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CURSO DE SECUESTROS
LIMA, PERU 8/14-8/18/2006
U.S. LAW
TITLE 18 USC 1203
U.S. LAW
Whoever, whether inside or outside of the U.S., seizes or detains and threatens to kill, to injure or to continue to detain another person in order to compel a third party or a government organization.
U.S. LAW
to do or abstain from doing any act as an explicit or implicit
condition for the release of the person detained, or attempts to do so, shall be punished by imprisonment for any term of years or for life.
U.S. POLICY
THE TAKING OF U.S. CITIZENS HOSTAGE ANYWHERE OVERSEAS IS A VIOLATION OF FEDERAL LAW. The U.S. WILL WORK DILIGENTLY TO OBTAIN THE SAFE RELEASE OF THE HOSTAGE.
U.S.POLICY
U.S. GOVERNMENT PERSONNEL WILL NOT CONDONE, PROMOTE, OR FACILTATE THE GRANTING OF POLITICAL DEMANDS (INCLUDING MONEY) TO OBTAIN THE RELEASE OF THE HOSTAGE. U.S. GOVERNMENT PERSONNEL SHALL NOT ENCOURAGE THE PAYMENT OF RANSOM.
U.S. POLICY
THE U.S. HAS THE RESPONSIBILITY TO ENSURE THAT THOSE WHO TAKE AMERICAN CITIZENS HOSTAGE ARE BROUGHT TO JUSTICE, PROSECUTED AND PUNISHED.
U.S. POLICY
THE USG WILL WORK CLOSELY WITH HOSTAGECOUNTRY GOVERNEMNT ORGANIZATIONS TO EFFECT THE SAFE RELEASE OF THE HOSTAGES.
TYPES OF DEMANDS
POLITICAL PRISONER RELEASE GOVERNMENT CONCESSIONS POLITICAL CHANGE
TIPOS DE DEMANDAS
POLTICAS LIBERACIN DE PRESOS CONCESIONES DEL GOBIERNO CAMBIOS POLTICOS
TYPES OF DEMANDS
DECISION INFLUENCE FINANCIAL MONEY TO FINANCE REVOLUTION. MONEY / ITEMS OF VALUE TO FINANCE ASSISTANCE TO THE POOR.
TIPOS DE DEMANDAS
INFLUENCIAR DECISIONES FINANCIERAS DINERO PARA FINANCIAR UNA REVOLUCIN. DINERO / OBJETOS DE VALOR PARA FINANCIAR ASISTENCIA A LOS POBRES.
TYPES OF DEMANDS
CRIMINAL PRISONER RELEASE REVENGE EXTORTION FROM INDIVIDUALS, BUSINESSES, GOVERNMENTS
TIPOS DE DEMANDAS
CRIMINALES LIBERACIN DE PRESOS VENGANZA EXTORSIN A INDIVIDUOS, NEGOCIOS, GOBIERNOS
EXAMPLES
IRANIAN EMBASSEY TAKEOVER JAPANESE AMBASSADORS RESIDENCE INDIAN AIRLINE HIJACKING
EJEMPLOS
TOMA DE LA EMBAJADA DE LOS EE.UU. EN IRN RESIDENCIA DEL EMBAJADOR JAPONS SECUESTRO AREO DEL AVIN DE LA AEROLNEA INDIA
EXAMPLES
U.S. BANK OFFICIAL KIDNAPS DRUG KIDNAPS OIL COMPANIES IN AFRICA FARC, ELN, EPL
EJEMPLOS
SECUESTROS DE BANQUEROS DE LOS EE.UU. SECUESTROS POR DROGAS COMPAAS PETROLERAS EN FRICA FARC, ELN, EPL
INITIAL ACTIONS
OBTAIN HOSTAGE(S) BACKGROUND INFORMATION.
INCLUDING PERSONAL AND EMPLOYMENT INFORMATION.
