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ISBN: 978-960-538-770-9

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AEKOH
Copyright 2002

EHNIKO ANOIKTO ANEITHMIO
O & Y, 26222
.: (061) 314094, 314206, : (061) 317244

YNTEETE TOY IAKTIKOY YIKOY

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OMAA EKTEEH EPOY EA/1997-2002

ISBN: 960-538-426-4

N. 2121/1993,


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BEKOH
Copyright 2008

EHNIKO ANOIKTO ANEITHMIO
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OMAA EKTEEH EPOY EA

ISBN: 978-960-538-770-9

N. 2121/1993,


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KOINNIKN EITHMN

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EIXEIPHEN KAI OPANIMN

OPANIAKH EPIA KAI YMEPIOPA

B EKOH
2008

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23

............................................................................................................................... 23
....................................................................................... 23
- .............................................................................................................. 23
............................................................................................ 23

1.1
O ............................................. 26
1.1.1 .................................... 26
1.1.2 O O ......................................................... 28
1.1.3 .................................................................... 28
1.1.4 O ..................................................... 31

1.2
. O ...... 34

1.3
................................................................................... 36
1.3.1 .......................................................................... 36
1.3.2 O .......................................................................................... 38
1.3.3 ......................................... 39
1.3.4 O/ ........................................................................................... 40

1.4
T ................................................................................................. 42
1.4.1 ...................................................................................... 42
1.4.2 .
........................................................................ 44
.............................................................................................................................. 46
........................................................................................................................ 48
.................................................................................................................... 49
O ...................................................................................... 49

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51

............................................................................................................................... 51
....................................................................................... 51
- .............................................................................................................. 51
............................................................................................ 52

2.1
................................................................................................................. 54
2.1.1 F. W. Taylor (1911): .................................................... 54
2.1.2 ............................................................... 55
2.1.3 ............................................................. 56
2.1.4 H. Fayol (1916): ................................................................. 57
2.1.5 .................................................................. 59
2.1.6 M. Weber (1947): .......................................................................... 59
2.1.7 ...................................... 60
2.1.8 .................................................................................... 61
2.1.9 . O ................................................................................. 62
2.1.10 . ...................................................................................... 62

2.2
................................................................................... 65
2.2.1 .......................................... 65

2.3
............................................................................................................ 68

2.4
- ....................................................................................... 70

2.5
.................................................................................. 72
.............................................................................................................................. 74
........................................................................................................................ 76
.................................................................................................................... 77
O ...................................................................................... 77

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O 3

79

............................................................................................................................... 79
....................................................................................... 79
- .............................................................................................................. 79
............................................................................................ 79

3.1
................................................................................................ 82
3.1.1 O ................................................................................. 82
3.1.2 ................................................................................... 83

3.2
............................................................................................................ 88

3.3
O ....................................................................................... 93
3.3.1 ............................................................... 95
3.3.2 .............................................................................. 98
............................................................................................................................ 101
...................................................................................................................... 104
.................................................................................................................. 105

O 4

107

............................................................................................................................. 107
..................................................................................... 107
- ............................................................................................................ 107
.......................................................................................... 108

4.1
......................................................................................... 110
4.1.1 ................................................................................................................. 110

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4.1.2 .................................................................................................................... 112

4.1.3 ............................................................................................................ 114
4.1.4 .................................................................................................. 115
4.1.5 ................................................................................................................... 115
4.1.6 ...................................................................................................... 116

4.2
Y ....................................................................................................................... 118
4.2.1 ........................................................................................................118
4.2.2 ................................................118
4.2.2.1 O .............................................................119
4.2.3 A. Maslow .......................................123
4.2.4 .......................................................................................126
4.2.4.1 Mc Clelland ...................................................................................................126
4.2.4.2 ............................................................................127
4.2.4.3 ERG ALDERFER...................................................................129
4.2.5 ......................................................................................130
4.2.5.1 (Equity Theory) ..................................................130
4.2.5.2 ..............................................................................131
4.2.5.3 Locke ........................................................132
4.2.6 ..............................................................................132
4.2.7 (Strokes) .....................................................................................135
4.2.7.1 O ...............136
4.2.8 .....................................................................137
............................................................................................................................ 140
...................................................................................................................... 142
.................................................................................................................. 145

