Hotel test results

Marketplace tested six national chains: Super 8, EconoLodge, Best Western, Holiday Inn, Fairmont and Sheraton. We re-tested hotels in Toronto, using the same locations as last year. We tested three rooms per hotel. Testing was conducted in June 2013. We focused on high-touch surfaces and used a variety of tests to look at cleanliness. This included scanning objects with a UV flashlight, testing for contamination using an Adenosine Triphosphate (ATP) meter and taking contact plates which were incubated and examined at the University of Guelph by Keith Warriner, one of Canada's top microbiologists. ATP Limits The ATP limits used in the Marketplace story were standards designed by Keith Warriner for our tests last year. These limits were based on standards used in the healthcare and food industry and extended as one would not expect a hotel room to meet the same level of sanitation as a hospital or food processing plant. SCORING KEY ATP 0-300 GOOD 301-1000 CAUTION >1000 FAIL

TAC 0-5 6-15 16-30 31-50 >50 MRSA neg GOOD pos FAIL EXCELLENT GOOD CAUTION POOR FAIL C.DIFF neg GOOD pos FAIL

COLIFORM 0 GOOD >0 FAIL

Hotel testing: Sheraton

ADDRESS: 123 Queen Street West, Toronto DATE: 16-Jun-13 SURFACE 1 2 3 4 5 ITEM TV remote Bedside lamp Telephone Throw / comforter Throw / comforter #2 Alarm clock Ice bucket Room service menu Air vent Air vent reading 2 Inside air vent Coffee maker Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub TV remote Bedside lamp Telephone Throw / comforter Alarm clock Ice bucket Air vent Air vent reading 2 Pillow Coffee maker Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub TV remote Bedside lamp Telephone Throw / comforter Alarm clock Ice bucket Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub Air vent Sheets ATP 843 284 724 301 2,113 3,904 61 267 44,999 25,597 97 469 1,054 465 278 61 284 63 119 276 100 1,430 357 458 8,760 277 33 249 130 35 116 101 602 1,018 296 135 460 196 170 539 3,258 202 386 2,501 200 57 779 376 141 345 155 345 253 399 278 18,901 346 TAC CAUTION GOOD CAUTION CAUTION FAIL FAIL GOOD GOOD FAIL FAIL GOOD CAUTION FAIL CAUTION GOOD GOOD GOOD GOOD GOOD GOOD GOOD FAIL CAUTION CAUTION FAIL GOOD GOOD GOOD GOOD GOOD GOOD GOOD CAUTION FAIL GOOD GOOD CAUTION GOOD GOOD CAUTION FAIL GOOD CAUTION FAIL GOOD GOOD CAUTION CAUTION GOOD CAUTION GOOD CAUTION GOOD CAUTION GOOD FAIL CAUTION >50 22 5 24 FAIL CAUTION Excellent CAUTION COLIFORMS 1 FAIL 0 GOOD 0 GOOD 0 GOOD 0 GOOD MRSA neg neg pos pos GOOD GOOD FAIL FAIL Clostridium difficile

