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Mr. Ambani meant the above mentioned words said by him, and his
priorities, intellectual resource, even in his physical absence were
kept unchanged by his group of companies. At Reliance, to satisfy the
man-power requirements, an HR Services company is was up instead
of setting up an HR department in each office.
This report is meant for giving a complete idea as to how the Reliance
HR Services Pvt. Ltd. handles and manages the Human Resources i.e.
its vast pool of talent at Anil Dhirubhai Ambani Group.
Moreover, our team feels greatly obliged and takes the pleasure to
thank the Director, Mr Nishit Bhatt, S.K. School of Business
Management for moulding us into a management product.
Executive Summary
Business
Recruitment
Training Co-ordination
Employees Issues
PMS implementation
HR Audit
RELIANCE HEALTH
Reliance Communication:
Broad Band
Corporate Wireless Group
Direct Sales Team (Handsets, prepaid and postpaid)
Direct to Home (DTH)
Wi-Max
Reliance Global (For ISD Calls)
HR Planning
Job analysis and design
Recruitment and selection
Orientation and placement
Training and development
Performance Appraisal and Job evaluation
Employee and executive remuneration
Employee Motivation
Employee Welfare
PRESIDENT
HR CEO
ENTITY
CORPORATE HR
HR
CIRCLE
HR
Recruitment
Appointment
Training
Payroll
Employees issues
Exit full & final
HR FUNCTIONS
TALENT ACQUASITION
Sourcing activity
TALENT DEVELOPMENT
TALENT MANAGEMENT
Operation HR
RECRUITMENT PROCESS
STEP 1: MANPOWER PLANNING.
AOP (Annual Operating Plan), this process is taken up every
year. It is taken up at Personal Level and Entity Level. Several
points like Revenue generation, Acquisition number, etc.
INTERNAL SORCING
Employee Reference
Re-employment of former employee
EXTERNAL SOUCING
STEP 3: APPROVAL.
ELIGIILITY CRITERIA:
OTHER REQUIREMENTS:
INTERNAL SOURCING
EXTERNAL SOURCING
INTERVIEW
Interview is the oral assessment of the candidates for employment.
This is the most essential step in the selection process. In this step the
interviewer matches the information obtained about the candidate
through various means to the job requirements and to the
information obtained through his own observation during the
interview. Interview gives the recruiter an opportunity:
To size up the candidate personally
To ask questions that are not covered in tests
To make judgments on candidate’s enthusiasm and
intelligence.
To assess subjective aspects of the candidate – facial
expressions, appearance, nervousness and so forth.
To give facts to the candidate regarding the company, the
policies, programmes, etc. and promote goodwill towards the
company.
MODE OF INTERVIEW
PERSONAL INTERVIEW: Personal Interview is a formal in-depth
conversation conducted to evaluate the applicant’s
acceptability. In a personal interview, candidates are accessed
on behavioral and personality characteristics, functional and
managerial competencies and other factors like education,
experience etc. Based on the candidate’s performance in the
interview, the interview panel rates the candidate and takes the
selection decision.
Time savings
Faster Decision making
Cost savings in candidate travel, lodging, etc.
An opportunity to meet the candidates before
narrowing the list
An opportunity to see and converse with candidates, evaluate
their responses to questions and gauge their interest in the
position.
EXPERIENCE: 17 – 20 + years
EXPERIENCE: 11 – 15 + years
EXPERIENCE: 5 – 11 + years
EXPERIENCE: Fresher
REFERENCE CHECK
SELECTION DECISION
The other stages of selection process have been used to narrow the
number of candidates. The final decision is to be made from the pool
of individuals who pass the tests, interviews.
MEDICAL CHECK-UP
After the selection decision and before the job offer is made, the
candidate is required to undergo a Medical check-up. A job offer is
contingent upon the candidate being declared fit after the Medical
test.
EMPLOYEE REMUNERATION
PHILOSOPHY OF CTC
As per the Indian Income Tax Rules the total Basic Salary paid
to the employee is taxable.
So Choice Pay can make your 60% salary non taxable.
15% on Fixed CTC would be would the base figure for PLI. Normally
PLI is paid once in a year depending on his performance during the
assessment period.
CTC SRUCTURE
C T C
BA SE P AY C H O IC E P A Y
( 40 % O f C TC ) ( 60 % O f C TC )
The following are the main components to CTC structure. The CTC
structure includes costing of all components of Compensation and
Benefits an employee is entitled to.