ACCIONES INICIALES
OBTENER INFORMACIN BSICA ACERCA DEL(DE LOS) REHN(ENES)
QUE INCLUYA INFORMACIN PERSONAL Y DE SU EMPLEO.
INITIAL ACTIONS
PROOF OF LIFE ISSUES
PUSH FOR A LIVE CONVERSATION WITH THE HOSTAGE. prove to us that he/she is okay how do we know that he/she is okay? AVOID POL QUESTIONS AS THEY ARE A COMMON POLICE TACTIC.
ACCIONES INICIALES
TEMAS DE PRUEBA DE VIDA
FORMULE ENTRE 5 Y 10 PREGUNTAS PARA CADA REHN PARA VERIFICAR QUE EL REHN EST VIVO. LAS PREGUNTAS DEBEN ESTAR BASADAS SOBRE INFORMACIN QUE NO SEA CONOCIDA POR MUCHAS PERSONAS Y QUE NO SE PUEDA DETERMINAR FCILMENTE.
EVITE LAS FECHAS DE NACIMIENTO, LAS DIRECCIONES, LOS
INITIAL ACTIONS
BRING TOGETHER AND BRIEF ALL PARTICIPATING ENTITIES FAMILY, COMPANY REPRESENTATIVES, LAW ENFORCEMENT, MILITARY, GOVERNMENT, EMBASSY. ARTICULATE RESPONSIBILITIES.
ACCIONES INICIALES
RENA E INFORME A TODOS LOS PARTICIPANTES FAMILIA, REPRESENTANTES DE LA EMPRESA, FUERZAS DEL ORDEN, MILITARES, GOBIERNO, EMBAJADA . EXPLIQUE LAS RESPONSABILIDADES DE CADA UNO.
INITIAL ACTIONS
AVOID TURF WARS. ENSURE EVERYONE KNOWS AND AGREES THAT THIS IS A LAW ENFORCEMENT (NOT POLITICAL) MATTER.
ACCIONES INICIALES
EVITE LAS PELEAS JURISDICCIONALES ASEGRESE DE QUE TODOS ENTIENDAN, Y ESTN DE ACUERDO, DE QUE ESTE ES UN TEMA DE UNA INFRACCIN A LA LEY Y NO POLTICO. (CASO ECUATORIANO DEL 2000)
INITIAL ACTIONS
DETERMINE WHERE AND HOW NEGOTIATIONS WILL BE CONDUCTED.
ACCIONES INICIALES
DETERMINE DNDE Y CMO SERN REALIZADAS LAS NEGOCIACIONES.
NEGOTIATION STRATEGIES
INITIAL CONTACT
DEVELOPMENT OF THE NEGOTIATION PROCESS.
COMMUNICATIONS
CELL PHONE, TELEPHONE, RADIO, WRITTEN, FACE TO FACE.
NEGOTIATION STRATEGIES
Agreement to communicate again.
DEVELOP CONTACT SCHEDULE.
AVOID BEING AVAILABLE AT ALL TIMES.
NEGOTIATION STRATEGIES
DEALING WITH INITIAL DEMANDS
ACKNOWLEDGEMENT (NOT AGREEMENT) OF THE DEMANDS. PROOF OF LIFE (POL) ISSUES MUST BE ADDRESSED BEFORE ANY DISCUSION REGARDING DEMANDS.
NEGOTIATION STRATEGIES
POL MUST BE OBTAINED PERIODICALLY, AND BEFORE ANY PAYMENTS, OR CONCESSIONS. NEVER PAY FOR POL.
NEGOTIATION STRATEGIES
CONVEY MESSAGE THAT DEMANDS ARE UNREASONABLE.
NEVER SAY NO TO A DEMAND.
REDUZCA LAS EXPECTATIVAS DEL SECUESTRADOR. GANE TIEMPO (EXPLIQUE LOS BENEFICIOS DEL TIEMPO)
NEGOTIATION STRATEGIES
DEVELOP COUNTER OFFER STRATEGY
DETERMINE BOTTOM LINE FINAL OFFER.