ROOM 1 3425

>50 FAIL

neg GOOD

29 CAUTION

0 GOOD

neg GOOD

6 7 8

>50 FAIL 14 GOOD >50 FAIL

0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 2 727

10 11 12 13 14

0 >50 1 35 5

Excellent FAIL Excellent POOR Excellent

0 0 0 0 0

GOOD GOOD GOOD GOOD GOOD

neg neg pos neg pos

GOOD GOOD FAIL GOOD FAIL

15 16 17

8 GOOD >50 FAIL 11 GOOD

0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD pos FAIL

ROOM 3 627

18 19 20 21 22

17 >50 11 >50 >50

CAUTION FAIL GOOD FAIL FAIL

0 0 0 0 0

GOOD GOOD GOOD GOOD GOOD

neg neg neg pos neg

GOOD GOOD GOOD FAIL GOOD

26 23 24

>50 FAIL 11 GOOD >50 FAIL

0 GOOD 0 GOOD 0 GOOD

neg GOOD pos FAIL neg GOOD

neg GOOD neg GOOD neg GOOD

25

>50 FAIL

0 GOOD

neg GOOD

ICE Floor 11 Floor 7 Floor 19

Coliforms/100ml 0 0 0

Heterotrophic count (cfu/ml) >500 <10 <10

Hotel testing: Econo Lodge

ADDRESS: 335 Jarvis Street, Toronto DATE: 17-Jun-13 SURFACE ITEM 26 TV remote TV remote reading 2 53 Bedside lamp Bedside lamp 2 29 Telephone 27 Throw / comforter 28 Alarm clock Ice bucket A/C remote 33 Air vent Sheets Bathroom door handle 30 Bathroom faucet handle Bathroom sink 31 Bathroom counter Toilet handle 32 Toilet seat Hair dryer Hair dryer reading 2 Tissue holder Bathtub Mold in bathtub 34 TV remote 35 Bedside lamp 36 Telephone 37 Throw / comforter 38 Alarm clock Ice bucket 42 Air vent Bathroom door handle 39 Bathroom faucet handle Bathroom sink 40 Bathroom counter Toilet handle 41 Toilet seat Hair dryer Tissue holder Bathtub 43 TV remote 44 Bedside lamp 45 Telephone 46 Throw / comforter 47 Alarm clock Brown stain on cover Sheets Room service menu Air vent 53 Bathroom door handle 50 Bathroom faucet handle Bathroom sink 49 Bathroom counter Toilet handle 48 Toilet seat 51 Hair dryer Bathtub Bath mat Coliforms/100 ml 1 ATP 1,193 372 829 6,152 286 1,424 1,886 250 195 481 4,967 143 492 61 566 518 194 523 106 154 26 4,097 191 192 383 1,172 195 10,843 243 240 334 1,149 152 157 23 111 298 83 1,466 577 588 1,700 100 1,659 5,162 44 329 300 824 161 67 528 86 1,117 9,577 281 TAC FAIL CAUTION CAUTION FAIL GOOD FAIL FAIL GOOD GOOD CAUTION FAIL GOOD CAUTION GOOD CAUTION CAUTION GOOD CAUTION GOOD GOOD GOOD FAIL GOOD GOOD CAUTION FAIL GOOD FAIL GOOD GOOD CAUTION FAIL GOOD GOOD GOOD GOOD GOOD GOOD FAIL CAUTION CAUTION FAIL GOOD FAIL FAIL GOOD CAUTION GOOD CAUTION GOOD GOOD CAUTION GOOD FAIL FAIL GOOD >50 FAIL >50 FAIL >50 FAIL >50 FAIL >50 FAIL COLIFORMS >50 FAIL 24 FAIL >50 FAIL 12 FAIL >50 FAIL MRSA neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD Clostridium difficile

