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Vanessa Perez

11750 N.W. 12th St. Pembroke Pines, FL. 33026 MOBILE: (954) 504-0305 E-MAIL: gigip0721@gmail.com OBJECTIVE: knowledge. To obtain a position in the Health Information field and to apply my skills, experience, and

EDUCATION: Northwestern College Chicago, IL Associate in Applied Science Degree Major: Health Information Technology CAHIIM Accredited program and RHIT eligible Graduation: Current Student/ Expected Graduation: March 2014 CERTIFICATIONS: Notary Public, State of Florida COMPUTER SKILLS / ABILITIES:
Customer Service and communication Knowledgeable in third party payer information Pathophysiology Healthcare Statistics CPT Coding 3M Encoder HIM Supervision & Organization ICD-9-CM Coding Basics of Information Systems Medical Terminology Assessment of Quality Performance Improvement Anatomy & Physiology Microsoft Office 2010 (Word, Excel, & PowerPoint) Typing rate of 50 wpm Bilingual: English/Spanish

EMPLOYMENT EXPERIENCE: Integramed/ IVF Florida Reproductive Associates Margate, FL. 04/2012-present Patient Services/Insurance Verification Representative
Greet/check in patients for appointments with nursing staff and physicians Check out/collect patient financial responsibility for patient appointment Produce a batch header spreadsheet for money that is collected for the day Prepare encounters for the following day Close out the day/count money collected and separate receipts needed for deposit Receive sheets with patient insurance information Verify insurance coverage/financial responsibility for patient before new patient. Update all insurance information when patient presents with new insurance.

Integramed/Vein Clinics of America 05/2011 04/2012 Office Assistant

Deerfield, IL

Prepared and maintained charts for new and existing patients, verified all information is correct and up to date Greeted patients and escorted them to the exam rooms Answered approximately 10-15 phone calls a day Input patient transactions into VPA at the time of service. Updated patient information, entered office notes, charges and payment information

Verified and updated patients insurance benefits and assist in obtaining authorizations Assisted with Accounts Receivable to ensure clinic is within company targets Closed out the clinic at the end of the day In the absence of the Office Manager, overlooked the day-to-day operations of the practice Lincolnshire, IL.

CVS/Caremark (Bridge Personnel- staffing company) 11/2010-05/2011 Benefits Verification Specialist

Re-investigated rejected claims for Synagis Medication

Answered approximately 3 to 4 calls per day. Sent out dose increase requests to Insurance Companys via eFax. Sent out Synagis delay faxes to Doctors office indicating reason for Syangis delay via eFax. Updated any approved and Prior Authorization requests. Sent out emails to account managers requesting to assist with any overrides for rejected Synagis claims. Re-ran rejected claims once reason for rejection is corrected

Cleveland Clinic Florida Weston, FL. 05/2007-01/2010 Office Coordinator Coordinated meetings and schedules for the chairman and other attending physicians of the Gastroenterology department Answered approximately 80 to 100 calls per day Routed messages from patients to the nurses or the physicians via epic care system Obtained authorizations for same day procedures and appointments. Verified patient insurances for next day appointments Coordinated and scheduled any appointments and procedures that the patient may have needed Collected co-payments University of Miami Pediatric Associates Miami, FL 08/2005-05/2007 Front Desk Registration/Referral Coordinator Checked in/checked out patients Answered approximately 30 to 40 calls a day Took down messages for patients to have the nurse or physician return call Verified patients insurances for the next days appointments Collected co-payments Wrote referrals, obtained authorizations, and set up appointments for patients to be seen by the specialist that they were referred to Filed away and pulled charts that were needed for the messages that were left for the nurse or physicians calls and for next day appointments Closed out end of day deposits When necessary assisted in obtaining height and weight for patients/roomed patient to see physician/nurse practitioner REFERENCES: Available upon request