BASE PAY
This constitutes up to 40% o the total annual compensation and it
includes
Basic Salary
Employer’s contribution to the PF @ 12% of basic salary
Employer’s contribution to the company’s gratuity fund @
4.81% of basic salary
BASIC SALARY
Basic Pay = Base pay/pf + gratuity
Base Pay = 100
Basic Pay = 100/1.1681
PROVIDENT FUND
GRATUITY
CHOICE PAY
This constitutes up to 60% o the total annual compensation and it
includes
No deposit – no interest.
Rent would be calculated @ 11 rupees per Square feet.
Monthly rental would be charged to CTC
Rental Amount will be exempted from tax
10% perquisite tax would be charged on employee.
Security Deposit
HRA – House Rental Allowance
HRA can be maximum 40% of Basic Salary.
Deposit and rent has to be paid by employee by self
To get the tax exemption the employee has to produce the
rental agreements and rental receipts of the house.
The employee can’t claim this benefit if He/She has his own
house.
GIFT COUPONS
CONVEYANCE ALLOWANCE
If the employee is not using company’s car then and only then
he can claim this option.
To getting the exemption bills are not required.
Conveyance allowance is up to Rs. 800/- per month.
FOOD COUPONS
MEDICAL ALLOWANCE
SUPERANNUATION
LEAVES
PAID LEAVE
CASUAL LEAVE
SICK LEAVE
OPTIONAL LEAVE
Additional Information:
CASUAL LEAVE
SICK LEAVE
OPTIONAL LEAVE
There are 3 days OL available to an employee from the date of
conformation.
JOINING FACILITATION
Joining Day is the day when an employee recruited on the payrolls of
the company. The HR Rep. should be in constant touch with the
candidates till the date of joining. Collect the information from the
candidate regarding the date and mode of arrival to the location of
joining. Arrange for pick-up of the joinee & family from the
station/airport and take them to the hotel as per the requirement. If
pick-up arrangement can’t be arranged then give complete
address/directions to the hotel & the office to joinee.
Circle / Business Entity Head can take any of the following decisions
with respect to Residential Telephone Connection:
Welcome Letter.
Joining Report.
Brief Personal Details Form.
Transfer of EPF Account.
Nomination Form.
Gratuity Nomination Form.
Superannuation Transfer Form.
Application to join Superannuation Scheme.
Choice Pay Form.
Personal Accident Insurance Form.
Nomination for payment of the amount secured under personal
accident Insurance Policy.
Hospitalization Insurance Form (Applicable for L3 & L4 )
Hospitalization Insurance Coverage for dependent parents.
Health Declaration Form
Health Certificate
PC Indent Form
New Telephone Extension Form
Electronic Mail Registration Form
Requisition for Visiting Cards.
INDUCTION
DEPUTATION
TRANSFER
SEPARATION
RESIGNATION
JOB ABANDONMENT
TERMINATION
Listed below are some of the exit interview questions that Reliance
Communication asks to departing employees in Exit interview.
Job security
Career prospects
Good compensation
Self development
Welfare
Operational freedom
To what extent did he/ she find that features of work in the company
Overall opinion about company, how much hike and other benefits
offered by new company compare the one he/she is leaving, and is
he/ she is interested in rejoining the Reliance Communication and on
what conditions are collected.
When the employee leaves his/her job it is required that all his/her
financial obligations are settled. Financial obligations like:
Outstanding Advances/loans
Any undertakings he/she has given to the company in terms
of
Cost of mobile as per company policy
Opting for company lease car
Or any other undertaking given by him/her
And turn in his/her identification cards, key and any other property,
which he/she had issued. The full & final amount is paid to
employee after recovering all advance/outstanding dues.
HR SUPPORT SYSTEM
SAP – HR
As a service to the most valuable assets, i.e. the employees, the Group
HR is upgrading its extensive web-enabled services into an internet
enabled employee portal which will enable employees from across
the country to interact with HR & Payroll for any requirement i.e.
applying for and sanctioning leave, information on policies and
procedures, entering expense claims, updating their own databases,
etc.
ESS will enable you to interact with the SAP database, to view and
maintain your personal data. ESS provides you with a host of
services in the following areas.
PERSONAL INFORMATION
REIMBURSEMENT
Telephone bills
Local conveyance
Medical reimbursement
ENTITLEMENTS
Medical insurance
Travel Entitlements
It has been seen that there has been too much of work load
recently results into stress. RHRS should come up with
stress management activities.
For the purpose of the preparation of the project and giving it the
valuable paper form, with an intention that this information can be
used by other also, a helping hand is taken from the most precious
reserve of the knowledge i.e. the books
Employee’s Handbook
Joining Kit
Book by Kokilaben .D. Ambani, “The Man I Knew”
gm.relianceada.com
www.reliancecommunications.co.in
www.relianceadagroup.com
www.dhirubhai.net
www.reliancehrservices.com