ROOM 1 203

>50 FAIL

>50 FAIL

pos FAIL

>50 FAIL >50 FAIL >50 FAIL

>50 FAIL >50 FAIL >50 FAIL

neg GOOD pos FAIL neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 2 111

>50 >50 >50 >50 >50

FAIL FAIL FAIL FAIL FAIL

>50 >50 >50 2 4

FAIL FAIL FAIL FAIL FAIL

neg pos neg neg neg

GOOD FAIL GOOD GOOD GOOD

>50 FAIL >50 FAIL >50 FAIL >50 FAIL

45 FAIL >50 FAIL >50 FAIL >50 FAIL

pos FAIL neg GOOD pos FAIL neg GOOD neg GOOD neg GOOD neg GOOD

ROOM 3 303

>50 >50 >50 >50 >50

FAIL FAIL FAIL FAIL FAIL

0 43 >50 2 6

GOOD FAIL FAIL FAIL FAIL

neg neg pos neg

GOOD GOOD FAIL GOOD

>50 FAIL 27 CAUTION >50 FAIL >50 FAIL 14 GOOD

24 FAIL 3 FAIL 8 FAIL 47 FAIL 0 GOOD

neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ICE

Heterotrophic count (cfu/ml) <10

Hotel testing: Best Western

ADDRESS: 111 Carlton Street, Toronto DATE: 17-Jun-13 SURFACE 53 54 55 56 58 ITEM TV remote Bedside lamp Telephone Throw Comforter Pillow Sheets Bed cushion Alarm clock Ice bucket Ice bucket lid Coffee maker inside Coffee pot Coffee tray Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub TV remote Bedside lamp Telephone Throw Comforter Pillow Sheets Bed cushion Alarm clock Ice bucket Coffee maker inside Coffee pot Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub TV remote Bedside lamp Telephone Throw Comforter Pillow Sheets Bed cushion Alarm clock Coffee maker Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub ATP 576 470 346 6,532 413 183 176 3,715 279 102 54 1,877 4,738 12,888 896 1,338 229 19,395 245 431 157 223 54 96 862 1,568 425 2,951 2,467 3,720 215 3,427 632 70 90 31 397 726 298 63 321 170 98 2,427 100 254 2,610 1,120 1,753 7,297 3,248 530 49 8,658 946 911 151 327 1,727 874 230 111 65 202 128 323 TAC CAUTION CAUTION CAUTION FAIL CAUTION GOOD GOOD FAIL GOOD GOOD GOOD FAIL FAIL FAIL CAUTION FAIL GOOD FAIL GOOD CAUTION GOOD GOOD GOOD GOOD CAUTION FAIL CAUTION FAIL FAIL FAIL GOOD FAIL CAUTION GOOD GOOD GOOD CAUTION CAUTION GOOD GOOD CAUTION GOOD GOOD FAIL GOOD GOOD FAIL FAIL FAIL FAIL FAIL CAUTION GOOD FAIL CAUTION CAUTION GOOD CAUTION FAIL CAUTION GOOD GOOD GOOD GOOD GOOD CAUTION 9 4 23 >50 11 GOOD Excellent CAUTION FAIL GOOD COLIFORMS 1 FAIL 0 GOOD 0 GOOD 0 GOOD 0 GOOD MRSA neg neg neg neg neg GOOD GOOD GOOD GOOD GOOD Clostridium difficile