WHAT HAS BEEN PAID IN THE PAST. WHAT CAN OR WILL BE PAID.
NEGOTIATION STATEGIES
DEVELOP SCHEDULE TO REACH FINAL GOAL. INITIAL OFFER SHOULD NOT BE TOO LOW. AVOID OFFERING TOO MUCH TOO SOON .
NEGOTIATION STRATEGY
CONTROLLING TECHNIQUES
DELAY RESPONSES. PERSONALIZE THE HOSTAGES.
NEGOTIATION STRATEGIES
PROLONG EACH CONTACT.
Ask kidnappers for statements to be repeated. Repeat statements back to them. Ask for clarification of statements.
NEGOTIATION STRATEGIES
LIMIT CONTACT AVAILABILITY. NEVER MAKE A DECISION DURING CONTACT.
ADVISE YOU WILL HAVE TO CHECK AND GET BACK.
NEGOTIATION STRATEGIES
CONTINUE REDUCING KIDNAPPERS EXPECTATIONS BY EMPHASIZING THAT DEMANDS ARE TOO HIGH AND ARE UNREASONABLE.
THE FAMILY IS NOT RICH THIS IS A SMALL COMPANY
NEGOTIATION STRATEGIES
DEALING WITH THREATS
CONVEY TO KIDNAPPERS THAT THREATS ARE COUNTERPRODUCTIVE.
THIS IS A BUSINESS DEAL, IF HOSTAGES ARE HARMED THERE WILL BE NO DEAL!
NEGOTIATION STRATEGIES
THE WELFARE OF THE HOSTAGES IS THE RESPONSIBILITY OF THE KIDNAPPERS.
IF THE HOSTAGES ARE HARMED THE KIDNAPPERS ARE TO BLAME, NOT YOU.
NEGOTIATION STRATEGIES
DEALING WITH THE LOSS OF A HOSTAGE
DONT PANIC!
ESTRATEGIAS PARA LA NEGOCIACIN
COMO LIDIAR CON LA PRDIDA DE UN REHN
NO SE DESESPERE!
NEGOTIATION STRATEGIES
EVERYONE MUST MAINTAIN THEIR COMPOSURE. PUT THE RESPONSIBILITY ON THE KIDNAPPERS.
TELL THEM WHAT THEY DID IS GOING TO MAKE IT MORE DIFFICULT FOR YOU TO GET ANYTHING FOR THEM.
NEGOTIATION STRATEGIES
DONT RESPOND BY GIVING THE KIDNAPPERS EVERYTHING THEY WANT.
ENCOURAGES THEM TO ASK FOR MORE. ENCOURAGES THEM TO HARM MORE HOSTAGES. ENCOURAGES INCREASED DEMANDS IN THE FUTURE.
NEGOTIATION STRATEGIES
MAINTAIN YOUR SCHEDULE. CONSIDER TACTICAL OPTIONS IF AVAILABLE AND FEASIBLE.
NEGOTIATION STRATEGIES
DEVELOPMENT OF THE FINAL DELIVERY PLAN.
ATTEMPT TO GET KIDNAPPERS TO AGREE TO A SWAP.
MONEY AND HOSTAGES BROUGHT TO THE SAME PLACE.
IF SWAP NOT AGREEABLE PROOF OF LIFE MUST BE OBTAINED BEFORE FINAL DELIVERY.
NEGOTIATION STRATEGIES
IF MULTIPLE HOSTAGES, CONSIDER A PARTIAL RELEASE FOR A PARTIAL PAYMENT.
SHOWS GOOD FAITH ON BOTH SIDES.
NEGOTIATION STRATEGIES
SELECT AN INDIVIDUAL TRUSTED BY BOTH THE KIDNAPPERS AND YOU TO MAKE THE DELIVERY. SECURITY ISSUES BOTH FOR THE SAFETY OF THE INDIVIDUAL MAKING THE DELIVERY AND THE MONEY MUST BE TAKEN INTO ACCOUNT.
