eFSGLA Database Management System

Briefing Session

Free State Gambling and Liquor Authority (FSGLA)

AGENDA

Welcome & Introduction by Davanathan Naidoo (IT Manager) Overview & expectations of Business requirements by Matilda Gasela (CEO) Technical / Project requirements by IT Manager & Senior Project administrator SCM processes & documentations by Tsholohelo Mogapi (SCM Supervisor) Q&A Thank you note by Mac Ratsomo

Free State Gambling and Liquor Authority (FSGLA)

Revenue Statistics/Reporting Linkage with Casinos; support divisions etc. Status (Customer Life Cycle) Business Continuity Risk / Security

BUSINESS REQUIREMENTS: BUSINESS PROCESS MAPPING

Free State Gambling and Liquor Authority (FSGLA)

REQUIREMENTS: TECHNICAL & PROJECT

Scope of work (Recommendation report -Needs Analysis) Presentations Project Plan IT Technical requirements
Business regulations Gambling & Liquor Application lodgement Admin & Data processing Processing of Application lodgement Compliance & monitoring Monitor compliance of Licensee

CLIENT / CUSTOMER SERVICE: INFORMED AT ALL TIMES (STATUS)

CORE BUSINESS: TECHNICAL SERVICE

Free State Gambling and Liquor Authority (FSGLA)

Legal
Provide support to Technical Services department

Finance
Provide support to Technical Services department

IT
Provide support to Technical Services department

CEO

Executive Dashboard

Board
Other

Executive Dashboard
Link to GIS

Free State Gambling and Liquor Authority (FSGLA)

 What's the next step (the process) Hand out of documentation Other

REQUIREMENTS: SCM PROCESSES & DOCUMENTATION

Free State Gambling and Liquor Authority (FSGLA)

THANK YOU NOTE!

FSGLA in the Cloud

Free State Gambling and Liquor Authority (FSGLA)