O 5
E 147
..............................................................................................................................147
..................................................................................... 147

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- ..............................................................................................................147
.......................................................................................... 147

5.1
....................................................................................................... 150
5.1.1 O C. Shannon, N. Wiener ............................................................... 150
5.1.2 ; ......................................................... 152

5.2
O ............................................................................................ 154

5.3
........................................................................................ 155

5.4
....................................................................................... 159
5.4.1 ................................................................... 159
5.4.2 .................................................................... 160
5.4.3 ............................................................................................. 162
............................................................................................................................ 164
...................................................................................................................... 166
.................................................................................................................. 170

O 6
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171

............................................................................................................................. 171
..................................................................................... 171
- ............................................................................................................ 171
.......................................................................................... 171

6.1
......................................................................................................... 173
6.1.1 O .................................................................... 173

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6.1.2 ............................................................................................................ 174

6.1.3 .............................................................. 175
6.1.4 ........................................................................................... 175
6.1.5 .................................................................................................................... 176
6.1.6 ........................................................................ 177
6.1.7 ................................................................. 178
6.1.8 ..................................... 178

6.2
.................................................................................................................... 180
6.2.1 ................................................................................................................ 180
6.2.2 O ....................................................................................... 181
6.2.3 ........................................................................................ 183
6.2.4 ................................... 186
............................................................................................................................ 188
...................................................................................................................... 190
.................................................................................................................. 192

O 7

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A ..................................................................................... 193
- ............................................................................................................. 193
.......................................................................................... 193

7.1
. ....................................................................... 196
7.1.1 ................................................................................................ 199

7.2
.................................................................................................... 202

7.3
: ................................................................................................. 204

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7.3.1 ....................................................... 204

7.3.2 .................................................................................. 205
7.3.3 ........................ 209
7.3.3.1 Fiedler .......................................................................................210
7.3.3.2 R. Home (path-goal theory) ............211
7.3.3.3 VROOM-YETTON- JAGO.........................................213
7.3.3.4 Hersey Blanchard..................................................216

7.4
E........................................................................................................ 224
7.4.1 M ...............................................................................224
7.4.2 .........................................................................................226

7.5
Y .................................................................................................. 228

7.6
Y ...................................................................................................................... 229
............................................................................................................................ 230
...................................................................................................................... 233
.................................................................................................................. 237
O .................................................................................... 237

O 8
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............................................................................................................................. 239
A ..................................................................................... 239
-K ..............................................................................................................239
.......................................................................................... 240

8.1
K ....................................................................................................................... 241
8.1.1 K .......................................................................................... 242
8.1.2 K M .................................................................................................242

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8.2
E K ...................................................................................................... 244

8.3
O K ............................................................................................. 246
8.3.1 O O .......................................................246
8.3.2 O ..................................................250

8.4
I O ......................................... 252

8.5
Y ................................................................................................................. 254

8.6
T O ................................................................................ 255

8.7
T O ........................................ 260

8.8
O ........................................................................................................ 262
8.8.1 X O ...............................263

8.9
A O ............................................................................. 264
............................................................................................................................ 266
...................................................................................................................... 268
.................................................................................................................. 270

O 9
H E

271

............................................................................................................................. 271
A ..................................................................................... 271
- ............................................................................................................. 271

16

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.......................................................................................... 271

9.1
9.1.1 H ....................................................................................................................... 273
9.1.2 O ................................................................................................................. 273
9.1.3 K H ....................................................................................... 274

9.2
Lawrence Kohlberg.......................... 276

9.3
A ................................................................................................................................. 279

9.4
9.4.1 ......................................................................................282
9.4.2 ....................................................282
9.4.3 ............283
9.4.4 .............................................................................................284
9.4.5 ..........................................285

9.5
T ... 287

9.6
Stakeholder...............................................................................................288
9.6.1 T
stakeholders .......................................................................................288

9.7
...............................................................290

9.8
H...........................................................................................................291
............................................................................................................................ 292
...................................................................................................................... 293
.................................................................................................................. 294

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