NEGOTIATION STRATEGIES
LOGISTICAL AND COORDINATION ISSUES MUST BE ADDRESSED.
TRANSPORTATION METHOD. STORAGE OF THE MONEY.
NEGOTIATION STRATEGIES
DESCRIPTIONS OF BOTH THE INDIVIDUAL BRINGING THE MONEY AND THE INDIVIDUALS RECEIVING THE MONEY SHOULD BE EXCHANGED.
NEGOTIATION STRATEGIES
DEVELOPMENT OF A HOSTAGE RELEASE PLAN
SAFETY ISSUES
WHERE WILL THE HOSTAGES BE RELEASED?
DANGER TO THE HOSTAGES AND THOSE SENT TO RETRIEVE THEM.
NEGOTIATION STATEGIES
HEALTH ISSUES
A MEDICAL TEAM AVAILABLE TO DEAL WITH IMMEDIATE MEDICAL NEEDS OF THE HOSTAGES. PHSYCAL EXAMINATIONS AS SOON AS POSSIBLE.
TRANSPORTATION ISSUES
TEMAS DE TRANSPORTE
NEGOTIATION STRATEGIES
FROM IMMEDIATE RECOVERY AREA. FROM COUNTRY.
DEBRIEFING ISSUES
AVAILABILITY OF THE HOSTAGES TO THE DIFFERENT AGENCIES WISHING TO DEBRIEF THEM.
JOINT DEBRIEF OR SEPARATE DEBRIEFINGS.
COMMUNICATION METHODS
FACE TO FACE
BENFITS
NONE
FORMAS DE COMUNICACIN
CARA A CARA
BENEFICIOS
NINGUNO
COMMUNICATION METHODS
DRAWBACKS
EXTREMELY DANGEROUS VERY TIME CONSUMMING
FORMAS DE COMUNICACIN
DESVENTAJAS
EXTREMADAMENTE PELIGROSA LLEVA MUCHO TIEMPO
COMMUNICATION METHODS
IF INTERMEDIARY IS USED TO DELIVER MESSAGES,THE ABILITY TO HAVE A BACK AND FORTH NEGOTIATION OF ISSUES IS LOST. YOU HAVE NO CONTROL OF WHAT THE INTERMEDIARY WILL SAY OR DO.
FORMAS DE COMUNICACIN
SI SE UTILIZA UN INTERMEDIARIO PARA LLEVAR Y TRAER MENSAJES, SE PIERDE LA OPORTUNIDAD DE TENER UN INTERCAMBIO DIRECTO EN LA NEGOCIACIN DE LOS PUNTOS. USTED NO TIENE NINGN CONTROL SOBRE LO QUE DIR O HAR EL INTERMEDIARIO.
COMMUNICATION METHODS
WRITTEN
BENEFITS
SAFE
DRAW BACKS
TIME CONSUMING. NO CHANCE TO DEVELOP RAPORT OR TRUST. ABILITY TO HAVE BACK AND FORTH NEGOTIATIONS IS LOST.
FORMAS DE COMUNICACIN
ESCRITA
BENEFICIOS
SEGURA
DESVENTAJAS
LLEVA TIEMPO NO PERMITE DESARROLLAR UNA RELACIN DE CONVERSACIN NI CONFIANZA SE PIERDE LA POSIBILIDAD DE TENER UN INTERCAMBIO DIRECTO EN LA NEGOCIACIN
COMMUNICATIONS METHODS
TELEPHONIC
BENEFITS
SAFE CAN BUILD TRUST AND RAPORT. CAN USE THE TEAM CONCEPT OF NEGOTIATIONS. CAN ENGAGE IN DIALOGUE.
FORMAS DE COMUNICACIN
TELEFNICA
BENEFICIOS
SEGURA SE PUEDE DESARROLLAR UNA RELACIN DE COMUNICACIN Y CONFIANZA SE PUEDE UTILIZAR EL CONCEPTO DE EQUIPO EN LAS NEGOCIACIONES SE PUEDE EMPRENDER UN DILOGO
COMMUNICATION METHODS
INFORMATION CAN BE PASSED IN A TIMELY MANNOR. TELEPHONE TRANSMISSIONS CAN BE TRACED. CONVERSATIONS CAN BE RECORDED.
