal with clientsfrom many parts of the globe.
Recognisingthis,TeamworkPMofferssupportforthefollowinglanguages:
English
French
Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
Finnish
German
Greek
Hungarian
Indonesian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
WhichIthinkyoullagreeisquiteimpressive,nestpas?
SECURITY
SSL
SSLisavailabletoallplansandisavailableonanyinstallationusingtheteamworkpm.netdomain.
Ifyouareembedding3rdpartyitemsinMessages,NotebooksorResourcesthenyoumightwanttoturnoff
SSLsoyourusersdonotgetasecuritymessageifthe3rdpartyitemisnotSSLenabled.
Youcanturnon/turnofftheSSLby:
ClickSettingsonthetoprightcorner
ChooseSiteSettings
UnderthegroupSecuritySettingsyoucanturnonandturnoffSSLSecurityifyourdomainsupportsit.