Joe Hicks CAP Project Spring 2014

Improving the Service Given to English Language Learners at the College of Southern Nevadas Writing Center Assignment/Class: Research project for English 7702-Research Design in Technical and Professional Communication. Skills and knowledge displayed: This assignment allowed me to identify an issue in education and academia. I explained how there is a need to improve the service given to English language learners at the College of Southern Nevadas Writing Center. I presented strategies and benefits to improve Writing Center service from academic researchers and educators. I designed and used two questionnaires. Reading List: Bell, Diana Calhoun, and Madeleine Youmans. "Politeness and Praise: Rhetorical Issues in ESL (L2) Writing Center Conferences." Writing Center Journal 26.2 (2006): 31-47. Communication and Mass Media Complete. Web. 2 Feb 2012. Cogie, Jane. ESL Student Participation in Writing Center Sessions. Writing Center Journal 26.2 (2006): 48-66. Communication and Mass Media Complete. Web. 10 Mar 2012. Mohamad, Mutiara, and Janet Boyd. "Realizing Distributed Gains: How Collaboration with Support Services Transformed a Basic Writing Program for International Students." Journal of Basic Writing 29.1 (2010): 78-98. Communication and Mass Media Complete. Web. 2 Feb 2012. Nakamura, Sarah. "Lexical Issues in Writing Center Tutorials with International and USEducated Multilingual Writers." Journal of Second Language Writing 19.2 (2010): 95113. Communication and Mass Media Complete. Web. 2 Feb 2012. Okawa, Gail, Thomas Fox, Lucy J.Y. Chang, Shana R. Windsor, Frank Bella Chavez, Jr., and LaGuan Hayes. "Multi-Cultural Voices: Peer Tutoring and Critical Reflection in the Writing Center." Writing Center Journal 30.1 (2010): 40-65. Communication and Mass Media Complete. Web. 2 Feb 2012. Severino, Carol, and Elizabeth Deifell. "Empowering L2 Tutoring: A Case Study of a Second Language Writer's Vocabulary Learning." Writing Center Journal 31.1 (2011): 25-54. Communication and Mass Media Complete. Web. 2 Feb 2012.

Thonus, Terese. "Serving Generation 1.5 Learners in the University Writing Center." TESOL Journal 12.1 (2003): 17-24. Communication and Mass Media Complete. Web. 2 Feb 2012. Williams, Jessica. "Tutoring and Revision: Second Language Writers in the Writing Center." Journal of Second Language Writing 13.3 (2004): 173-201. Communication and Mass Media Complete. Web. 2 Feb 2012. Constraints: 12-15 pages Technologies: I used Microsoft Word, the internet, and electronic databases for this assignment.