FOR REVIEW. FOR EVIDENTIARY PURPOSES.
FORMAS DE COMUNICACIN
LA INFORMACIN SE PUEDE TRANSMITIR RPIDAMENTE. LAS TRANSMISIONES TELEFNICAS SE PUEDEN RASTREAR. LAS CONVERSACIONES SE PUEDEN GRABAR.
PARA SER REPASADAS PARA SER UTILIZADAS COMO EVIDENCIA
COMMUNICATION METHODS
DRAWBACKS
TIME CONSUMING DUE TO LOCATION OF PHONE AND KIDNAPPERS. RECEPTION MAY BE BAD. KIDNAPPERS MAY KEEP CONVERSATION SHORT.
TO AVOID BEING TRACED.
FORMAS DE COMUNICACIN
DESVENTAJAS
LLEVA TIEMPO DADA LA UBICACIN DEL TELFONO Y LOS SECUESTRADORES PUEDE HABER MALA RECEPCIN
LOS SECUESTRADORES PUEDEN MANTENER LA CONVERSACIN CORTA PARA EVITAR QUE SEA RASTREADA
COMMUNICATION METHODS
HIGH FREQUENCY RADIO
BENEFITS
SAFE CAN BUILD TRUST AND RAPPORT. CAN ENGAGE IN DIALOGUE WITH KIDNAPPERS. RADIO MAY BE LOCATED CLOSE TO KIDNAPPERS /HOSTAGES.
FORMAS DE COMUNICACIN
RADIO DE ALTA FRECUENCIA
BENEFICIOS
SEGURA SE PUEDE DESARROLLAR UNA RELACIN DE COMUNICACIN Y CONFIANZA SE PUEDE EMPRENDER UN DILOGO CON LOS SECUESTRADORES. SE PUEDE COLOCAR LA RADIO CERCA DE LOS SECUESTRADORES / REHENES.
COMMUNICATIONS METHODS
BOTH SIDES CAN CONTACT EACH OTHER TEAM CONCEPT FOR NEGOTIATIONS CAN BE USED. TRANSMISSION LOCATIONS CAN BE DETERMINED. CONVERSATIONS CAN BE RECORDED.
FORMAS DE COMUNICACIN
AMBAS PARTES PUEDEN CONTACTAR A LA OTRA. SE PUEDE UTILIZAR EL CONCEPTO DE EQUIPO PARA LAS NEGOCIACIONES. SE PUEDE DETERMINAR EL PUNTO DE LA TRANSMISIN. SE PUEDEN GRABAR LAS CONVERSACIONES.
COMMUNICATION METHODS
DRAWBACKS
RECEPTION INTERCEPTED COMMUNICATIONS BY OTHERS. KIDNAPPERS CAN EASILY MOVE THE RADIO.
FORMAS DE COMUNICACIN
DESVENTAJAS
RECEPCIN LAS COMUNICACIONES PUEDEN SER INTERCEPTADAS POR OTROS. LOS SECUESTRADORES PUEDEN MOVER LA RADIO FCILMENTE
LIAISON MATTERS
WITH EMBASSY REPRESENTATIVES
SOMEONE FROM THE INVESTIGATIVE/NEGOTIATION TEAM SHOULD BE ASSIGNED TO KEEP HOSTAGE(S) EMBASSY INFORMED OF THE ONGOING INVESTIGATION AND NEGOTIATIONS, IN GENERAL TERMS, SO AS NOT TO JEOPARDIZE THE INVESTIGATION OR NEGOTIATION PROCESS.
