Business communication

Speaking English can be vague: Spoken English can be vaguer than written English
a really good meeting'. What does that mean? Was it productive? Was it informative? Did she enjoy it? Was he charming? Was the food and wine good? She could mean any one of those things, but which? 'all over South America'. In fact, as she indicates in her reply to Peter Morgan's question, she means in a number of the major countries of South America', not 'all over'. 'things like who matters in each country, how they do business there. . .' etc. This is a roundabout way of saying 'the business climate'

When writing business document you need to be precise. In spoken English you can go back and correct what you have said When you are speaking, you can stop in midstream and say something like 'Oh, I meant to say. . .' or 'Sorry, what I should have said was. . .', if you have forgotten something or if you suddenly realise that you have said the wrong thing. So Jane Lee says
Spoken English often uses colloquialisms

If Jane had been telling her boss or a colleague about her meeting in a fairly casual way, she would probably have littered her conversation with slang and colloquialisms. Such expressions are perfectly acceptable in conversation, but look wrong in written work. Even in the more formal situation of a verbal report to the Board, she uses the odd colloquialism, such as:
'he might be the man for us'. 'all that kind of thing'.

Colloquialisms should not be used in business documents. They look lazy, and they seldom have the precision of meaning that is needed in business
Business writing must be clear and precise. ***Literary writing is descriptive page 16

The literary account of Jane's meeting contains a great deal of description. The aim is to create atmosphere, and this is often best done by describing such things as the surroundings and the people involved in the story. So we have passages like:
'The restaurant was half-empty.'

'His English was perfect, with a delicious hint of an accent.

This kind of description is out of place in business writing. Your readers do not have time to read descriptions which in a business context are no more than background. They want facts. And where description is necessary, it should be factual and objective, not flowery and subjective.

An example of a personal letter. Page 18

Personal correspondence is subjective Business writing must be direct and to the point.