LCG Observations of good practice

Denis Hicks Digital Immigrant

A Digital Divide caused by generation gaps?

Gen X
1965-1980 Transferable Career
Smartphone & laptop, web to research, review etc., email/mobile 24/7

Gen Y
1980-1995 Several careers
Web for research and networking email/IM/text 24/7

Gen C
1996-?
Severable simultaneous careers

Internet preferred above all else Networked recognition

Doesnt need feedback

Constant feedback

Adapted from Traditionalists, Baby Boomers, Generation X, Generation Y (and Generation Z) Working Together UN Talent Team

Observation 1 In 10 yrs $1000 will buy as much processing power as me

Observation 2 Its all getting smaller & cheaper

Microprocessor, Pressure sensor Memory, Thin-film battery Solar cell , Wireless radio & antenna 5 nanowatt = 1.5 hrs sunshine / 10 hrs artificial light < 1 mm3 Scale down onto a silicon chip

Demography & Technology?

Reduce the impact of demographics IT to allow international collaboration
Personal apps & BYOD for international working and translation

Remote control of isolated facilities from operators in urban areas

Emerson Process Controls

Automation of increasing complicated roles to reduce the number of managers & improve efficiency SAP Wikis / FAOs / on-line design tools/ Google glasses

Technology and Security

Great concerns
Security & Compliance awareness
Trust / validation of data raised by Gen Cs Managing an on-line presence while not impairing Corporate concerns

Ignorance is a major problem train - train - train

Update Corporate IT no incentive to bypass

Empowerment & Recognition

The importance of getting experience

Its not all on-line, and often no time to look

Avoid the Connect but Alone

eg Think Pair Share

Modern tools & flatter hierarchy to make it easy to be heard New ways to recognise contributions continuously not just the annual review Managers as mentors and social enablers

Managing Social Brains in Corporate Culture subtle art

(P&G Global Supply Chain Strategy)

Create the conditions for collaboration

The Guiding Vision How it is to be achieved - management to make it easy to contribute Tools to make it easy to contribute / allow specialists to collaborate

External examples:

Ways to recognise contributions and moderate criticism

Time for a
management to change?

Thank you