ASUNTOS DE ENLACES
CON REPRESENTANTES DE LA EMBAJADA
UN MIEMBRO DEL EQUIPO DE INVESTIGACIONES/ NEGOCIACIONES DEBE ESTAR ASIGNADO A MANTENER LA EMBAJADA DEL(DE LOS) REHN(ENES) INFORMADA ACERCA DE LAS INVESTIGACIONES Y NEGOCIACIONES QUE ESTN TRANSCURRIENDO, EN TRMINOS GENERALES, PARA NO PERJUDICAR LA INVESTIGACIN O EL PROCESO DE NEGOCIACIN.
LIAISON MATTERS
WITH HOSTAGE FAMILY MEMBERS
FAMILY MEMBERS SHOULD BE KEPT INFORMED IN GENERAL TERMS OF ON GOING NEGOTIATIONS. NOT KEEPING THEM INFORMED WILL ONLY CAUSE THEM TO GO ELSEWHERE FOR INFORMATION, WHICH COULD BECOME VERY DISRUPTIVE TO THE INVESTIGTION.
ASUNTOS DE ENLACES
CON LAS FAMILIAS DE LOS REHENES
SE DEBE MANTENER INFORMADAS A LAS FAMILIAS EN TRMINOS GENERALES ACERCA DE LAS NEGOCIACIONES QUE ESTN TRANSCURRIENDO. SI NO SE LES DA INFORMACIN A LAS FAMILIAS, ELLOS BUSCARN LA INFORMACIN DE OTROS MODOS. LO CUAL PODRA SER MUY PROBLEMTICO PARA LA INVESTIGACIN.
LIAISON MATTERS
PREPARE FAMILY TO DEAL WITH THREATS FROM THE KIDNAPPERS.
INSURE THE FAMILY THAT THREATS ARE INTENDED TO INTIMIDATE THE FAMILY TO GIVE THE KIDNAPPERS WHAT THEY WANT.
ASUNTOS DE ENLACES
AYUDE A LA FAMILIA A PREPARARSE PARA AFRONTAR LAS AMENAZAS DE LOS SECUESTRADORES.
ASEGRELES QUE LA INTENCIN DE LAS AMENAZAS ES INTIMIDAR A LA FAMILIA PARA QUE LES DEN LO QUE ELLOS QUIEREN.
LIAISON MATTERS
THE KIDNAPPERS KNOW THAT KEEPING THE HOSTAGE ALIVE IS THE ONLY WAY THEY WILL GET WHAT THEY WANT. FAMILY RESPONSE
WE DO NOT HAVE A LOT OF MONEY.
ASUNTOS DE ENLACES
LOS SECUESTRADORES SABEN QUE LA NICA MANERA QUE IRN A RECIBIR LO QUE ELLOS QUIEREN ES MANTENIENDO A LOS REHENES VIVOS. RECOMENDACIN PARA LA FAMILIA SOBRE QU DECIR:
USTED NO TIENE MUCHO DINERO
LIAISON MATTERS
WE ARE DOING THE BEST WE CAN TO GET YOU THE MONEY. IF ANYTHING HAPPENS TO HIM/HER (THE HOSTAGE) YOU WONT GET WHAT YOU WANT. YOU NEED TO TALK TO ..(WHOEVER HAS BEEN DOING THE NEGOTIATIONS).
ASUNTOS DE ENLACES
USTED EST HACIENDO TODO LO POSIBLE PARA CONSEGUIR LO QUE LOS SECUESTRADORES QUIEREN SI LES SUCEDE ALGO A LOS REHENES USTED NO PODR CONSEGUIRLES NADA USTED NECESITA HABLAR CON ... (QUIEN HAYA ESTADO HACIENDO LAS NEGOCIACIONES)
LIAISON MATTERS
HOSTAGE (S) COMPANY
SHOULD BE KEPT INFORMED OF THE NEGOTIATION PROGRESS. CAN PROVIDE BACKGROUND ON HOSTAGES.
