Kym Meredith

0402 588 014 | kym.meredith@communities.qld.gov.au

Employment
July 2004 to present Disability Services South Coast Regional Office Position Support Linker (April 11 to present)
Assist the individual with a disability to utilise informal, mainstream and specialist disability services to achieve their goals, thus reflecting the vision of Disability Services - a society that values people with a disability, people with a mental illness and people who are ageing. Using collaborative practice and a person centered approach, discuss the outcomes of functional needs assessments, including the clients goals, and the recommended services and priority ranking for these services with people with a disability and/or families and work with the person with the disability to plan how they will access the services recommended by an Assessor. Build network and relationships with local communities, non-funded organisations and funded service providers to facilitate linking of clients. Creatively identify informal and mainstream supports that may assist each individual with a disability to access the recommended services. Once informal and mainstream supports have been fully utilised, facilitate matching between individuals with a disability and funded service providers where prioritised for a funded service response. Liaise with potential service providers to establish the availability of service. Make a formal offer of a service to the individual with a disability or their carer and complete relevant documentation. When required, support individuals with complex disability, communication or cultural needs to access and maintain engagement with the disability service system. Periodically conduct review of support needs of individuals with a disability, and the supports provided to them. When required, provide focused short term responses to individuals in crisis situations.

Position A/Supports Facilitator (Sep 04 to April 11)

Develop relationships with people with disabilities, their family and/or committed others, to facilitate the planning for current services Provide information and support to people with disabilities and their networks to facilitate the development of appropriate and flexible services and informal and formal supports. Knowledge of local services, including formal, informal generic and disability specific services Work with people with disabilities and their families to identify the cost of supports required and where necessary Assist with negotiation of service provision Respond to changing needs of clients Renegotiate levels of funding Maintain accurate records in relation to individual plans and monitor satisfaction Manage funding processes in accordance with public sector financial accountability Work as an active, supportive team member to other colleagues

Kym Annette Meredith

Position A/Program Development Officer (July 2004 to Sep 2004)

Familiarisation with DSQ funding programs ALSP, PSS, FSPA & FSPC Panel processes and my role of A/Panel Convenor for the Regional Priority Panels Locating all relevant forms to commence panel and prepare panel member kits Source panel members in accordance with the stipulated quorum requirements and constitution Be responsible to ensure a quorum each day and source urgent panel members if required Facilitate panel member training Electronic and paper Minute taking Responsibility of confidential client files Identifying any suspected abuse or neglect and report to line manager Manage time effectively to ensure completion of all applications in the timeframe Ensure panel members are paid within a timely manner

October 2003 to July 2004 Spence & Associates Marketing Services Position Area/Administration Manager
Managing local network of real estate agents with current developers stock Data base set up and ongoing management (Microsoft Access) Preparation of Policies and Procedures manual Constant phone contact with over 300 members Organising functions (venue, catering etc) All secretarial duties Accounts management Website management Bulk emailing Regular personal contact with various developers/agents Preparation of weekly reports

January 2003 to October 2003 NHS City & Hackney PCT - Child & Adolescent Services London Position - PA/Team Secretary
Supporting General Manager and Consultant Community Paediatrician in the role of PA Assisting with the Secretarial support to the team as a whole ie. Various doctors, Child Protection team, Psychology Department, Community and School Nurses Dictaphone typing approx 60wpm Dealing with incoming and outgoing phone calls Diarising appointments General office administration and upkeep ie. Stationary, maintenance etc

Kym Annette Meredith

November 1998 to October 2002 WHITSUNDAY FLEXIBLE RESPITE CARE INC. Disability Service Position Acting Service Manager
Preparation of Funding Submissions Conforming with funding bodies requirements (DSQ & HACC) Completion of all financial/legal/service agreements for funding bodies Development of Strategic Plans Client assessments Development of Vacation Care Programs Development of Host Family Program Liaising with parents/carers/clients in relation their individual care requirements Dealing with changes to support Completion of Application for Service Client integration into the community/workforce/linking clients with chosen goals and desires Networking with other services Co-ordination of Support Worker shifts Dealing with incoming and outgoing phone calls Reporting to Committee Members on daily running of services and developments/updates Employing of staff Staff wages Dictaphone Typing/General Secretarial 1st Aid Certificate

April 1996 to October, 1998 RETAIL FOOD GROUP (AUSTRALIA) National Franchisor Head Office Position National Training Co-ordinator
Booking and scheduling of Franchisee training Ensuring all the correct legal paper work and training fees are in place before the commencement of training Organising accommodation, car hire, airport pick up and return Co-ordinating five weeks of training with various National Office Staff and Technical Training Staff Preparation of all Training Manuals and Training Curriculums Dealing with any issues that arise during a Franchisees training, efficiently and in a timely manner Liaising on a daily basis with our Master Franchisees and ensuring follow up work is completed Secretarial duties included: Dictaphone typing and all general typing for the Operations Department Diarising and following up on issues raised in outgoing correspondence Screening of all incoming calls and assisting where possible Scheduling of the departments meetings with various suppliers and the like and monitoring the appointments made.

4 April 1995 to April 1996 SERVCORP INTERNATIONAL SERVICED OFFICES Position Receptionist/Secretary

Kym Annette Meredith

NEC PABX Switchboard operations for 100 lines servicing 25 various companies General secretarial duties Client/Customer Liaise Organising local and international couriers Booking boardroom meetings and arranging catering Distribution of mail Dealing with client complaints immediately

November 1993 to April 1995 MICHELLE SILLAR CANNONS SOLICITORS Conveyancing Secretary
Dictaphone typing Stamping and registering documents with the Titles Office Attending settlements Preparation of all transfer documents Preparation of Bank Mortgage documents in accordance with strict bank guidelines General secretarial duties

August 1992 to October 1993 BOWDENS SOLICITORS Secretary/Receptionist

Dictaphone typing Typing of court documents Filing of court documents Serving documents Attending settlements Reception duties General secretarial and office administration duties

Kym Annette Meredith

Computer software experience:The following Microsoft programs:Word Excel Lotus Notes Outlook Access Powerpoint Publisher Outlook Express Internet Explorer

Educational Details
Secondary: Coombabah State High School Years 8 12

Certificates Obtained:
First Aid Certificate Red Cross Australia CNRP388 Certificate II in Senior First Aid Skills Training Mackay Assoc. Inc Course in Community Development Method 8132 (2001 Schizophrenia Fellowship of North Queensland Mental well-being for workers (2001) ARAFMI Brisbane Inc Certificate of Achievement Carers coping skills for working with people with a mental illness (2000) Karingal Inc. 14281V1C Certificate of Attainment Providing support services to people with physical and sensory disabilities (1999) Karingal Inc. 14283V1C Certificate of Attainment Providing support services to people with intellectual disabilities (1999) Legal Assistances Education Centre Introduction to Conveyancing (1994) Certificate of Commercial and Office Duties (Including Legal and Reception duties) Gold Coast Institute of Tafe CN069 (1992)