Good Practices in the Workplace Breakout 1

Role of formal and informal networks in the company

Learning how do we now do it?

New systems for the same old ways of working? Don't forget the needs of Gen-X and Y?

Disconnected Disaffected?

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Good Practices in the Workplace - Breakout 1

formalisation of the informal networks social networks (wikis etc) Does it capture the information and allow it to be standardised What about the interface to the wider world, and the risk of reputation of company Ability to recover reputation

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Hierarchy of Knowledge does value increase upwards?

Standard

Procedure

Corporate Knowledge Base

Corporate Social Network

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Good Practices in the Workplace - Breakout 2

How do we now innovate?

Gen-C: continuous tiny innovations no more revolution?

Multiple channels of communication all assessed on their own benefits The new oral history: e-mail exchange

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Good Practices in the Workplace - Breakout 2

Who owns the knowledge? Takes responsibility for the change? Validating the validators (Curation) Expertise is relative - an expert is someone with more than you Mentors vs Coaches vs Experts The social brain must respect social norms

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Good Practices in the Workplace - Breakout 2

Over simplified interactions?

Too fast? too shallow? too populist?

Common language Simplified vocabulary

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The Digital World

X
A company needs more than just "likes" to respond to its employees needs.
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The new vocabulary

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Data curation

Rules of curation

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Interfacing with young people

Society has the Culture of Blame forced by media?

Tragedy of creativity being focussed into assigning blame Fear of taking responsibility for own words (or actions) Do they like change or just not trust lack of change (stability)

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