ROOM 1 1408

57

12 GOOD

0 GOOD

neg GOOD

62 59 60 61

0 Excellent 23 CAUTION 25 CAUTION 5 Excellent

0 GOOD 0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD

ROOM 2 1016

63 64 65 66 68

4 46 13 18 7

Excellent POOR GOOD CAUTION GOOD

0 0 0 0 0

GOOD GOOD GOOD GOOD GOOD

neg neg pos neg neg

GOOD GOOD FAIL GOOD GOOD

67

2 Excellent

0 GOOD

neg GOOD

69 70 71

4 Excellent 20 CAUTION 2 Excellent

0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 3 1611

74 75 76 77

1 Excellent 22 CAUTION >50 FAIL >50 FAIL

0 GOOD 0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD neg GOOD

78

32 POOR

0 GOOD

neg GOOD

79 80 81

6 GOOD 1 Excellent 5 Excellent

1 FAIL 1 FAIL 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ICE Floor 8 Floor 11 Floor 18

Coliforms/100 ml 0 0 0

Heterotrophic count (cfu/ml) >500 <10 >500

Hotel testing: Royal York

ADDRESS: 100 Front Street West, Toronto DATE: 18-Jun-13 SURFACE 82 83 84 85 86 ITEM TV remote Bedside lamp Telephone Comforter Pillow Alarm clock Ice bucket Room service menu Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub TV remote Bedside lamp Telephone Comforter Pillow Alarm clock Ice bucket Air vent (in) Air vent (out) Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Shower handle Bathtub TV remote Bedside lamp Telephone Comforter Pillow Alarm clock Ice bucket Bathroom door handle Bathroom door lock Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Shower handle Bathtub ATP 2,520 435 248 333 1,183 348 24 272 90 225 3,464 186 753 197 122 147 5,443 242 655 116 1,369 181 151 33 63 171 7,457 222 1,577 113 98 374 42 115 367 192 555 1,241 387 564 132 277 123 284 718 303 30,604 868 76 78 130 56 1,053 105 214 TAC FAIL CAUTION GOOD CAUTION FAIL CAUTION GOOD GOOD GOOD GOOD FAIL GOOD CAUTION GOOD GOOD GOOD FAIL GOOD CAUTION GOOD FAIL GOOD GOOD GOOD GOOD GOOD FAIL GOOD FAIL GOOD GOOD CAUTION GOOD GOOD CAUTION GOOD CAUTION FAIL CAUTION CAUTION GOOD GOOD GOOD GOOD CAUTION CAUTION FAIL CAUTION GOOD GOOD GOOD GOOD FAIL GOOD GOOD 8 2 24 15 GOOD Excellent CAUTION GOOD COLIFORMS 0 GOOD 8 FAIL 0 GOOD 0 GOOD >50 FAIL MRSA neg pos neg neg GOOD FAIL GOOD GOOD Clostridium difficile

ROOM 1 5-197

>50 FAIL

87 88 89

22 CAUTION 6 GOOD 4 Excellent

13 FAIL 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 2 11-195

91 92 93 94 95 96 97 98 99 100

>50 15 >50 3

FAIL GOOD FAIL Excellent

0 0 0 0

GOOD GOOD GOOD GOOD

neg neg neg neg

GOOD GOOD GOOD GOOD

>50 FAIL 11 GOOD 2 Excellent 19 CAUTION >50 FAIL 10 GOOD

0 GOOD 0 GOOD 0 GOOD 0 GOOD 0 GOOD 0 GOOD

neg GOOD pos FAIL neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD

ROOM 3 6-107

101 102 103 104 105

>50 >50 47 19

FAIL FAIL POOR CAUTION

0 0 0 0

GOOD GOOD GOOD GOOD

neg neg neg pos

GOOD GOOD GOOD FAIL

>50 FAIL

0 GOOD

neg GOOD

106 107 108

33 POOR >50 FAIL 46 POOR

0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ICE Floor 11 Floor 6 Floor 10

Coliforms/100ml 34 0 0

Heterotrophic count (cfu/ml) <10 <10 <10

Hotel testing: Holiday Inn

ADDRESS: 30 Carlton Street, Toronto DATE: 19-Jun-13 SURFACE 109 110 111 112 114 113 ITEM TV remote Bedside lamp Telephone Throw Comforter Pillow Alarm clock Ice bucket Room service menu Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub Shower corner mold TV remote Bedside lamp Telephone Throw Comforter Alarm clock Ice bucket Room service menu Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Tissue holder reading 2 Shower floor Shower floor reading 2 TV remote Bedside lamp Telephone Throw Comforter Pillow back Pillow front Cushion on red seat Back of upholstered chair Ice bucket Coffee maker top Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub Corner of shower Corner of shower reading 2 ATP 347 147 240 4,194 2,184 252 71 33 189 58 400 76 89 72 186 17 378 91 140 7,740 245 141 154 554 673 66 19 49 207 634 2,121 1,369 77 193 112 261 89 50 66 1,232 127 5,656 4,712 4,859 275 100 524 221 11 314 1,113 657 1,506 268 53 31 122 95 601 573 159,313 TAC CAUTION GOOD GOOD FAIL FAIL GOOD GOOD GOOD GOOD GOOD CAUTION GOOD GOOD GOOD GOOD GOOD CAUTION GOOD GOOD FAIL GOOD GOOD GOOD CAUTION CAUTION GOOD GOOD GOOD GOOD CAUTION FAIL FAIL GOOD GOOD GOOD GOOD GOOD GOOD GOOD FAIL GOOD FAIL FAIL FAIL GOOD GOOD CAUTION GOOD GOOD CAUTION FAIL CAUTION FAIL GOOD GOOD GOOD GOOD GOOD CAUTION CAUTION FAIL >50 >50 >50 >50 17 FAIL FAIL FAIL FAIL CAUTION COLIFORMS >50 FAIL >50 FAIL >50 FAIL >50 FAIL >50 FAIL >50 FAIL MRSA neg neg neg neg neg GOOD GOOD GOOD GOOD GOOD Clostridium difficile

