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Who we are
BT has been in India Since 1987 and set up its first customer relationship management office in New Delhi in 1995. Since then we have been taking big steps to grow our business. Today we are stronger than ever before. We have a strong in-country team dedicated to helping large Indian and global multinational organizations to expand globally and within India. We understand the importance of being close to our customers with offices in New Delhi (our headquarters), Bangalore, Mumbai, Pune, Gurgaon and Chennai. We have multiple resilient International MPLS nodes at all major metros - Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata and Pune. We also have an extensive in-country coverage across 120 Tier-2 & Tier-3 cities through NNI PoPs. BT India has strong partnerships with local providers such as Airtel, Tata Com, TTSL, Reliance, BSNL, etc. We hold a 74 per cent interest in BT Telecom, which is a joint venture company with Jubilant Stock Holding Private Limited. In 2007, BT Telecom India completed the acquisition of i2i Enterprise, a Mumbai-based enterprise services company specialising in IP communications services. We have some key accreditations in the industry including Cisco Gold partnership, Riverbed Preferred Managed Service Provider and Avaya Platinum status. We support various community projects including Kites an initiative of BT with Katha in New Delhi and Hope Foundation in Bangalore. Through these programs, we are helping transform communities through education, skills development, health and job-creation initiatives.
We have been recognised by Gartner as a leader in the Global Network Service Providers Magic Quadrant (March 2013) for the ninth time and acknowledgement from IDC as the leader in the IDC MarketScape: Asia Pacific Next Generation Telecom Services 2012/13. We have also won Best Managed Services provider at the Telecom Asia Awards for the 3rd year running.
We also have a customer innovation showcase in New Delhi, enabling customers to experience our technology
We now have a much improved global network architecture with high levels of redundancy, which has proved extremely reliable. As well as lowering cost it is and customer service.
Prabhakar Sarwade, Corporate Head of Procurement, Tech Mahindra
As Microland continues to expand its customer base, BT is able to offer off-the-shelf capacity. That makes market entry easier and reduces time to revenue. Calls routed over the BT IP Connect network enjoy reduced countries those costs are removed completely. Overall we have saved substantial network expenditure.
Guruprasad Murthy, IT Operations Director, Microland
Working closely with BT over the past three years on this solution has allowed us to create real value while delivering services for one of our key customers. We partnership with BT Global Services.
Manpreet Singh Khurana, AVP & Head of Global IT & Telecom, HCL Technologies
The telecommunications services described in this publication are subject to availability and may be are provided subject to British Telecommunications plcs respective standard conditions of contract. Nothing in this publication forms any part of any contract. British Telecommunications plc 2012 Registered in England No: 1800000
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