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A STUDY ON CUSTOMER SATISFACTION ON HOT DRINKS WITH SPECFIC REFERENCE TO HORLICKS, IN INDIA CITY QUESTIONNAIRE 1.

Name:

2. Age

3. Gender (a) Male (b) Female

4. Residence (a) Rural (b) Urban

5. Occupation (a) Student (c) Government (e) Unemployment (b) Private (d) Business

6. Income status (a) Below-5000 (c) 10001-15000 (b) Private (d) Above-15000

7. Which the product do you use? (a) Horlicks (b) Others

8. How did you the select the product india city?

9. Why did you the select the product india city? 10. How frequently daily use the Horlicks india city? 11. Mention your level of satisfaction with the quality of Horlicks ? 12. Do you wish to bring any modification in your product india city?

13. Which of the following type you are in Horlicks india city? 14. Have you recommended this product to be healthy india city?

15. Which of the offers you the most to purchase product india city?

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