ASUNTOS DE ENLACES
LA EMPRESA DEL(DE LOS) REHN(ENES)
SE LA DEBE MANTENER INFORMADA ACERCA DEL PROGRESO DE LAS NEGOCIACIONES. PUEDE SUMINISTRAR INFORMACIN ACERCA DE LOS REHENES.
LIAISON MATTERS
CAN PROVIDE BACKGROUND ON PRIOR THREATS OR CONTACTS WITH KIDNAPPERS. CAN PROVIDE PHYSICAL ASSESTS TO AID INVESTIGATION.
TRANSPORTATION RADIO EQUIPMENT HOUSES, OFFICES, APARTMENTS
ASUNTOS DE ENLACES
PUEDE SUMINISTRAR ANTECEDENTES DE AMENAZAS O CONTACTOS PREVIOS CON LOS SECUESTRADORES. PUEDE PRESTAR ENSERES FSICOS PARA AYUDAR EN LA INVESTIGACIN.
TRANSPORTE EQUIPOS DE RADIO CASAS, OFICINAS, APARTAMENTOS
THE TEAM
INVESTIGATIVE
POLICE MILITARY
EL EQUIPO
INVESTIGATIVO
POLICA MILITAR
THE TEAM
FBI (IF A U.S. CITIZEN IS A HOSTAGE)
MIAMI INVESTIGATORS. MIAMI TECHNICAL AGENTS. LEGAT BOGOTA.
EL EQUIPO
EL FBI (SI UN CIUDADANO DE LOS EE.UU. ES REHN)
INVESTIGADORES DE LA OFICINA LOCAL DE MIAMI AGENTES TCNICOS DE LA OFICINA LOCAL DE MIAMI AGREGADO JURDICO EN BOGOT
THE TEAM
NEGOTIATION TEAM
SHOULD ALL BE TRAINED NEGOTIATORS. CAN BE MADE UP OF REPRESENTATIVES OF ALL OR SOME OF THE FOLLOWING:
EL EQUIPO
EQUIPO DE NEGOCIACIONES
TODOS DEBEN HABER SIDO ADIESTRADOS COMO NEGOCIADORES. PUEDE ESTAR COMPUESTO POR REPRESENTANTES DE TODAS O ALGUNAS DE LAS SIGUIENTES ORGANIZACIONES:
THE TEAM
POLICE MILITARY FBI (CRISIS NEGOTIATION UNIT, AND FIELD) COMPANY SECURITY REPRESENTATIVE
EL EQUIPO
POLICA MILITAR FBI REPRESENTANTE DE LA FUERZA DE SEGURIDAD DE LA EMPRESA
THE TEAM
AN OUTSIDE INTERMEDIARY TO DO ACTUAL NEGOTIATIONS (THIRD PARTY INTERMEDIARY)(TPI)
IF NEEDED AND APPROPRIATE.
FAMILY MEMBER OR FRIEND COMPANY EMPLOYEE OTHER
EL EQUIPO
UN INTERMEDIARIO EXTERNO PARA HACER LAS NEGOCIACIONES EN S (INTERMEDIARIO DE TERCERA PARTE)(ITP)
SI ES NECESARIO Y APROPIADO
MIEMBRO DE LA FAMILIA O AMIGO EMPLEADO DE LA EMPRESA OTRO
USING A TPI
SELECTION
HAVE MORE THAN ONE CANDIDATE.
EMOTIONALLY STABLE. ABLE TO DEAL WITH STRESS. IS AVAILABLE FOR AN EXTENDED PERIOD OF TIME. IS WILLING TO BE COACHED.
EL USO DE UN ITP
SELECCIN
TENGA MS DE UN CANDIDATO
EMOCIONALMENTE ESTABLE CAPAZ DE LIDIAR CON EL ESTRS EST DISPONIBLE POR UN PERODO LARGO DE TIEMPO EST DISPUESTO A SER ADIESTRADO
USING A TPI
SELECT A BACKUP
KEEP HIM/HER INFORMED OF NEGOTIATION PROGRESS. READY TO STEP IN IF NEEDED. (HELVEY CASE)
EL USO DE UN ITP
ELIJA A UN SUPLENTE
MANTNGALE INFORMADO/A ACERCA DEL PROGRESO DE LA NEGOCIACIN. LISTO/A PARA REEMPLAZAR AL NEGOCIADOR SI ES NECESARIO. (CASO HELVEY)
USING A TPI
FIND OUT WHY THIS PERSON WISHES TO BE A TPI. (CARY CASE).
