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  • The Strategy Map and Balanced Scorecard 10 MBA 09

    Transféré par

    Dipti Bhavin Desai
    67 vues3 pages
    Manpower Australia chose to use the Balanced Scorecard (BSC) as a tool to implement their strategy and measure its impact on performance. The BSC clarifies the relationships between employees, customers, and financial outcomes. It was first implemented in the Recruitment & Staffing Solution division to focus on growth through various strategies. The BSC for this division included financial, customer, internal process, and learning & growth perspectives. A strategy map was also created to describe the corporate strategy and how value would be created through its execution, integrating and aligning all management levels.

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    Manpower Australia 3

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    Manpower Australia chose to use the Balanced Scorecard (BSC) as a tool to implement their strategy and measure its impact on performance. The BSC clarifies the relationships between employees, customers, and financial outcomes. It was first implemented in the Recruitment & Staffing Solution division to focus on growth through various strategies. The BSC for this division included financial, customer, internal process, and learning & growth perspectives. A strategy map was also created to describe the corporate strategy and how value would be created through its execution, integrating and aligning all management levels.

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    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PPT, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    67 vues3 pages

    The Strategy Map and Balanced Scorecard 10 MBA 09

    Transféré par

    Dipti Bhavin Desai
    Manpower Australia chose to use the Balanced Scorecard (BSC) as a tool to implement their strategy and measure its impact on performance. The BSC clarifies the relationships between employees, customers, and financial outcomes. It was first implemented in the Recruitment & Staffing Solution division to focus on growth through various strategies. The BSC for this division included financial, customer, internal process, and learning & growth perspectives. A strategy map was also created to describe the corporate strategy and how value would be created through its execution, integrating and aligning all management levels.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PPT, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 3

    Manpower Australia: Using Strategy Maps And The Balanced Scorecard Effectively

    The Strategy Map and Balanced Scorecard

    10 MBA 09

    11/20/2013

    To compete with challenge next step to implement the strategy and measure the impact on the performance. Nissen chose the Balanced Scorecard (BSC) as the strategy implement tool.

    The BSC is an easy to adopt and focused in value.


    It clarifies the cause and effect linkages between employee, customers and financials. The scorecard monitors will monitors how we are going in our journey.
    11/20/2013

    The BSC first implement in the Recruitment & Staffing Solution (R&SS) because the company wanted to leverage its branch network to focus on growth and occupation through the implementation of various strategy. The R&SS Balanced Scorecard consist of four perspectives :

    1. Financial perspectives.
    2. Customer perspectives. 3. Internal processes perspectives.

    4. Learning & Growth perspectives.


    The Strategy Map was used to describe the corporate strategy and elaborate how the value would be created through the execution of strategy. A key features of the strategy map was the integration and alignment of all levels of management team and the overall organization.
    11/20/2013

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