ROOM 1 907

>50 FAIL

neg GOOD

115 116 117

38 POOR >50 FAIL 5 Excellent

>50 FAIL 13 FAIL 32 FAIL

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 2 1524

118 119 120 121 123 122

>50 >50 >50 49 8 3

FAIL FAIL FAIL POOR GOOD Excellent

>50 13 >50 0 9 >50

FAIL FAIL FAIL FAIL FAIL

neg GOOD neg GOOD neg GOOD neg GOOD neg GOOD

124 125 126

>50 FAIL 16 CAUTION 14 GOOD

3 FAIL 28 FAIL 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 3 1222

127 128 129 131 130

>50 >50 8 >50 >50

FAIL FAIL GOOD FAIL FAIL

0 8 9 0 0

FAIL FAIL GOOD GOOD

Pos FAIL Pos FAIL

Pos FAIL

135

17 CAUTION

132 133 134

>50 FAIL >50 FAIL 10 GOOD

0 GOOD 3 FAIL 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ICE Floor 9 Floor 12 Floor 14

Coliforms/100 ml 0 0 0

Heterotrophic plate count (cfu/ml) <10 <10 <10

Hotel testing: Super 8

ADDRESS: 222 Spadina Avenue, Toronto DATE: 19-Jun-13 SURFACE 136 137 138 139 ITEM TV remote Bedside lamp Telephone Throw / comforter Blanket Pillow Alarm clock Ice bucket Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub TV remote Bedside lamp Telephone Throw Blanket Alarm clock Ice bucket Air vent Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub Shower handle TV remote Bedside lamp Telephone Throw Blanket Desk chair with stain Ice bucket Coffee maker Bathroom door handle Bathroom faucet handle Bathroom sink Bathroom counter Toilet handle Toilet seat Hair dryer Tissue holder Bathtub ATP 15 33 51 155 53 79 52 84 33 24 68 349 991 22 42 46 34 592 21 91 120 74 28 67 95 5,398 34 45 43 42 14 78 36 17 97 104 206 160 850 1,926 142 2,216 212 235 745 415 333 1,203 66 617 433 39 918 TAC GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD CAUTION CAUTION GOOD GOOD GOOD GOOD CAUTION GOOD GOOD GOOD GOOD GOOD GOOD GOOD FAIL GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD CAUTION FAIL GOOD FAIL GOOD GOOD CAUTION CAUTION GOOD FAIL GOOD CAUTION CAUTION GOOD CAUTION 7 12 8 >50 GOOD GOOD GOOD FAIL COLIFORMS 0 GOOD 0 GOOD 0 GOOD 0 GOOD MRSA neg neg neg neg GOOD GOOD GOOD GOOD Clostridium difficile

ROOM 1 8409

140

6 GOOD

0 GOOD

neg GOOD

141 142 143

2 Excellent 42 POOR 20 CAUTION

0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 2 8347

144 145 146 147 148

3 36 28 >50

Excellent POOR CAUTION FAIL

0 0 >50 0

GOOD GOOD FAIL GOOD

neg neg neg neg

GOOD GOOD GOOD GOOD

>50 FAIL

0 GOOD

neg GOOD

149 150 151

13 CAUTION 4 Excellent >50 FAIL

0 GOOD 0 GOOD 0 GOOD

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ROOM 3 8416

4 19 7 10

Excellent CAUTION GOOD GOOD

0 3 0 8

GOOD FAIL GOOD FAIL

neg neg neg neg

GOOD GOOD GOOD GOOD

43 POOR

0 GOOD

neg GOOD

17 CAUTION 23 CAUTION 0 Excellent

1 FAIL 6 FAIL 2 FAIL

neg GOOD neg GOOD neg GOOD

neg GOOD neg GOOD neg GOOD

ICE

Coliforms/100 ml 0

Heterotrophic plate count (cfu/ml) <10