RELATIVE OR FRIEND CO-WORKER MONEY
PROFESSIONAL (GET HISTORY)
OTHER
EL USO DE UN ITP
AVERIGE POR QU ESTA PERSONA DESEA SER UN ITP. (CASO CARRY)
PARIENTE O AMIGO COMPAERO DE TRABAJO DINERO
PROFESIONAL (OBTENGA ANTECEDENTES)
OTRO MOTIVO
USING A TPI
PRE-CONTACT BRIEFING
FULL BRIEFING OF PAST AND CURRENT SITUATION. EXPLAIN TO TPI EXACTLY WHAT YOU WANT DONE, AND HOW. ROLE PLAY ANTICIPATE POSSIBLE ISSUES, WHAT IF?
EL USO DE UN ITP
INFORME ANTES DEL CONTACTO
INFORMACIN COMPLETA ACERCA DE LA SITUACIN ACTUAL Y SITUACIONES PASADAS EXPLQUELE AL ITP EXACTAMENTE LO QUE USTED QUIERE QUE L HAGA, Y CMO LO DEBE HACER. ENSAYE SU PAPEL QU SUCEDE SI ... ?
USING A TPI
COACHING DURING CONTACT
SIT TO ONE SIDE OF THE TPI. POSITION NEGOTIATION BOARDS IN PLAIN SIGHT OF TPI.
EL USO DE UN ITP
INSTRUCCIONES DURANTE EL CONTACTO
SINTESE A UN LADO DEL ITP COLOQUE LAS PIZARRAS DE NEGOCIACIN A FCIL VISTA DEL ITP.
USING A TPI
USE NOTES TO PROVIDE IDEAS OR ASSISTANCE.
MUST BE BRIEF. MUST BE CLEARLY WRITTEN.
EL USO DE UN ITP
UTILICE NOTAS PARA PROPORCIONAR IDEAS O ASISTENCIA.
DEBEN SER CORTAS DEBEN ESTAR ESCRITAS CLARAMENTE
USING A TPI
POST CONTACT DEBRIEF AND PLANNING.
TELL TPI WHAT HE/SHE DID RIGHT AND WHAT HE/SHE DID WRONG. NEGOTIATION TEAM (INCLUDING TPI) DISCUSION OF PRESENT SITUATION. DEVELOP STRATEGY FOR NEXT CONTACT.
EL USO DE UN ITP
RENDICIN DE CUENTAS Y PLANEAMIENTO DESPUS DEL CONTACTO
DGALE AL ITP LO QUE L O ELLA HIZO BIEN Y LO QUE L O ELLA HIZO MAL. DISCUSIN DE LA SITUACIN ACTUAL POR EL EQUIPO DE NEGOCIACIN (INCLUYENDO AL ITP) DESARROLLE UNA ESTRATEGIA PARA EL PRXIMO CONTACTO.
MEDIA MATTERS
NO LEAKS OF INFORMATION! ASSIGN A LIAISON PERSON TO TALK TO THE PRESS. INSURE THAT ANY INFORMATION GIVEN TO THE PRESS IS CLEARED BY BOTH NEGOTIATORS AND COMMANDERS.
MEDIA MATTERS
THE PRESS CAN BE USED AS A NEGOTIATION TOOL. ASSUME THAT THE KIDNAPPERS GET ANY INFO GIVEN TO THE PRESS. THE WRONG INFORMATION GIVEN TO THE PRESS MIGHT CAUSE THE DEATH OF THE HOSTAGE(S).
QUESTIONS?
PREGUNTAS?